Problem with Hosted Outlook solution

G

Gorge Lucas

Hi Everyone,

Using hosted Exchange, our clients are having problems with shared
calendars. When opening shared calendars (RPC over HTTP) they are taking
forever to open. What I'm wondering is, is there a way of caching the
calendar data or making it faster?

There were a lot of entries, but I archived it so there were only 6 months
of entries in the calendar. This worked for awhile, but now I have the same
problem again. There has to be a solution since Microsoft seem to be pushing
in this direction.

If anyone can help, that'd be great.

Thanks,
 
O

Oliver Moazzezi [MVP]

What has your Provider said? Do they have MAPI open? Does it do the same
thing?

What Outlook version are you using and SP level?

Also is this Hosted Exchange 2003 or 2007?

Oliver
 
D

Diane Poremsky [MVP]

L

Lanwench [MVP - Exchange]

Gorge Lucas said:
Hi Everyone,

Using hosted Exchange, our clients are having problems with shared
calendars. When opening shared calendars (RPC over HTTP) they are
taking forever to open. What I'm wondering is, is there a way of
caching the calendar data or making it faster?

There were a lot of entries, but I archived it so there were only 6
months of entries in the calendar. This worked for awhile, but now I
have the same problem again. There has to be a solution since
Microsoft seem to be pushing in this direction.

If anyone can help, that'd be great.

Thanks,

What kind of shared calendars? Public folders can be added to your offline
cache. Users' mailbox calendars can be added to your offline cache if you
use Outlook 2007, if I recall correctly - see Diane's reply for more info
on that.

I suggest you put the data back into the calendars if it's important enough
to keep in the first place. The issue isn't really to do with the size or
number of items. I would not use PST files at all.
 
G

Gorge Lucas

"Lanwench [MVP - Exchange]"
What kind of shared calendars? Public folders can be added to your offline
cache. Users' mailbox calendars can be added to your offline cache if you
use Outlook 2007, if I recall correctly - see Diane's reply for more info
on that.

Just normal calendars. I cannot use public folders because of the way the
business is run. It's a company that's always on the road. They are using
Windows Mobiles to update their calendars on the road. I am pretty sure I've
tried cached calendars but I'll try this option again.

Clients are using Office 2007 yes.
I suggest you put the data back into the calendars if it's important
enough to keep in the first place. The issue isn't really to do with the
size or number of items. I would not use PST files at all.

How is this a PST problem?
 
L

Lanwench [MVP - Exchange]

Gorge Lucas said:
"Lanwench [MVP - Exchange]"
What kind of shared calendars? Public folders can be added to your
offline cache. Users' mailbox calendars can be added to your offline
cache if you use Outlook 2007, if I recall correctly - see Diane's
reply for more info on that.

Just normal calendars. I cannot use public folders because of the way
the business is run. It's a company that's always on the road. They
are using Windows Mobiles to update their calendars on the road. I am
pretty sure I've tried cached calendars but I'll try this option
again.

OK - that's really your only option. If you used an in-house Exchange server
you could look into Add2Exchange to sync peoples' mailbox calendars to a
public one (one direction).
Clients are using Office 2007 yes.


How is this a PST problem?

It isn't. I mention it because PSTs themselves introduce another problem.

See
http://www.exchangefaq.org/faq/Exchange-5.5/Why-PST-=-BAD-/q/Why-PST-=-BAD/qid/1209
 

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