Wdindows defender unable to restore Quarantined files.

[Blue]

Hello Everyone, Installed Windows Defender for xp, [v.1.1593.0\
def.1.65.477.0] ran update, then scan, and it found 6 old files on my
computer (took a long time to finish scan - 1.5+ hr.). Quarantined all 6
files. After looking at history, found that one file contained a lot of music
and other programs. Tried to restore it but it failed. Error code 0x80508014.
This file was on my desktop. Tried numerous times - failed. Tried to system
restore to earlier date - ok, but file would not open? Set system restore
back to original. Still, Windows Defender quarantine restore will not work.
Really would like to have file back.
Searched the net, could not find any help; Hope someone here can.

 

[1PW]

Hello Everyone, Installed Windows Defender for xp, [v.1.1593.0\
def.1.65.477.0] ran update, then scan, and it found 6 old files on my
computer (took a long time to finish scan - 1.5+ hr.). Quarantined all 6
files. After looking at history, found that one file contained a lot of music
and other programs. Tried to restore it but it failed. Error code 0x80508014.
This file was on my desktop. Tried numerous times - failed. Tried to system
restore to earlier date - ok, but file would not open? Set system restore
back to original. Still, Windows Defender quarantine restore will not work.
Really would like to have file back.
Searched the net, could not find any help; Hope someone here can.

Hello Blue:

Try bringing up your system in "Safe Mode" and see if you can deal
with it then.

Please post a reply to this thread with your progress.

 

[Blue]

--
Blue 2009

Hello Everyone, Installed Windows Defender for xp, [v.1.1593.0\
def.1.65.477.0] ran update, then scan, and it found 6 old files on my
computer (took a long time to finish scan - 1.5+ hr.). Quarantined all 6
files. After looking at history, found that one file contained a lot of music
and other programs. Tried to restore it but it failed. Error code 0x80508014.
This file was on my desktop. Tried numerous times - failed. Tried to system
restore to earlier date - ok, but file would not open? Set system restore
back to original. Still, Windows Defender quarantine restore will not work.
Really would like to have file back.
Searched the net, could not find any help; Hope someone here can.

Hello Blue:

Try bringing up your system in "Safe Mode" and see if you can deal
with it then.

Please post a reply to this thread with your progress.

Thanks for trying to help. No this did not help, I still get an error
message 0x80508014 when I try to restore the quarantined files even in safe
mode.

 

[Bill Sanderson]

This is reminiscent of some issues with Defender early on where it ate vast
libraries of MP3 files which were stored in subdirectories of some app which
was removed as spyware, along with music at lower levels in the tree.

The quarantine is not too hard to find, as I recall, and files in it were
basically renamed as numbers.

So, if you can guess what kind of extension belongs on that file--from your
description, perhaps ZIP? you may be able to rescue it by finding the
quarantine and renaming the file and copying/moving it back to the desktop.

I should say that a not infrequent occurrence was that someone would see
that their music was being sucked down a black hole, yell "***** *****" and
hit the reset button, or something similar. This had the result of the
quarantine process being stopped dead in midstream, and the various indexes
and files not updated which would have allowed for proper restore function.

(and for more parenthetical info, MP3 files contain their titles in the file
itself, so with persistence, it was possible to not just recover the files,
but even rename them back to their original names if you were really
clever.)

So--where is the quarantine? Let me see if I can check that for you.

OK - (used XP Mode on Windows 7, uninstalled Microsoft Security Essentials,
installed WD, and here:

C:\documents and settings\all users\application data\microsoft\windows
defender\quarantine

is where I believe the quarantined files will be found. I retyped that by
hand, and I didn't know which of those folders is hidden, so just go to a
command prompt and type in CD documents and settings (enter) and work your
way down the chain til you get there.

I also don't recall if there are permissions issues--but I think not.

So--find files in that folder, and experiment with renaming them to see if
you can get back something usable..

Let us know whether this helps--thanks!

 

[Blue]

Actually wd has one folder called quarantine<then three folders(named
entries,resourses,resourse data)<resourse and resourse data have approx. 300
folders in each and those are numbered and lettered <and have 3 to 6 files in
each one. The file ext. seems to be just FILE or nothing? As you can see this
could be an ardous task. I tried a few first copying and then changing the
ext. and then trying out with windows media player but nothing worked. Why
won't the quarentine restore work?
--
Blue 2009

This is reminiscent of some issues with Defender early on where it ate vast
libraries of MP3 files which were stored in subdirectories of some app which
was removed as spyware, along with music at lower levels in the tree.

The quarantine is not too hard to find, as I recall, and files in it were
basically renamed as numbers.

So, if you can guess what kind of extension belongs on that file--from your
description, perhaps ZIP? you may be able to rescue it by finding the
quarantine and renaming the file and copying/moving it back to the desktop.

I should say that a not infrequent occurrence was that someone would see
that their music was being sucked down a black hole, yell "***** *****" and
hit the reset button, or something similar. This had the result of the
quarantine process being stopped dead in midstream, and the various indexes
and files not updated which would have allowed for proper restore function.

(and for more parenthetical info, MP3 files contain their titles in the file
itself, so with persistence, it was possible to not just recover the files,
but even rename them back to their original names if you were really
clever.)

So--where is the quarantine? Let me see if I can check that for you.

OK - (used XP Mode on Windows 7, uninstalled Microsoft Security Essentials,
installed WD, and here:

C:\documents and settings\all users\application data\microsoft\windows
defender\quarantine

is where I believe the quarantined files will be found. I retyped that by
hand, and I didn't know which of those folders is hidden, so just go to a
command prompt and type in CD documents and settings (enter) and work your
way down the chain til you get there.

I also don't recall if there are permissions issues--but I think not.

So--find files in that folder, and experiment with renaming them to see if
you can get back something usable..

Let us know whether this helps--thanks!


--

Hello Everyone, Installed Windows Defender for xp, [v.1.1593.0\
def.1.65.477.0] ran update, then scan, and it found 6 old files on my
computer (took a long time to finish scan - 1.5+ hr.). Quarantined all 6
files. After looking at history, found that one file contained a lot of
music
and other programs. Tried to restore it but it failed. Error code
0x80508014.
This file was on my desktop. Tried numerous times - failed. Tried to
system
restore to earlier date - ok, but file would not open? Set system restore
back to original. Still, Windows Defender quarantine restore will not
work.
Really would like to have file back.
Searched the net, could not find any help; Hope someone here can.

 

[Ǝиçεl]

Hi Blue,

Just out of curiosity
are you running freeware programs, and P2P programs like Alnet, Grokster,
Imesh, LimeWire, Bearshare, Grokster, KaZaA, and WinMX, Emule, eDonkey, etc.
-=-

Actually wd has one folder called quarantine<then three folders(named
entries,resourses,resourse data)<resourse and resourse data have approx. 300
folders in each and those are numbered and lettered <and have 3 to 6 files in
each one. The file ext. seems to be just FILE or nothing? As you can see this
could be an ardous task. I tried a few first copying and then changing the
ext. and then trying out with windows media player but nothing worked. Why
won't the quarentine restore work?
--
Blue 2009

This is reminiscent of some issues with Defender early on where it ate vast
libraries of MP3 files which were stored in subdirectories of some app which
was removed as spyware, along with music at lower levels in the tree.

The quarantine is not too hard to find, as I recall, and files in it were
basically renamed as numbers.

So, if you can guess what kind of extension belongs on that file--from your
description, perhaps ZIP? you may be able to rescue it by finding the
quarantine and renaming the file and copying/moving it back to the desktop.

I should say that a not infrequent occurrence was that someone would see
that their music was being sucked down a black hole, yell "***** *****" and
hit the reset button, or something similar. This had the result of the
quarantine process being stopped dead in midstream, and the various indexes
and files not updated which would have allowed for proper restore function.

(and for more parenthetical info, MP3 files contain their titles in the file
itself, so with persistence, it was possible to not just recover the files,
but even rename them back to their original names if you were really
clever.)

So--where is the quarantine? Let me see if I can check that for you.

OK - (used XP Mode on Windows 7, uninstalled Microsoft Security Essentials,
installed WD, and here:

C:\documents and settings\all users\application data\microsoft\windows
defender\quarantine

is where I believe the quarantined files will be found. I retyped that by
hand, and I didn't know which of those folders is hidden, so just go to a
command prompt and type in CD documents and settings (enter) and work your
way down the chain til you get there.

I also don't recall if there are permissions issues--but I think not.

So--find files in that folder, and experiment with renaming them to see if
you can get back something usable..

Let us know whether this helps--thanks!


--

Hello Everyone, Installed Windows Defender for xp, [v.1.1593.0\
def.1.65.477.0] ran update, then scan, and it found 6 old files on my
computer (took a long time to finish scan - 1.5+ hr.). Quarantined all 6
files. After looking at history, found that one file contained a lot of
music
and other programs. Tried to restore it but it failed. Error code
0x80508014.
This file was on my desktop. Tried numerous times - failed. Tried to
system
restore to earlier date - ok, but file would not open? Set system restore
back to original. Still, Windows Defender quarantine restore will not
work.
Really would like to have file back.
Searched the net, could not find any help; Hope someone here can.

 

[Blue]

Hi Ǝиçεl,
No freeware or p2p are running. Back in 2000 when I had dial-up, I had a
p2p called Kazaa but its been removed since then. Why do you ask, it must be
more than curiosity, is there a link to this mess? Well whatever, I would
just like it fixed.
Thanks for any help you can give.
Bill was there a fix for defender back when it ate those files?
--
Blue 2009

Hi Blue,

Just out of curiosity
are you running freeware programs, and P2P programs like Alnet, Grokster,
Imesh, LimeWire, Bearshare, Grokster, KaZaA, and WinMX, Emule, eDonkey, etc.
-=-

Actually wd has one folder called quarantine<then three folders(named
entries,resourses,resourse data)<resourse and resourse data have approx. 300
folders in each and those are numbered and lettered <and have 3 to 6 files in
each one. The file ext. seems to be just FILE or nothing? As you can see this
could be an ardous task. I tried a few first copying and then changing the
ext. and then trying out with windows media player but nothing worked. Why
won't the quarentine restore work?
--
Blue 2009

This is reminiscent of some issues with Defender early on where it ate vast
libraries of MP3 files which were stored in subdirectories of some app which
was removed as spyware, along with music at lower levels in the tree.

The quarantine is not too hard to find, as I recall, and files in it were
basically renamed as numbers.

So, if you can guess what kind of extension belongs on that file--from your
description, perhaps ZIP? you may be able to rescue it by finding the
quarantine and renaming the file and copying/moving it back to the desktop.

I should say that a not infrequent occurrence was that someone would see
that their music was being sucked down a black hole, yell "***** *****" and
hit the reset button, or something similar. This had the result of the
quarantine process being stopped dead in midstream, and the various indexes
and files not updated which would have allowed for proper restore function.

(and for more parenthetical info, MP3 files contain their titles in the file
itself, so with persistence, it was possible to not just recover the files,
but even rename them back to their original names if you were really
clever.)

So--where is the quarantine? Let me see if I can check that for you.

OK - (used XP Mode on Windows 7, uninstalled Microsoft Security Essentials,
installed WD, and here:

C:\documents and settings\all users\application data\microsoft\windows
defender\quarantine

is where I believe the quarantined files will be found. I retyped that by
hand, and I didn't know which of those folders is hidden, so just go to a
command prompt and type in CD documents and settings (enter) and work your
way down the chain til you get there.

I also don't recall if there are permissions issues--but I think not.

So--find files in that folder, and experiment with renaming them to see if
you can get back something usable..

Let us know whether this helps--thanks!


--


Hello Everyone, Installed Windows Defender for xp, [v.1.1593.0\
def.1.65.477.0] ran update, then scan, and it found 6 old files on my
computer (took a long time to finish scan - 1.5+ hr.). Quarantined all 6
files. After looking at history, found that one file contained a lot of
music
and other programs. Tried to restore it but it failed. Error code
0x80508014.
This file was on my desktop. Tried numerous times - failed. Tried to
system
restore to earlier date - ok, but file would not open? Set system restore
back to original. Still, Windows Defender quarantine restore will not
work.
Really would like to have file back.
Searched the net, could not find any help; Hope someone here can.

 

[Ǝиçεl]

Sorry Blue, I don't have good news for you.

All the links from 2005 and 06 are broke.

I copy & paste (my specialty) ;-) this one from 2007

Subject: Can not acces any of my music in Kazza 3/11/2007 12:06 PM PST
By: alostsoul In: microsoft.private.security.spyware.general

<http://www.microsoft.com/communitie...&p=1&tid=957e1a8d-98d4-4f0c-b5c3-76caf023f0c8>

Question

Well her goes I will try to explain. I was allowing the Windows Defender to
remove threats when I realized it was removeing my Kazza Lite app. which my
kids have allot of music on. When I veiw the History I see
SoftwareBundle:Win32/KaZaA and the action taken was removed but the status
says error encounted. When I look in the lower window of the history I see
all the files with the songs, but can not restore.
Help before my kids go ballistic, is there a way to restore what Windows
defender has removed.
I did a couple of restores of my PC but nothinf has worked my Kazzaa Lite is
totally gone along with the files with it.
--

Engel 3/11/2007 1:00 PM PST

Hello alostsoul

Stop what you are doing now. And D/L this 2 free applications, and try to
undelete any files, before is late.

http://www.officerecovery.com/freeundelete/

www.recuva.com

I don't use Kazaa, but I remember to be hard to undelete any files deleted
by WD.
http://www.microsoft.com/athome/security/spyware/software/about/releasenotes.mspx

Known issues

Windows Defender might prompt you to remove some peer-to-peer (P2P)
file-sharing programs. If you choose to remove such a program, Windows
Defender deletes all the contents of the Program Files folder associated with
the P2P program. Because some P2P programs store downloaded files in a
default folder under Program Files, this might remove all files you have
downloaded through the file-sharing program. For example, KaZaA stores .exe
and .dll files at C:\Program Files\Kazaa. Downloaded files are stored at
C:\Program Files\Kazaa\My Shared Folder. If you use Windows Defender to
remove KaZaA, all files and folders under C:\Program Files\Kazaa are removed.
If you have installed any P2P file-sharing programs, it is a good idea to
back up your downloaded files before you run Windows Defender.

Please let me know if you was lucky with the 2 programs, so I can recommend
the same solution to the next unlucky person.

I hope this post is helpful, but we would highly appreciate it if you could
rate the pºst, so we can keep the community informed.

Good luck

Еиçеl
---

Good luck
--

Bill Sanderson MVP 3/11/2007 2:08 PM PST

In addition to Engel's excellent recommendation, please check Windows
Defender's quarantine area to see whether the songs have been quarantined.
If they have, you can restore them from the quarantine. Tools, quarantined
items.
--
end
-=-


Maybe Bill knows how to open the restore points, and from there you have the
chance to get the files. Read this link

http://www.microsoft.com/communitie...9ff6&mid=ed2b2bf7-5719-4b6c-9f1a-5c2bf18a9ff6

Sorry, I'm out of ideas.

Good luck
-=-

Hi Ǝиçεl,
No freeware or p2p are running. Back in 2000 when I had dial-up, I had a
p2p called Kazaa but its been removed since then. Why do you ask, it must be
more than curiosity, is there a link to this mess? Well whatever, I would
just like it fixed.
Thanks for any help you can give.
Bill was there a fix for defender back when it ate those files?
--
Blue 2009

Hi Blue,

Just out of curiosity
are you running freeware programs, and P2P programs like Alnet, Grokster,
Imesh, LimeWire, Bearshare, Grokster, KaZaA, and WinMX, Emule, eDonkey, etc.
-=-

Actually wd has one folder called quarantine<then three folders(named
entries,resourses,resourse data)<resourse and resourse data have approx. 300
folders in each and those are numbered and lettered <and have 3 to 6 files in
each one. The file ext. seems to be just FILE or nothing? As you can see this
could be an ardous task. I tried a few first copying and then changing the
ext. and then trying out with windows media player but nothing worked. Why
won't the quarentine restore work?
--
Blue 2009


:

This is reminiscent of some issues with Defender early on where it ate vast
libraries of MP3 files which were stored in subdirectories of some app which
was removed as spyware, along with music at lower levels in the tree.

The quarantine is not too hard to find, as I recall, and files in it were
basically renamed as numbers.

So, if you can guess what kind of extension belongs on that file--from your
description, perhaps ZIP? you may be able to rescue it by finding the
quarantine and renaming the file and copying/moving it back to the desktop.

I should say that a not infrequent occurrence was that someone would see
that their music was being sucked down a black hole, yell "***** *****" and
hit the reset button, or something similar. This had the result of the
quarantine process being stopped dead in midstream, and the various indexes
and files not updated which would have allowed for proper restore function.

(and for more parenthetical info, MP3 files contain their titles in the file
itself, so with persistence, it was possible to not just recover the files,
but even rename them back to their original names if you were really
clever.)

So--where is the quarantine? Let me see if I can check that for you.

OK - (used XP Mode on Windows 7, uninstalled Microsoft Security Essentials,
installed WD, and here:

C:\documents and settings\all users\application data\microsoft\windows
defender\quarantine

is where I believe the quarantined files will be found. I retyped that by
hand, and I didn't know which of those folders is hidden, so just go to a
command prompt and type in CD documents and settings (enter) and work your
way down the chain til you get there.

I also don't recall if there are permissions issues--but I think not.

So--find files in that folder, and experiment with renaming them to see if
you can get back something usable..

Let us know whether this helps--thanks!


--


Hello Everyone, Installed Windows Defender for xp, [v.1.1593.0\
def.1.65.477.0] ran update, then scan, and it found 6 old files on my
computer (took a long time to finish scan - 1.5+ hr.). Quarantined all 6
files. After looking at history, found that one file contained a lot of
music
and other programs. Tried to restore it but it failed. Error code
0x80508014.
This file was on my desktop. Tried numerous times - failed. Tried to
system
restore to earlier date - ok, but file would not open? Set system restore
back to original. Still, Windows Defender quarantine restore will not
work.
Really would like to have file back.
Searched the net, could not find any help; Hope someone here can.

 

[Blue]

Hello Bill and Ǝиçεl,
First of all thank you so much for your help. I was able to restore my
files. (yea!) I'm sorry it took me so long to post this final reply. I take a
lot of time reasearching things before I try them because I want to do it
right the first time. (What that really means is that I don't want to screw
up; Which happens.) I wish I had done that with WD. I was going to do what
you sugested previously (downloading some utilities ), but I kept thinking
why can't I just restore them in WD? Why??? To make a long story short the
reason WD wouldn't restore the files was because the path was gone. (It
removed the folder the files were in also.) So I figured all I had to do was
make the computer believe that the file was still there. I created a file
with the exact same path and violia, WD restored my files to it. You both
were right about the p2p link. I guess some remenants of the old kazaa file
was still around and I guess WD doesn't like Kazaa. I'm really appreciative
of your help though.
I just noticed I spelled Windows wrong in the subject line. Can that be
fixed? (to help someone find this post?)
Best of luck,
Blue
--
Blue 2009

Sorry Blue, I don't have good news for you.

All the links from 2005 and 06 are broke.

I copy & paste (my specialty) ;-) this one from 2007

Subject: Can not acces any of my music in Kazza 3/11/2007 12:06 PM PST
By: alostsoul In: microsoft.private.security.spyware.general

<http://www.microsoft.com/communitie...&p=1&tid=957e1a8d-98d4-4f0c-b5c3-76caf023f0c8>

Question

Well her goes I will try to explain. I was allowing the Windows Defender to
remove threats when I realized it was removeing my Kazza Lite app. which my
kids have allot of music on. When I veiw the History I see
SoftwareBundle:Win32/KaZaA and the action taken was removed but the status
says error encounted. When I look in the lower window of the history I see
all the files with the songs, but can not restore.
Help before my kids go ballistic, is there a way to restore what Windows
defender has removed.
I did a couple of restores of my PC but nothinf has worked my Kazzaa Lite is
totally gone along with the files with it.
--

Engel 3/11/2007 1:00 PM PST

Hello alostsoul

Stop what you are doing now. And D/L this 2 free applications, and try to
undelete any files, before is late.

http://www.officerecovery.com/freeundelete/

www.recuva.com

I don't use Kazaa, but I remember to be hard to undelete any files deleted
by WD.
http://www.microsoft.com/athome/security/spyware/software/about/releasenotes.mspx

Known issues

Windows Defender might prompt you to remove some peer-to-peer (P2P)
file-sharing programs. If you choose to remove such a program, Windows
Defender deletes all the contents of the Program Files folder associated with
the P2P program. Because some P2P programs store downloaded files in a
default folder under Program Files, this might remove all files you have
downloaded through the file-sharing program. For example, KaZaA stores .exe
and .dll files at C:\Program Files\Kazaa. Downloaded files are stored at
C:\Program Files\Kazaa\My Shared Folder. If you use Windows Defender to
remove KaZaA, all files and folders under C:\Program Files\Kazaa are removed.
If you have installed any P2P file-sharing programs, it is a good idea to
back up your downloaded files before you run Windows Defender.

Please let me know if you was lucky with the 2 programs, so I can recommend
the same solution to the next unlucky person.

I hope this post is helpful, but we would highly appreciate it if you could
rate the pºst, so we can keep the community informed.

Good luck

Еиçеl
---

Good luck
--

Bill Sanderson MVP 3/11/2007 2:08 PM PST

In addition to Engel's excellent recommendation, please check Windows
Defender's quarantine area to see whether the songs have been quarantined.
If they have, you can restore them from the quarantine. Tools, quarantined
items.
--
end
-=-


Maybe Bill knows how to open the restore points, and from there you have the
chance to get the files. Read this link

http://www.microsoft.com/communitie...9ff6&mid=ed2b2bf7-5719-4b6c-9f1a-5c2bf18a9ff6

Sorry, I'm out of ideas.

Good luck
-=-

Hi Ǝиçεl,
No freeware or p2p are running. Back in 2000 when I had dial-up, I had a
p2p called Kazaa but its been removed since then. Why do you ask, it must be
more than curiosity, is there a link to this mess? Well whatever, I would
just like it fixed.
Thanks for any help you can give.
Bill was there a fix for defender back when it ate those files?
--
Blue 2009

Hi Blue,

Just out of curiosity
are you running freeware programs, and P2P programs like Alnet, Grokster,
Imesh, LimeWire, Bearshare, Grokster, KaZaA, and WinMX, Emule, eDonkey, etc.
-=-



:

Actually wd has one folder called quarantine<then three folders(named
entries,resourses,resourse data)<resourse and resourse data have approx. 300
folders in each and those are numbered and lettered <and have 3 to 6 files in
each one. The file ext. seems to be just FILE or nothing? As you can see this
could be an ardous task. I tried a few first copying and then changing the
ext. and then trying out with windows media player but nothing worked. Why
won't the quarentine restore work?
--
Blue 2009


:

This is reminiscent of some issues with Defender early on where it ate vast
libraries of MP3 files which were stored in subdirectories of some app which
was removed as spyware, along with music at lower levels in the tree.

The quarantine is not too hard to find, as I recall, and files in it were
basically renamed as numbers.

So, if you can guess what kind of extension belongs on that file--from your
description, perhaps ZIP? you may be able to rescue it by finding the
quarantine and renaming the file and copying/moving it back to the desktop.

I should say that a not infrequent occurrence was that someone would see
that their music was being sucked down a black hole, yell "***** *****" and
hit the reset button, or something similar. This had the result of the
quarantine process being stopped dead in midstream, and the various indexes
and files not updated which would have allowed for proper restore function.

(and for more parenthetical info, MP3 files contain their titles in the file
itself, so with persistence, it was possible to not just recover the files,
but even rename them back to their original names if you were really
clever.)

So--where is the quarantine? Let me see if I can check that for you.

OK - (used XP Mode on Windows 7, uninstalled Microsoft Security Essentials,
installed WD, and here:

C:\documents and settings\all users\application data\microsoft\windows
defender\quarantine

is where I believe the quarantined files will be found. I retyped that by
hand, and I didn't know which of those folders is hidden, so just go to a
command prompt and type in CD documents and settings (enter) and work your
way down the chain til you get there.

I also don't recall if there are permissions issues--but I think not.

So--find files in that folder, and experiment with renaming them to see if
you can get back something usable..

Let us know whether this helps--thanks!


--


Hello Everyone, Installed Windows Defender for xp, [v.1.1593.0\
def.1.65.477.0] ran update, then scan, and it found 6 old files on my
computer (took a long time to finish scan - 1.5+ hr.). Quarantined all 6
files. After looking at history, found that one file contained a lot of
music
and other programs. Tried to restore it but it failed. Error code
0x80508014.
This file was on my desktop. Tried numerous times - failed. Tried to
system
restore to earlier date - ok, but file would not open? Set system restore
back to original. Still, Windows Defender quarantine restore will not
work.
Really would like to have file back.
Searched the net, could not find any help; Hope someone here can.

 

[Ǝиçεl]

Hi Blue,


Terrific--glad to hear it. It helps if you mark your initial question as
answered--that will enable otheÑs searching for an answer to find a correct
one more quickly.

Have a great weekend (enjoy the music



(¯`·._.·Eиgel·._.·´¯)
-=-

Hello Bill and Ǝиçεl,
First of all thank you so much for your help. I was able to restore my
files. (yea!) I'm sorry it took me so long to post this final reply. I take a
lot of time reasearching things before I try them because I want to do it
right the first time. (What that really means is that I don't want to screw
up; Which happens.) I wish I had done that with WD. I was going to do what
you sugested previously (downloading some utilities ), but I kept thinking
why can't I just restore them in WD? Why??? To make a long story short the
reason WD wouldn't restore the files was because the path was gone. (It
removed the folder the files were in also.) So I figured all I had to do was
make the computer believe that the file was still there. I created a file
with the exact same path and violia, WD restored my files to it. You both
were right about the p2p link. I guess some remenants of the old kazaa file
was still around and I guess WD doesn't like Kazaa. I'm really appreciative
of your help though.
I just noticed I spelled Windows wrong in the subject line. Can that be
fixed? (to help someone find this post?)
Best of luck,
Blue
--
Blue 2009

Sorry Blue, I don't have good news for you.

All the links from 2005 and 06 are broke.

I copy & paste (my specialty) ;-) this one from 2007

Subject: Can not acces any of my music in Kazza 3/11/2007 12:06 PM PST
By: alostsoul In: microsoft.private.security.spyware.general

<http://www.microsoft.com/communitie...&p=1&tid=957e1a8d-98d4-4f0c-b5c3-76caf023f0c8>

Question

Well her goes I will try to explain. I was allowing the Windows Defender to
remove threats when I realized it was removeing my Kazza Lite app. which my
kids have allot of music on. When I veiw the History I see
SoftwareBundle:Win32/KaZaA and the action taken was removed but the status
says error encounted. When I look in the lower window of the history I see
all the files with the songs, but can not restore.
Help before my kids go ballistic, is there a way to restore what Windows
defender has removed.
I did a couple of restores of my PC but nothinf has worked my Kazzaa Lite is
totally gone along with the files with it.
--

Engel 3/11/2007 1:00 PM PST

Hello alostsoul

Stop what you are doing now. And D/L this 2 free applications, and try to
undelete any files, before is late.

http://www.officerecovery.com/freeundelete/

www.recuva.com

I don't use Kazaa, but I remember to be hard to undelete any files deleted
by WD.
http://www.microsoft.com/athome/security/spyware/software/about/releasenotes.mspx

Known issues

Windows Defender might prompt you to remove some peer-to-peer (P2P)
file-sharing programs. If you choose to remove such a program, Windows
Defender deletes all the contents of the Program Files folder associated with
the P2P program. Because some P2P programs store downloaded files in a
default folder under Program Files, this might remove all files you have
downloaded through the file-sharing program. For example, KaZaA stores .exe
and .dll files at C:\Program Files\Kazaa. Downloaded files are stored at
C:\Program Files\Kazaa\My Shared Folder. If you use Windows Defender to
remove KaZaA, all files and folders under C:\Program Files\Kazaa are removed.
If you have installed any P2P file-sharing programs, it is a good idea to
back up your downloaded files before you run Windows Defender.

Please let me know if you was lucky with the 2 programs, so I can recommend
the same solution to the next unlucky person.

I hope this post is helpful, but we would highly appreciate it if you could
rate the pºst, so we can keep the community informed.

Good luck

Еиçеl
---

Good luck
--

Bill Sanderson MVP 3/11/2007 2:08 PM PST

In addition to Engel's excellent recommendation, please check Windows
Defender's quarantine area to see whether the songs have been quarantined.
If they have, you can restore them from the quarantine. Tools, quarantined
items.
--
end
-=-


Maybe Bill knows how to open the restore points, and from there you have the
chance to get the files. Read this link

http://www.microsoft.com/communitie...9ff6&mid=ed2b2bf7-5719-4b6c-9f1a-5c2bf18a9ff6

Sorry, I'm out of ideas.

Good luck
-=-

Hi Ǝиçεl,
No freeware or p2p are running. Back in 2000 when I had dial-up, I had a
p2p called Kazaa but its been removed since then. Why do you ask, it must be
more than curiosity, is there a link to this mess? Well whatever, I would
just like it fixed.
Thanks for any help you can give.
Bill was there a fix for defender back when it ate those files?
--
Blue 2009


:

Hi Blue,

Just out of curiosity
are you running freeware programs, and P2P programs like Alnet, Grokster,
Imesh, LimeWire, Bearshare, Grokster, KaZaA, and WinMX, Emule, eDonkey, etc.
-=-



:

Actually wd has one folder called quarantine<then three folders(named
entries,resourses,resourse data)<resourse and resourse data have approx. 300
folders in each and those are numbered and lettered <and have 3 to 6 files in
each one. The file ext. seems to be just FILE or nothing? As you can see this
could be an ardous task. I tried a few first copying and then changing the
ext. and then trying out with windows media player but nothing worked. Why
won't the quarentine restore work?
--
Blue 2009


:

This is reminiscent of some issues with Defender early on where it ate vast
libraries of MP3 files which were stored in subdirectories of some app which
was removed as spyware, along with music at lower levels in the tree.

The quarantine is not too hard to find, as I recall, and files in it were
basically renamed as numbers.

So, if you can guess what kind of extension belongs on that file--from your
description, perhaps ZIP? you may be able to rescue it by finding the
quarantine and renaming the file and copying/moving it back to the desktop.

I should say that a not infrequent occurrence was that someone would see
that their music was being sucked down a black hole, yell "***** *****" and
hit the reset button, or something similar. This had the result of the
quarantine process being stopped dead in midstream, and the various indexes
and files not updated which would have allowed for proper restore function.

(and for more parenthetical info, MP3 files contain their titles in the file
itself, so with persistence, it was possible to not just recover the files,
but even rename them back to their original names if you were really
clever.)

So--where is the quarantine? Let me see if I can check that for you.

OK - (used XP Mode on Windows 7, uninstalled Microsoft Security Essentials,
installed WD, and here:

C:\documents and settings\all users\application data\microsoft\windows
defender\quarantine

is where I believe the quarantined files will be found. I retyped that by
hand, and I didn't know which of those folders is hidden, so just go to a
command prompt and type in CD documents and settings (enter) and work your
way down the chain til you get there.

I also don't recall if there are permissions issues--but I think not.

So--find files in that folder, and experiment with renaming them to see if
you can get back something usable..

Let us know whether this helps--thanks!


--


Hello Everyone, Installed Windows Defender for xp, [v.1.1593.0\
def.1.65.477.0] ran update, then scan, and it found 6 old files on my
computer (took a long time to finish scan - 1.5+ hr.). Quarantined all 6
files. After looking at history, found that one file contained a lot of
music
and other programs. Tried to restore it but it failed. Error code
0x80508014.
This file was on my desktop. Tried numerous times - failed. Tried to
system
restore to earlier date - ok, but file would not open? Set system restore
back to original. Still, Windows Defender quarantine restore will not
work.
Really would like to have file back.
Searched the net, could not find any help; Hope someone here can.