Problem opening IE 6

G

Guest

When I try to open IE 6 I get a window saying "Internet Explorer has encountered a problem and must close"
Help! Does anyone know how to fix this? I tried to uninstall IE 6 and reinstall but I couldn't figure out how to uninstall it.
 
F

Frank Saunders, MS-MVP

Has it ever worked?
Windows version?
First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
G

Guest

-----Original Message-----
When I try to open IE 6 I get a window saying "Internet
Explorer has encountered a problem and must close"
Help! Does anyone know how to fix this? I tried to
uninstall IE 6 and reinstall but I couldn't figure out how
to uninstall it.
 
M

Mike Burgess

Neal,
The first step to resolve your problem:
How to Disable Third-Party Tool Bands and Browser Helper Objects
http://support.microsoft.com/?kbid=298931

If this allows IE to start, see:
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Don't forget to re-enable the BHO option (if used)
[more info]
http://support.microsoft.com/?kbid=831432 (XP)
http://support.microsoft.com/?kbid=276393
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-02-04]
Please post replies to this Newsgroup, email address is invalid
--

Neal O said:
When I try to open IE 6 I get a window saying "Internet Explorer has
encountered a problem and must close"
Help! Does anyone know how to fix this? I tried to uninstall IE 6 and
reinstall but I couldn't figure out how to uninstall it.
 

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