Problem with attach file

[Guest]

I used Ms outlook 2003 , I have a problem :
when I send email with attach file ( WORD, pdf ) , people who use Outlook
express can not receive attach file ( there were no attachment, they just
received email ).
Only people who use Ms outlook could receive attache file.
I do not know the reason why ? Help me .!!! :-(

 

[Diane Poremsky [MVP]]

you are using RTF formatting - use plain text or html instead.

 

[Hal Hostetler [MVP-P/I]]

Change your default message format from Rich Text to either Plain Text or
HTML. Rich text is only understood by Outlook; all other email clients will
either get an attachment named "Winmail.Dat" which they cannot open, or they
get no attachment at all:

http://support.microsoft.com/?kbid=287720
OL2002: Attachments Are Not Visible to Some Recipients When You Use TNEF
http://support.microsoft.com/?kbid=290809
OL2002: How Message Formats Affect Internet Mail
http://support.microsoft.com/?kbid=197064
OL2000: (CW) Winmail.dat Attachments Included in Received Messages
http://support.microsoft.com/?kbid=224817
OL2000: Transport Neutral Encapsulation Format (TNEF) Basics

Decoder programs to read a WINMAIL.DAT file are here:

http://www.slipstick.com/addins/decoders.htm
Decoder Tools

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Thank a lot.

Change your default message format from Rich Text to either Plain Text or
HTML. Rich text is only understood by Outlook; all other email clients will
either get an attachment named "Winmail.Dat" which they cannot open, or they
get no attachment at all:

http://support.microsoft.com/?kbid=287720
OL2002: Attachments Are Not Visible to Some Recipients When You Use TNEF
http://support.microsoft.com/?kbid=290809
OL2002: How Message Formats Affect Internet Mail
http://support.microsoft.com/?kbid=197064
OL2000: (CW) Winmail.dat Attachments Included in Received Messages
http://support.microsoft.com/?kbid=224817
OL2000: Transport Neutral Encapsulation Format (TNEF) Basics

Decoder programs to read a WINMAIL.DAT file are here:

http://www.slipstick.com/addins/decoders.htm
Decoder Tools

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Hi,

I have this same problem. And I checked my Outloook setting, under
Tools\Options\Mail Format, it's already say "Compose in this message format:
HTML"

Is there any where else I can change the RTF?

Many Thanks,
DTP.

 

[Guest]

Beside, this issue did not happen all the time. Sometime the OE receipient
still can see the attachement, some time can not. This happened once with my
friend using Yahoo Mail in web format, he could not see any attachment.

 

[Brian Tillman]

I have this same problem. And I checked my Outloook setting, under
Tools\Options\Mail Format, it's already say "Compose in this message
format: HTML"

Is there any where else I can change the RTF?

If the address in an Internet address, open the record of the contact to
which you sent the message. Double-click the contact's e-mail address.
Examine the "Internet format" drop-down in that dialogue box.

 

[Brian Tillman]

Thanks for response. However, your instruction is not very clear,
could you be more clear with step by step instruction.

I believe I was perfectly clear. What don't you understand?

 

[Brian Tillman]

Thanks, I read again and understand now. Did check the record and the
Internet Format drop down did say: "Send using Outlook Rich Text
Format". So it means there are still some setting not right or
missing???

Change this drop-down to "Let Outlook decide..." and then Outlook will obey
the Tools>Options>Mail FOrmat settings you've chosen.