Problem restoring from quarantine

S

Stephen

After I did a spyware scan on my computer, all my files in
the Kazaa folder were put down as suspicious files. And
instead of choosing ignored I accidentally put them in the
quarantine by mistake. When I tried to restore the files
they were not on the list of items that could be restored.
But I can see that they are still in my quarantine folder
because there's 10GB of files there. Does anybody know how
to restore them? Any help would be much appreciated.
 
P

plun

Stephen said:
After I did a spyware scan on my computer, all my files in
the Kazaa folder were put down as suspicious files. And
instead of choosing ignored I accidentally put them in the
quarantine by mistake. When I tried to restore the files
they were not on the list of items that could be restored.
But I can see that they are still in my quarantine folder
because there's 10GB of files there. Does anybody know how
to restore them? Any help would be much appreciated.

;(

Start restoring them, this can take hours for you.

Other users reports that this can take 5 to 6 hours to restore.
 
A

Andre Da Costa

Bills Suggestion

If you specified to Quarantine, rather than to remove, it should be
possible. Tools, Spyware Scan, Manage spyware Quarantine. Let it sit at that
screen-some persons have mentioned that it took 6 hours for the files to
fill in properly. If/when the files do fill in, once you have restored them
proceed as follows:

Before you restart the machine, move or copy all the files to some other
location--My Documents or an appropriate folder, just as long as you remove
it from there. Reports have stated that stuff disappeared AGAIN after the
reboot.
 

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