rundll32.exe - cannot shutdow or restart.



I have to post this again.

Every time I try to shutdown or restart I receive dialog box trying to end
rundll32.exe. Cannot shutdown or restart. I check the processes in task
manager and there are 2 rundll32.exe's running. This has been happening prior
to install Service pack3.
Toshiba A200
WinXP Pro Service Pack 3
CA Security Centre

Run these cleaners:

Sypware Cleaners that WORK!

Line 393 - Right Hand Side:

Or see:

*Note: Update all (except HijackThis) before using.


All the Best,

Taskbar Repair Tool Plus!!.htm

I ran the cleaners and still had the same issue, rundll32.exe will not let me
shutdown or restart.
I contacted Toshiba Tech Support they told me it's a Microsoft Windows
problem and to uninstall any software I had loaded one by one, if that failed
I should reinstall Windows.
I had only loaded two, Nokia PC Software, and CA Antivirus Plus 2008. I
uninstalled one by one and still rundll32.exe stop shutdown.
So, I reinstalled Windows off recovery disc not once but twice and still
have rundll32.exe problem.
This morning I decided to keep task manager open and monitor in alphabetical
order when this rundll32.exe would start it's process.
Well, it started when I used the Shortcut to Internet Options of the quick
launch bar to delete cookies, temporary internet files, history etc. Three
(3) rundll32.exe's started. Then a further two (2) rundll32.exe's started
when I used Disc Cleanup (I always use these features after using the
I now have five (5) rundll32.exe's running and they will not stop.
This time the start menu, the quick launch toolbar and the toolbar froze for
approx 2 minutes.
Any ideas Microsoft?
Thanking you in anticipation.

So, I’m still having this problem only when I access delete browsing history
via internet options.
Microsoft spyware?

PA Bear [MS MVP]

Always reply to your original thread in the future, please.

Unexplained computer behavior may be caused by deceptive software

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware

When all else fails, HijackThis v2.0.2
( is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to,,,, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.


I did, twice and did not load any software.
Immediately I tested the delete files in internet options, general tab,
browsing history. rundll32.exe kept duplicating itself but not ending when

Ken Blake, MVP

Then don't read post, fleabag.

What a nice polite person you are--especially considering that you're
asking for assistance with your problem.

You won't get any help from me, and I'm sure that lots of others here
who might be able to help you will feel the same way.

You may feel free to call me names too, if you like.

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