Problem installing SP2

[Phillip Shulman]

I am trying to install SP2 on a desktop and keep getting the following
error:

Service Pack 2 setup could not back up registry value
HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Security\EventMessageFile\.
5: Access is denied

One suggestion I found was to create a new administrator account and install
the SP from there, but the error message still appeared.

Any suggestions as to why this is happening?

 

[E.P. Kida]

I don't have a reason for the issue you described but I do know of a
situation that I think everyone needs to be aware...

A friend of mine wanted to update to SP2 with his system and kept getting
that famed "Blue Screen of DEATH"

It seemed that he needed to update his BIOS on his mother board in order for
SP@ to take.

Just a thought.


--
Edmond "The Lurch" Kida
Part Time Defender of the Universe
"There Are No Stupid Questions....
...just un-informed people attempting to
make informed decisions"

 

[Jim]

I don't have a reason for the issue you described but I do know of a
situation that I think everyone needs to be aware...

A friend of mine wanted to update to SP2 with his system and kept getting
that famed "Blue Screen of DEATH"

It seemed that he needed to update his BIOS on his mother board in order
for SP@ to take.

Which is one thing that he should have known to do before he ever installed
SP2.
Jim

 

[TaurArian [MVP]]

Cannot install Service Pack 2
http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

You receive an "Access is denied" error message when you try to install Windows XP
Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;EN-US;873148

 

[Ramesh, MS-MVP]

Phillip,

Additional help:

You receive an "Access is denied" error message when you try to install
Windows XP Service Pack 2:
http://support.microsoft.com/?kbid=873148

"Access Denied" error when trying to install SP2
http://forum.aumha.org/viewtopic.php?t=8125


--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

 

[Phillip Shulman]

Thanks for all the help and suggestions. I am sure one of these suggestions
will work when I give it a try again on Monday.