Problem with connectivity with ISP

[Fruit2O]

Very frequently, I can send and receive email - but not connect to the
Internet with either Internet Explorer or Firefox. I uninstalled my
NIC protocols (except for Internet Protocol (TCP/IP) and reinstalled
them. I was not given the options to remove Internet Protocol
(TCP/IP) and thought that was strange. I changed channels on my router
- same problem. I tried a different NIC - same problem. Changed CAT
wires on my router - same problem. The really strange thing is that
my other PC (on the router) works fine.

 

[Guest]

Very frequently, I can send and receive email - but not connect to the
Internet with either Internet Explorer or Firefox. I uninstalled my
NIC protocols (except for Internet Protocol (TCP/IP) and reinstalled
them. I was not given the options to remove Internet Protocol
(TCP/IP) and thought that was strange. I changed channels on my router
- same problem. I tried a different NIC - same problem. Changed CAT
wires on my router - same problem. The really strange thing is that
my other PC (on the router) works fine.

1=>You may have winsock corrupt or damaged on your computer, try to repair
it by downloading this tool from here:
http://www.nasstec.co.uk/tools.html

2=>Also try to disable the BHO (Browser Helper Opject) by going to the IE
Properties and Click on Programs Tab, then click on [ Manage Add-Ons] Button
and there disable the non MS Add-Ons and Reboot your computer and see if that
will help.
If all goes well try to Enable the Add-Ons one -by-one and see which the
culprit and disable or Remove it.
Please Perform one step (1,2) at a time and Reboot your machine and se if it
resolved the issue.
Always be sure that your Computer is Malware free and clean.
Please write back with your result.
Regs,
nass