PROBLEM - IE windows won't open and cannot use Windows Update

[Ken Norris]

Good day to you all.

Got a couple of odd problems on my computer. I cannot download the Windows
Updates - it stops at the Preparing to download window after clicking the
INSTALL NOW button. I've tried all the suggestion in other MS forums such
as re-registering the four OCX and DLL files, re-installed MDAC and running
the CWSHREDDER tool. I've even tried re-installing Internet Explorer and
resetting all IE settings back to default - nothing fixing problem. Done a
disk clearout of file in any temporary folders and also used System Mechanic
to see if anything lurking in Reg that shouldn't be theree but all seems
fine.

Issue coincide with inability to open additional IE windows (hence why I did
this from OE and not IE!). Can load single pages in fine but if you click
on a link that opens up something in another window, you just get a blank
white box open up. On the taskbar, the IE logo appears on the new window
but no headings or anything else.

Am running WinXP Home SP1al. PC is an AMD Duron 800 with 256mb RAM and just
basic onboard bits and bobs on mobo.

Suggestions anyone?


Ken

 

[Ashokan Achari [MSFT]]

Hi,

For automatic updates:
1. Start->Run
2. Select Settings->Control Panel or Select Control Panel
3. Select System
4. On the System properties, select "Automatic updates"
5. Sehedule the update to be Automatic and set the day and time.
6. Wait for the updates to happen


Please follow or check out the methods (for IE problems) listed and see if
it works.

Method 1:
=========
1. Click Start->Run
2. Type ""C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome"
3. Now see if IE closes after sometimes; if it does not close, then change
the home page to Blank.
4. Click on Tools menu then select Internet Options
5. On the General tab, click on the button Delete Files. Also select the
checkbox "Delete All Offline Content", before you click on the Ok button
6. Also clear the Clear History to clear History.

Method 2:
=========
1. Click Start, point to Settings, and then click Control Panel. or
Click Start, and then click Control Panel
2. Double-click Internet Options.
3. Click the Advanced tab.
4. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
5. Restart Internet Explorer.

Method 3:
=========
Try reinstalling from the INF files by:

1. Click Start -> Run
2. Type the following command
3. "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\inf\ie.inf" (without the quotes)
4. When prompted for the CD, Insert the windows XP cd

This fixes most problems. If not, see below the KB Article:

Reinstall or Repair Internet Explorer and Outlook Express in Windows XP:
http://support.microsoft.com/?kbid=318378

For "Open in new window not opening"
================================

Method 1:
=========
First, disable all pop-up killers if you have installed any. If this does
not help, see:
http://support.microsoft.com/default.aspx?kbid=281679

Article describes as follows:
For Windows XP: Login as Administrator or an account with Admin Privileges

1. Click [Start] [Run] type: (Press Enter after each command)
Regsvr32 /i urlmon
Regsvr32 /i shdocvw
Regsvr32 /i mshtml
Regsvr32 oleaut32
Regsvr32 actxprxy
Regsvr32 /i Shell32 [For WinXP only. DLL is not registerable in 9x]
2. Restart Windows
3. Open IE [Tools] [Internet Options] [Programs] [Reset Web Settings]

NOTE: Many users have reported that extracting a new copy of Oleaut32.dll
file solves this problem.

Method 2:
========
Yahoo Companion can, for some people, stop Ctrl N and 'open in new window'
from working. Uninstall to test.

Method 3: (for URL:Hypertext Transfer Protocols)
=========
1. Close all Programs
2. Open My Computer
3. Click on the menu "Tools", then select "Folder Options"
4. In the Folder Options dialog box, select the tab "File Types"
5. Scroll down to "URL:Hypertext Transfer Protocol" as "File Types"
6. Highlight and click on edit, then edit again OR Highlight and click
"Advanced" (Fox XP systems)
7. In the "Edit File Type" dialog box, highlight "open" under the heading
"Actions"
8. Click on the "Edit ..." button
9. Make sure the program used to perform the operation is listed as
follows:
"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
10. Check to make sure that the path to "iexplore.exe" is correct for your
machine, and make sure you include all quote marks and spaces.
11. Make sure of the following:
a. "Use DDE" checkbox is selected
b. Application is "IExplore"
c. Topic is " WWW_OpenURL "
12. Click OK , OK then Close

Method 4 : (Continued.... for URL:Gopher Protocol)
==========
1. Close all Programs
2. Open My Computer
3. Click on the menu "Tools", then select "Folder Options"
4. In the Folder Options dialog box, select the tab "File Types"
5. Scroll down to "URL:Gopher Protocol" as "File Types"
6. Highlight and click on edit, then edit again OR Highlight and click
"Advanced" (Fox XP systems)
7. In the "Edit File Type" dialog box, highlight "open" under the heading
"Actions"
8. Click on the "Edit ..." button
9. Make sure the program used to perform the operation is listed as
follows:
"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
10. Check to make sure that the path to "iexplore.exe" is correct for your
machine, and make sure you include all quote marks and spaces.
11. Make sure of the following:
a. "Use DDE" checkbox is selected
b. Application is "IExplore"
c. Topic is " WWW_OpenURL "
12. Click OK , OK then Close

Make sure if you are follwing Method 2, you check out the "URL:Hypertext
Transfer Protocol" and "URL:Gopher Protocol" Files types

If still the problem occurs, please post/reply this this thread for further
troubleshooting.

Hope this helps ......


Ashok (Ashokan Achari)

The Posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Thanks

Method 1 in the second section solves both problems. Everything now nice and up-to-date (well, as of last night anyway, no doubt something new will emerge within days!)

Thanks for this
Ken