Problem signing in to Windows Mail Community Help

[Nadia]

I was wonder if anyone could help me with this problem.....

When I click on the "Help" tab to get into Questions & Answers from
Communities and sign in, it takes me to a page that says "Internet Exployer
Cannot Display Webpage", etc... But when I on click on the back arrow in the
upper left corner of the page, it takes me to where I want to go. Is anyone
else having this problem. I get there but not right away. Am I doing
something wrong?

Thanks.




Nadia

 

[Gary VanderMolen]

Apparently you are using the web interface for Communities.
It is somewhat buggy and very restrictive. If you want to see this
newsgroup the way it was meant to be seen (in your news reader),
click the following link:

news://msnews.microsoft.com/microsoft.public.windows.vista.mail

 

[Frank Saunders MS-MVP IE,OE/WM]

Apparently you are using the web interface for Communities.
It is somewhat buggy and very restrictive. If you want to see this
newsgroup the way it was meant to be seen (in your news reader),
click the following link:

news://msnews.microsoft.com/microsoft.public.windows.vista.mail

In Windows Mail click Help | Questions & Answers from Communities. It takes
you to the Web interface for
news://msnews.microsoft.com/microsoft.public.windows.vista.mail

 

[Frank Saunders MS-MVP IE,OE/WM]

I was wonder if anyone could help me with this problem.....

When I click on the "Help" tab to get into Questions & Answers from
Communities and sign in, it takes me to a page that says "Internet
Exployer
Cannot Display Webpage", etc... But when I on click on the back arrow in
the
upper left corner of the page, it takes me to where I want to go. Is
anyone
else having this problem. I get there but not right away. Am I doing
something wrong?

Thanks.




Nadia

It's asking for your Passport or Windows Live ID. You can get to the same
place and use it more easily and faster in Windows Mail and Microsoft
Communities. In WinMail you can turn off the Passport request in Tools |
Options by unchecking "Use newsgroup rating features".

 

[Nadia]

Hi Frank,

I checked my settings and there is no check mark in "Use Newsgroup Rating
Features"--I always get to Community Help thru Windows Mail. I just click on
Help and then click on Questions & Answers From Community.

Also, I posted another question re: Community Help (I don't know if you saw
it or not): For instance, when you reply to this message from me, I will
get an email to notify me that you answered this. It tells me to click on a
link that they give me. It's suppose to take me right to this question.
WHen I do this, it takes me to the MS Community page
(http://www.microsoft.com/wn3/aspx/n...mail&mid=207b0d55-4e35-4c81-93bc-8fe480bb67bd)
but the page is blank. It goes nowhere. So in oirder for me to check on
your answer to me, I have to first find my question and then look up who
answered it and reply from there. It shouldn't be like that, should it. The
link from my email should take me directly to the question you are helping me
with.

Please advise. Thanks.

Nadia

 

[Gary VanderMolen]

The problem is that you are trying to use the buggy web interface for
Microsoft Communities. The news reader interface is much superior.
To use the latter, just click on this link:
news://msnews.microsoft.com/microsoft.public.windows.vista.mail

 

[Frank Saunders MS-MVP IE,OE/WM]

Hi Frank,

I checked my settings and there is no check mark in "Use Newsgroup Rating
Features"--I always get to Community Help thru Windows Mail. I just click
on
Help and then click on Questions & Answers From Community.

Also, I posted another question re: Community Help (I don't know if you
saw
it or not): For instance, when you reply to this message from me, I will
get an email to notify me that you answered this. It tells me to click on
a
link that they give me. It's suppose to take me right to this question.
WHen I do this, it takes me to the MS Community page
(http://www.microsoft.com/wn3/aspx/n...mail&mid=207b0d55-4e35-4c81-93bc-8fe480bb67bd)
but the page is blank. It goes nowhere. So in oirder for me to check on
your answer to me, I have to first find my question and then look up who
answered it and reply from there. It shouldn't be like that, should it.
The
link from my email should take me directly to the question you are helping
me
with.

If you look at the Folder List in WinMail it should list Microsoft
Communities. If you click that it will ask for some information and then (I
think when you click 'close') it will download a list of newsgroups. If you
type
windows.vista.mail
in the top box it will show this newsgroup and you can subscribe to it (it's
free). Then while viewing the newsgroup click View | Current View | Show
replies to my messages and it will do just that.
I hate the slow, clunky Web Interface.

 

[Nadia]

Hi Frank,

There was a folder listed as MS Communities. I clicked on that and the
folder opened to a list of all the emails I rec'd telling me that someone
responded to my question--(I transferred these messages in here so I could
keep track). There was nothing for me to click that said "Close". I did
click on File, exit and I exited WM. So no newsgroups came up for me to type
in windows.vista.mail in the top box.

Just to refresh: I'm using Windows Vista Premium and Windows Mail through
Verizon--that's my ISP.

Did I do something wrong?

 

[Gary VanderMolen]

What happens when you click on this link?:
news://msnews.microsoft.com/microsoft.public.windows.vista.mail

 

[Nadia]

Hi Gary,

Something strange is going on!!! In my MS Communities folder, I have 13
files, including the message that I just rec'd for you reply. I typed in
what you told me to and it worked but only for some of the files. Out of the
13: 5 work correctly and take me right to the spot in MS Communities that
answers my question, but the other 8 do not work. It still takes me to a
blank page.

When on tried again to click on MS Communities and while viewing the
message, I clicked on View, Current View but there was "Show replies to my
message" listed for me to click on that. I don't what where it went.

It would be all right, if from now on it works correctly and when I received
an email telling me I rec'd a rely for my question, I was taken right to that
spot in MS Community Help. But I don't know if it will ????????

Please reply so I can tell if all future replies will work correctly.

Thanks.

 

[Gary VanderMolen]

I'm having trouble following you. Comments inserted inline:

Hi Gary,

Something strange is going on!!! In my MS Communities folder, I have 13
files, including the message that I just rec'd for you reply.

Where are you seeing these 13 "files"? On the left side is the folder tree.
The folder named Microsoft Communities should only have newsgroup names
under it, like microsoft.public.windows.vista.mail.
On the right, the upper pane (message pane) has the list of messages,
and below that is the preview pane which shows the contents (body) of the
selected message. So where are you seeing these 13 "files"?

I typed in
what you told me to

I didn't tell you to type it in, I asked you to click on it.

and it worked but only for some of the files.

I don't recognize the word "files" in the context that you are using it.

Out of the
13: 5 work correctly and take me right to the spot in MS Communities that
answers my question, but the other 8 do not work. It still takes me to a
blank page.

It still sounds to me like you are using your web browser instead of the
newsreader interface.

It would be all right, if from now on it works correctly and when I received
an email telling me I rec'd a rely for my question, I was taken right to that
spot in MS Community Help. But I don't know if it will ????????

That still sounds like the web interface. I can't help you with that because
I don't use it.

 

[Nadia]

Did you get my first reply to this. Because when I went to post it I got a
message that said "Internet Exployer can not show this page. The website is
busy. I can't type in again what I told you, it's tooooo long. Just so you
know I found the folder you were talking about. I can't write anymore I'm
too tired.

 

[Gary VanderMolen]

Did you CLICK on that link:
news://msnews.microsoft.com/microsoft.public.windows.vista.mail

It's not supposed to open in Internet Explorer. If you clicked on the link,
and it produced an error from Internet Explorer, something is drastically
wrong with your Default Programs assignment.

 

[Nadia]

Hi Gary,

Yes I did click on the link: microsoft.public.windows.vista.mail & when I
did I get a whole list of emails that are not mine--they are replies to other
peoples MS Community questions--there are 100+ of these.

This is what I wrote to you last night and when I went to click the "Post"
button, I rec'd that message re: IE...

Under my Junk E-Mail folder on the extreme left, is where I found these 2
folders:

A. msnews.microsoft.com (no little yellow folder w/ a blue ck mark to the
left of it)
B. microsoft.public.windows.vista.mail (has a yellow folder w/ a blue ck to
the left)

When I click on "A" I get this in the big white space to the right:

Newsgroup Unread Total
Synchronization Settings
microsoft.public.windows.vista.mail 14815 14831 New messages
only

When I click on: microsoft.public.windows.vista.mail here is where I get the
100+ email notifications from MS Community Help.

Then when I click on what's in (B above) I get the same thing--over 100
email notifications from MS Community Help.

I don't know why I got the message last night re: IE cannot show this page,
etc.... When I click on a notification in my email, that I rec'd a reply
from MS Community Help is does one of two things: 1. either opens up exactly
to where the reply is or 2. Opens up to a black page but not in IE.

As I said in my reply to you last night, I wish I could share my computer
with you so you could see exactly what I'm talking about.

Sorry about my reply last night, I was just so tired I couldn't type or
think anymore.

Thanks for your assistance, I really appreciate it. Have a good day.

Nadia

 

[Guest]

Those are newsgroup postings, not email, and few of them are meant for you.
You haven't downloaded all the messages for the newsgroup yet; there are
a total of 14815 postings in that newsgroup that you haven't read.

 

[Nadia]

Hi Robert,

Thanks. I don't know what newsgroups are and do I need to be getting them
and if not why am I getting them. Should I delete them or read through all
of them?

Thanks,

 

[Guest]

They're a way for people to exchange messages, without knowing who you
are sending the messages to. This method is older than the internet, but
now mostly uses the internet for connections. There are tens of thousands
of newsgroups, too many to keep up with more than a few of them. It may
be a better idea to look through the list of titles for the messages and
read
only the ones that look interesting before you delete the rest. If you get
tired of a particular newsgroup and no longer want to read anything there,
right click on it in the folder list, then click on Unsubscribe.