problem with dialer

[Guest]

Hi:

I'm using Fujitsu laptop, window xp pro with outlook 2003, modem "Lucent
Technologies Soft Modem AMR" but i got problem of auto dailer, i can make
phone call but the only problem is the receiver can not hear my voice, but i
have no problem to hear thier voice.

please help!!

Jovi

 

[Russ Valentine [MVP-Outlook]]

You haven't read any of the posts in this group, have you? Look around. I
just posted an answer to this same question an hour ago.

 

[Guest]

Hi:
i did read other posts, but i still don't understand. cause i have headset
plug in the modem and i can call out also hear the voice that the one who
receive my call, but the only problem is they can't hear my voice. (i can
hear my own voice on headset).

Thanks for help!
Jovi

You haven't read any of the posts in this group, have you? Look around. I
just posted an answer to this same question an hour ago.
--
Russ Valentine
[MVP-Outlook]

Hi:

I'm using Fujitsu laptop, window xp pro with outlook 2003, modem "Lucent
Technologies Soft Modem AMR" but i got problem of auto dailer, i can make
phone call but the only problem is the receiver can not hear my voice, but
i
have no problem to hear thier voice.

please help!!

Jovi

 

[Russ Valentine [MVP-Outlook]]

The Windows dialer does not support voice modems.
--
Russ Valentine
[MVP-Outlook]

Hi:
i did read other posts, but i still don't understand. cause i have headset
plug in the modem and i can call out also hear the voice that the one who
receive my call, but the only problem is they can't hear my voice. (i can
hear my own voice on headset).

Thanks for help!
Jovi

You haven't read any of the posts in this group, have you? Look around. I
just posted an answer to this same question an hour ago.
--
Russ Valentine
[MVP-Outlook]

Hi:

I'm using Fujitsu laptop, window xp pro with outlook 2003, modem
"Lucent
Technologies Soft Modem AMR" but i got problem of auto dailer, i can
make
phone call but the only problem is the receiver can not hear my voice,
but
i
have no problem to hear thier voice.

please help!!

Jovi

 

[Guest]

HI:
Can you tell me how can i able to make phone call from outlook, do i need to
change any hardware if yes what do i have to change.

Many Thanks!!
Jovii

The Windows dialer does not support voice modems.
--
Russ Valentine
[MVP-Outlook]

Hi:
i did read other posts, but i still don't understand. cause i have headset
plug in the modem and i can call out also hear the voice that the one who
receive my call, but the only problem is they can't hear my voice. (i can
hear my own voice on headset).

Thanks for help!
Jovi

You haven't read any of the posts in this group, have you? Look around. I
just posted an answer to this same question an hour ago.
--
Russ Valentine
[MVP-Outlook]
Hi:

I'm using Fujitsu laptop, window xp pro with outlook 2003, modem
"Lucent
Technologies Soft Modem AMR" but i got problem of auto dailer, i can
make
phone call but the only problem is the receiver can not hear my voice,
but
i
have no problem to hear thier voice.

please help!!

Jovi

 

[Pat Garard]

G'Day Jovi,

The Outlook dialler - dials.

That's it! That's all it does! Finish! End! No more! D I A L S !!

If the MODEM you use is capable of Sound, then you will
hear the ring tone - and no more if it is normally configured.

If it is not configured to cut Sound on connect, then you will
hear the other party answer.

The MODEM does that - not Outlook!

Just to be clear - OUTLOOK DOES NOT SUPPORT
PHONE CALLS!!!!!!!!

 

[Russ Valentine [MVP-Outlook]]

I can't say it any more clearly than Pat did.
--
Russ Valentine
[MVP-Outlook]

HI:
Can you tell me how can i able to make phone call from outlook, do i need
to
change any hardware if yes what do i have to change.

Many Thanks!!
Jovii

The Windows dialer does not support voice modems.
--
Russ Valentine
[MVP-Outlook]

Hi:
i did read other posts, but i still don't understand. cause i have
headset
plug in the modem and i can call out also hear the voice that the one
who
receive my call, but the only problem is they can't hear my voice. (i
can
hear my own voice on headset).

Thanks for help!
Jovi

:

You haven't read any of the posts in this group, have you? Look
around. I
just posted an answer to this same question an hour ago.
--
Russ Valentine
[MVP-Outlook]
Hi:

I'm using Fujitsu laptop, window xp pro with outlook 2003, modem
"Lucent
Technologies Soft Modem AMR" but i got problem of auto dailer, i can
make
phone call but the only problem is the receiver can not hear my
voice,
but
i
have no problem to hear thier voice.

please help!!

Jovi

 

[Guest]

gentlemen, I am new to this topic, and have read some of the posts. It
sounds clear to me that the only thing Outlook facilitates is literally
getting on the line and dialing. Then the question is whether there is a way
to get it to dial "on behalf of" a regular phone. Would you have a splitter
or something that goes into the jack on the wall (or VOiP box), and then has
both the phone and modem coming into it? Then you'd have Outlook dial, and
pick up the handset when it rings, so that the phone can do the communication
work? Sounds like that's all that's possible, as opposed to what I was
hoping, which was to actually call on a plugged in system mic, with the
speakers providing the other end. Am I right in the summary here?

Thanks. Boris

 

[Pat Garard]

G'Day Boris,

That's precisely what Outlook does. When it dials, it displays a
dialog.

The Modem and Handsetshare a standard connection to a
common phone line.

When the other party answers, you pick up the handset and
dismiss the dialog.

 

[Guest]

works like a charm. I didn't even need a splitter, remembering that most
modems (as mine does) have one in port and then one out. So the line went
in, the phone went out, and the dialer starts the process nicely.

Thanks much.

 

[Pat Garard]

`[:-}

 

[Guest]

Hallo Pat, hallo Russ

Thanks for your clear answers about using Outlook for phoning, I figured out
the same after seraching long time. But I have another problem with it: I use
a normal phone and use Outlook with the Modem just as dialer. This works
well: I dial and if I pick the phone at the right time I have the Call. But
the Problem is that I have to wait until Outlook dialed and then get the
Phone at the right moment after dialing. If I pick the phone while dialing,
it doesn't work anymore, there will be no connection. Or if I choose "Speak"
the dialing is aborted as well. Do you know a solution about that ?

Thanks !
Chris

 

[Russ Valentine [MVP-Outlook]]

No. The Windows dialer is a very simple tool with no support for voice
modems.

 

[Guest]

Hallo Russ

Thanks for your answer. Is there another Dialer on the Market, which could
solve this problem?

Best Regards
Chris

No. The Windows dialer is a very simple tool with no support for voice
modems.
--
Russ Valentine
[MVP-Outlook]

Hallo Pat, hallo Russ

Thanks for your clear answers about using Outlook for phoning, I figured
out
the same after seraching long time. But I have another problem with it: I
use
a normal phone and use Outlook with the Modem just as dialer. This works
well: I dial and if I pick the phone at the right time I have the Call.
But
the Problem is that I have to wait until Outlook dialed and then get the
Phone at the right moment after dialing. If I pick the phone while
dialing,
it doesn't work anymore, there will be no connection. Or if I choose
"Speak"
the dialing is aborted as well. Do you know a solution about that ?

Thanks !
Chris

 

[Russ Valentine [MVP-Outlook]]

Perhaps. I don't have the time to peruse third party add-ins.
Might want to try a Google search.
--
Russ Valentine
[MVP-Outlook]

Hallo Russ

Thanks for your answer. Is there another Dialer on the Market, which could
solve this problem?

Best Regards
Chris

No. The Windows dialer is a very simple tool with no support for voice
modems.
--
Russ Valentine
[MVP-Outlook]

Hallo Pat, hallo Russ

Thanks for your clear answers about using Outlook for phoning, I
figured
out
the same after seraching long time. But I have another problem with it:
I
use
a normal phone and use Outlook with the Modem just as dialer. This
works
well: I dial and if I pick the phone at the right time I have the Call.
But
the Problem is that I have to wait until Outlook dialed and then get
the
Phone at the right moment after dialing. If I pick the phone while
dialing,
it doesn't work anymore, there will be no connection. Or if I choose
"Speak"
the dialing is aborted as well. Do you know a solution about that ?

Thanks !
Chris

 

[Guest]

Hallo Russ

Now I found a dialer. But how can I change that Outlook does take this
dialer and not the Windowsdialer for phoning? I searched all Helppages about
that, but it is nowhere described.

Thanks for answering!
Chris

Perhaps. I don't have the time to peruse third party add-ins.
Might want to try a Google search.
--
Russ Valentine
[MVP-Outlook]

Hallo Russ

Thanks for your answer. Is there another Dialer on the Market, which could
solve this problem?

Best Regards
Chris

No. The Windows dialer is a very simple tool with no support for voice
modems.
--
Russ Valentine
[MVP-Outlook]
Hallo Pat, hallo Russ

Thanks for your clear answers about using Outlook for phoning, I
figured
out
the same after seraching long time. But I have another problem with it:
I
use
a normal phone and use Outlook with the Modem just as dialer. This
works
well: I dial and if I pick the phone at the right time I have the Call.
But
the Problem is that I have to wait until Outlook dialed and then get
the
Phone at the right moment after dialing. If I pick the phone while
dialing,
it doesn't work anymore, there will be no connection. Or if I choose
"Speak"
the dialing is aborted as well. Do you know a solution about that ?

Thanks !
Chris

 

[Russ Valentine [MVP-Outlook]]

There is no Outlook dialer. Outlook uses the Windows dialer.
--
Russ Valentine
[MVP-Outlook]

Hallo Russ

Now I found a dialer. But how can I change that Outlook does take this
dialer and not the Windowsdialer for phoning? I searched all Helppages about
that, but it is nowhere described.

Thanks for answering!
Chris

Perhaps. I don't have the time to peruse third party add-ins.
Might want to try a Google search.
--
Russ Valentine
[MVP-Outlook]

Hallo Russ

Thanks for your answer. Is there another Dialer on the Market, which could
solve this problem?

Best Regards
Chris

:

No. The Windows dialer is a very simple tool with no support for voice
modems.
--
Russ Valentine
[MVP-Outlook]
Hallo Pat, hallo Russ

Thanks for your clear answers about using Outlook for phoning, I
figured
out
the same after seraching long time. But I have another problem with it:
I
use
a normal phone and use Outlook with the Modem just as dialer. This
works
well: I dial and if I pick the phone at the right time I have the Call.
But
the Problem is that I have to wait until Outlook dialed and then get
the
Phone at the right moment after dialing. If I pick the phone while
dialing,
it doesn't work anymore, there will be no connection. Or if I choose
"Speak"
the dialing is aborted as well. Do you know a solution about that ?

Thanks !
Chris

 

[Russ Valentine [MVP-Outlook]]

Never mind. I misread your post. So you know have a third party dialer?
You should see if it has any option to integrate with Outlook. As far as I
know, you can't change the dialer Outlook uses. It will always default to
the Windows dialer.
--
Russ Valentine
[MVP-Outlook]

Hallo Russ

Now I found a dialer. But how can I change that Outlook does take this
dialer and not the Windowsdialer for phoning? I searched all Helppages about
that, but it is nowhere described.

Thanks for answering!
Chris

Perhaps. I don't have the time to peruse third party add-ins.
Might want to try a Google search.
--
Russ Valentine
[MVP-Outlook]

Hallo Russ

Thanks for your answer. Is there another Dialer on the Market, which could
solve this problem?

Best Regards
Chris

:

No. The Windows dialer is a very simple tool with no support for voice
modems.
--
Russ Valentine
[MVP-Outlook]
Hallo Pat, hallo Russ

Thanks for your clear answers about using Outlook for phoning, I
figured
out
the same after seraching long time. But I have another problem with it:
I
use
a normal phone and use Outlook with the Modem just as dialer. This
works
well: I dial and if I pick the phone at the right time I have the Call.
But
the Problem is that I have to wait until Outlook dialed and then get
the
Phone at the right moment after dialing. If I pick the phone while
dialing,
it doesn't work anymore, there will be no connection. Or if I choose
"Speak"
the dialing is aborted as well. Do you know a solution about that ?

Thanks !
Chris