Problem Switching Identities

[Guest]

I am running OE6 and WinXP Home. Sometimes, but not
always, when I try to switch identities, OE6 closes and
will not re-open unless I reboot. What causes this, and
how do I fix it? I recently cleaned and defragged, ran Ad-aware, Spybot, and Norton Antivirus.
I don't know if this is related or not, but sometimes when I open OE6, I get a message asking if I want to cancel the current download and a Yes & No button.
Mike

 

[Rifleman]

I am running OE6 and WinXP Home. Sometimes, but not
always, when I try to switch identities, OE6 closes and
will not re-open unless I reboot. What causes this, and
how do I fix it? I recently cleaned and defragged, ran Ad-aware, Spybot, and Norton Antivirus.
I don't know if this is related or not, but sometimes when I open OE6, I

get a message asking if I want to cancel the current download and a Yes & No
button.

Mike

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329084

For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number. Good luck!

 

[Guest]

Rifleman,
Thanks for directing me to the correct place for help. Much appreciated.
MikeF

 

[Rifleman]

Rifleman,
Thanks for directing me to the correct place for help. Much appreciated.
MikeF

You're welcome!