Problem with IE and windows

D

Daniel

My friend has Windows Xp media center 2005 and she got a virus and now she
can't get IE to be reconized by any sites. Flash player wont work when it is
up dated and all sites say IE needs to be updated but she is running the
latest version I found a copy of media center and was wondering if her
product key would work or if there was a fix for this. I've tryed installing
IE again but nothing is working any advice would be greatly apriciated.
 
T

TaurArian

Before you do anything, you have to get rid of the virus

Microsoft Malware Protection Center
Threat Research and Response
http://www.microsoft.com/security/portal/

Trend Micro House Call:
http://housecall.trendmicro.com/
Panda ActiveScan;
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
McAfee FreeScan:
http://us.mcafee.com/root/mfs/default.asp
Kaspersky Labs On-line Virus Checker:
http://www.kaspersky.com/remoteviruschk.html
BitDefender Online Scan:
http://www.bitdefender.com/scan/licence.php

If you need assistance after identifying the virus that has infected the machine - post to

Security - Viruses
OE client -
news://msnews.microsoft.com/microsoft.public.security.virus
or

Web client -
http://www.microsoft.com/communitie...e99-3241-4584-87eb-b55d8ffb3c8c&lang=en&cr=us


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


| My friend has Windows Xp media center 2005 and she got a virus and now she
| can't get IE to be reconized by any sites. Flash player wont work when it is
| up dated and all sites say IE needs to be updated but she is running the
| latest version I found a copy of media center and was wondering if her
| product key would work or if there was a fix for this. I've tryed installing
| IE again but nothing is working any advice would be greatly apriciated.
 
D

Daniel

The virus was removed and I can't fix the damage it did to IE since videos
wont play flash wont work when it is installed so I want to know if any media
center disk will work to fix the problem. I dont want to do any thing yet
untill I know if it will with out making the os illegal. She has a product
key on the case of the computer but no disk. so can I use any disk and her
product key to fix the problem?
 
T

TaurArian

Your friend must have some way of restoring the operating system. If it is a HP or other
known brand contact the manufacturer for advice on restoring the system.

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


| The virus was removed and I can't fix the damage it did to IE since videos
| wont play flash wont work when it is installed so I want to know if any media
| center disk will work to fix the problem. I dont want to do any thing yet
| untill I know if it will with out making the os illegal. She has a product
| key on the case of the computer but no disk. so can I use any disk and her
| product key to fix the problem?
|
| "TaurArian" wrote:
|
| > Before you do anything, you have to get rid of the virus
| >
| > Microsoft Malware Protection Center
| > Threat Research and Response
| > http://www.microsoft.com/security/portal/
| >
| > Trend Micro House Call:
| > http://housecall.trendmicro.com/
| > Panda ActiveScan;
| > http://www.pandasoftware.com/activescan/com/activescan_principal.htm
| > McAfee FreeScan:
| > http://us.mcafee.com/root/mfs/default.asp
| > Kaspersky Labs On-line Virus Checker:
| > http://www.kaspersky.com/remoteviruschk.html
| > BitDefender Online Scan:
| > http://www.bitdefender.com/scan/licence.php
| >
| > If you need assistance after identifying the virus that has infected the machine -
post to
| >
| > Security - Viruses
| > OE client -
| > news://msnews.microsoft.com/microsoft.public.security.virus
| > or
| >
| > Web client -
| >
http://www.microsoft.com/communitie...e99-3241-4584-87eb-b55d8ffb3c8c&lang=en&cr=us
| >
| >
| > --
| >
| > TaurArian [MVP] 2005-2009 - Update Services
| > http://taurarian.mvps.org
| > ======================================
| > How to ask a question: http://support.microsoft.com/kb/555375
| > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
| >
| >
| > | > | My friend has Windows Xp media center 2005 and she got a virus and now she
| > | can't get IE to be reconized by any sites. Flash player wont work when it is
| > | up dated and all sites say IE needs to be updated but she is running the
| > | latest version I found a copy of media center and was wondering if her
| > | product key would work or if there was a fix for this. I've tryed installing
| > | IE again but nothing is working any advice would be greatly apriciated.
| >
| >
| >
 

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