problem openning TCP/IP printer port in XP home...

[mrq35ster]

this is similar to a 2 years old question here

http://groups.google.com/group/micr...port+TCP/IP&rnum=5&hl=en#03c3d7cba5f11ab5Alan,

i have a similar problem. XP home with all latest patches. i have a
Lexmark E120n. i did what that user did. specifically,

Printers and faxes|File|Add Printer|Local Printer (automatically is
unchecked)|Cretae a new port as standard TCP/IP| then i enter the
printer address (192.168.1.102 in this case). as soon as i click Next
that window is gone, everything on the desktop is gone except for the
background, then the desktop returns few seconds later. i tried to
enter another non-existent IP address, but had similar result.

Lexmark software has an IP setup utility. i tried using it. it
searched finds the printer and the correct IP address, but when i say
Next it crashes.

i can ping the printer from the command line.

i installed this printer on 2 other (wireless) PCs on my home network
and had no problems.

 

[Alan Morris [MSFT]]

check for snmp or other dlls in the \windows directory
if they are there and a duplicate resides in \windows\system32 rename the
file in \windows, then log off log back on and run through port creation
again. The next step is to attach the NT Source debugger to explorer.exe
and find out which file is causing the explorer proccess to fail. If there
is a crash dump from the explorer you can attach ntsd.exe to the dump and
determine the failing binary.

ntsd -z whateverthedumpfilename.dmp

dll contents of \windows
E:\>dir %windir%\*.dll
Volume in drive E is system
Volume Serial Number is D8E4-FEEA

Directory of E:\WINDOWS

04/22/2004 11:35 AM 696,320 CDAINF~1.DLL
02/09/2006 03:50 AM 13,536 ISMIF32.dll
03/25/2005 05:00 AM 94,784 twain.dll
03/25/2005 05:00 AM 51,712 twain_32.dll
03/25/2005 05:00 AM 19,968 vmmreg32.dll
5 File(s) 876,320 bytes
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
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