Hal Hostetler said:If your broadband service is DSL over your telephone line, sending a fax can
be done two
ways:
1. You obtain a DSL line filter suitable for connecting a standard voice
telephone to the DSL line, then connect an analog fax modem to the line
through the line filter. Your DSL provider has these filters, so does your
local Radio Shack store:
http://www.radioshack.com/category....4_004_002_000&Page=1&find=dsl filter(keyword)
2. You hire an Internet E-faxing service:
http://www.slipstick.com/addins/services/fax.htm#internetfax
Personal Fax Services - Internet Fax
http://www.savetz.com/fax/
FAQ: How can I send a fax from the Internet?
Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
Carey Frisch said:Unlike most dial-up modems, a DSL modem is not capable
of connecting to fax machines, so you cannot send or receive faxes
directly.
In order to send and receives faxes, you'll need a conventional fax modem
with a live telephone line attached. You cannot use broadband unless you
use a web-base fax service, such as eFax:
http://www2.efax.com/en/efax/twa/page/homePage?rqcp=1
Or consider purchasing a regular fax machine and connect it to your phone
line.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
-------------------------------------------------------------------------------------------
:
| I have read numerous posts regarding my problem which is I cannot send a fax
| because of being on DSL. I have the following:
|
| Phone connected to dsl filter which connects to splitter which connects to
| wall phone jack. Computer connects to DSL modem which connects to splitter
| which connects to wall phone jack.
|
| It has been suggested to me (I am not very knowledgeable regarding
| computers) to "plug phone into the other jack in the back of the computer
| that has a picture of a phone next to it then the line from the wall could go
| into the line jack on the back of the computer."
|
| They failed to mention what would happen, if anything, with the filter, DSL
| modem, etc connections.
|
| I notice your suggestion in this post about the filter - would that be the
| same filter I already have with the DSL? And, do you agree with the above
| suggested re-routing of the cables, etc?
|
| Thanks for your patience and help with this computer illiterate female (who
| is otherwise intelligent and beautiful).
|
| "Hal Hostetler [MVP-S/U]" wrote:
|
| > If your broadband service is DSL over your telephone line, sending a fax can
| > be done two
| > ways:
| >
| > 1. You obtain a DSL line filter suitable for connecting a standard voice
| > telephone to the DSL line, then connect an analog fax modem to the line
| > through the line filter. Your DSL provider has these filters, so does your
| > local Radio Shack store:
| >
| >
http://www.radioshack.com/category....4_004_002_000&Page=1&find=dsl filter(keyword)
| >
| > 2. You hire an Internet E-faxing service:
| >
| > http://www.slipstick.com/addins/services/fax.htm#internetfax
| > Personal Fax Services - Internet Fax
| > http://www.savetz.com/fax/
| > FAQ: How can I send a fax from the Internet?
| >
| > Hal
| > --
| > Hal Hostetler, CPBE -- (e-mail address removed)
| > Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
| > http://www.kvoa.com -- "When News breaks, we fix it!"
| > KVOA Television, Tucson, AZ. NBC Channel 4
| > Still Cadillacin' - www.badnewsbluesband.com
| >
| > | > > When I try to send a fax I get a message that the phone is busy. Does
| > > this
| > > mean that I need to disconnect from SBC DSL in order to send a fax? I
| > > can't
| > > figure out how to do so without turning off my computer. Any help will be
| > > greatly appreciated. Thanks.
| >
| >
| >
Thank you for your response, however as I have stated I am not a very good
computer person and will need direct and specific answers to my questions
which I will repeat here:
1) Is the filter MVP Hal Hostetler mentioned in his reply below the same as
the filter I already have with my DSL service that is already plugged in with
my phone line?
2) Is the re-routing of the cable and phone line hook-ups, suggested to me
as outlined below, a solution to the problem? If so, what about the filter,
DSL modem box, etc?
3) New question: You say I will need a conventional fax modem with a live
telephone line attached. Isn't there such a fax modem already installed in
my system since the fax program is there? And the live telephone line I have
since I have phone service. Perhaps the re-routing of the cables/phone lines
as mentioned is a possibility. If so, I need step by step instructions to do
that.
Carey Frisch said:Unlike most dial-up modems, a DSL modem is not capable
of connecting to fax machines, so you cannot send or receive faxes
directly.
In order to send and receives faxes, you'll need a conventional fax modem
with a live telephone line attached. You cannot use broadband unless you
use a web-base fax service, such as eFax:
http://www2.efax.com/en/efax/twa/page/homePage?rqcp=1
Or consider purchasing a regular fax machine and connect it to your phone
line.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
-------------------------------------------------------------------------------------------
:
| I have read numerous posts regarding my problem which is I cannot send a fax
| because of being on DSL. I have the following:
|
| Phone connected to dsl filter which connects to splitter which connects to
| wall phone jack. Computer connects to DSL modem which connects to splitter
| which connects to wall phone jack.
|
| It has been suggested to me (I am not very knowledgeable regarding
| computers) to "plug phone into the other jack in the back of the computer
| that has a picture of a phone next to it then the line from the wall could go
| into the line jack on the back of the computer."
|
| They failed to mention what would happen, if anything, with the filter, DSL
| modem, etc connections.
|
| I notice your suggestion in this post about the filter - would that be the
| same filter I already have with the DSL? And, do you agree with the above
| suggested re-routing of the cables, etc?
|
| Thanks for your patience and help with this computer illiterate female (who
| is otherwise intelligent and beautiful).
|
| "Hal Hostetler [MVP-S/U]" wrote:
|
| > If your broadband service is DSL over your telephone line, sending a fax can
| > be done two
| > ways:
| >
| > 1. You obtain a DSL line filter suitable for connecting a standard voice
| > telephone to the DSL line, then connect an analog fax modem to the line
| > through the line filter. Your DSL provider has these filters, so does your
| > local Radio Shack store:
| >
| >
http://www.radioshack.com/category....4_004_002_000&Page=1&find=dsl filter(keyword)
| >
| > 2. You hire an Internet E-faxing service:
| >
| > http://www.slipstick.com/addins/services/fax.htm#internetfax
| > Personal Fax Services - Internet Fax
| > http://www.savetz.com/fax/
| > FAQ: How can I send a fax from the Internet?
| >
| > Hal
| > --
| > Hal Hostetler, CPBE -- (e-mail address removed)
| > Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
| > http://www.kvoa.com -- "When News breaks, we fix it!"
| > KVOA Television, Tucson, AZ. NBC Channel 4
| > Still Cadillacin' - www.badnewsbluesband.com
| >
| > | > > When I try to send a fax I get a message that the phone is busy. Does
| > > this
| > > mean that I need to disconnect from SBC DSL in order to send a fax? I
| > > can't
| > > figure out how to do so without turning off my computer. Any help will be
| > > greatly appreciated. Thanks.
| >
| >
| >
Lem said:Yes, the filter MVP Hal Hostetler mentioned in his reply below is the same as the filter you already have with my DSL service. And yes, the
re-routing you describe should solve your problem -- if you have a fax modem.
Here's the situation. You have one telephone line (the wall jack). You can use this line for several purposes: (1) making plain old
telephone calls; (2) sending and receiving faxes; (3) connecting your computer to the Internet via "dial-up service;" and (4) connecting your
computer to the Internet via DSL. Although there are ways to do more than one of these things at the same time, let's take them one at a time
to start.
The first question really is your question (3) -- do you have a fax modem? The simplest way to determine this is to look at the documentation
that came with your computer. If you don't have the paper work, there are ways to determine if you have a fax modem, but let's assume that you
do. Based on your first post, "When I try to send a fax I get a message that the phone is busy," it sounds like you do.
Take a look at the back of your computer. Are there any phone jacks there (they will look like your wall jack)? You may have one or two jacks
(or none). See http://support.gateway.com/s/PC/7310Series/1008379rvr13.shtml for an example of what you're looking for. Note that you may
have an "Ethernet" or network jack (right now, that may be connected to your DSL modem). An Ethernet jack looks like a phone jack but it's
slightly wider. Use the plug that now plugs into the wall jack to compare -- the plug from the wall jack will fit snugly into a phone jack,
but it's smaller than an Ethernet jack.
If you don't have any phone jacks, you don't have a modem, and you'll either have to buy a fax modem or a stand alone fax machine before you
can send faxes. If you have one or two jacks, you have a modem, and we're assuming that it's a fax modem (not all modems are fax modems). If
you have one jack, things are simple. If you have two, you need to figure out which is which. The jacks are usually labelled, either with
pictures or (as in the example above) words. You want the jack that says "line" or "telco" or has a picture that looks like a phone jack. You
do NOT want (yet) the jack that says "phone" or has a picture of a telephone.
Now, disconnect the wire that goes from the splitter to the wall jack (this will disconnect your DSL Internet connection, but ignore that for
now). Connect the end of the wire that used to go into the splitter to the "line" or "telco" phone jack on the back of your computer. (If
there's only one phone jack, that's the one you use). Your computer modem is now connected to the phone company. If you want to double check,
and assuming that your computer has two phone jacks, disconnect the line that goes from your phone to the DSL filter, and connect it to the
second jack on the back of your computer (the one that says "phone" or has a picture of a phone). Pick up the receiver and you should hear a
dial tone. If not, you have a problem with the wall jack, the wires, or the modem, and this post is long enough already to attempt to deal
with that.
Hang up the phone, and send a test fax. If it works, great. If not, the problem is with your fax setup (or perhaps you don't have a fax modem
after all).
Assuming that you were able to send the test fax, let's put things back together.
Connect the splitter to the wall jack. Leaving the phone connected to the "phone" jack on your computer, get another wire, with a plug on each
end. Plug one end into the "line" or "telco" jack on your computer and the other end into the DSL filter (where the phone used to be
connected).
Your connections should look like this:
Computer "line" jack--------------DSL Filter------------------Splitter-----------Wall
|
Computer "phone" jack------Telephone |
|
Computer Ethernet or USB jack ------DSL modem---------------|
Let us know how it goes.
Thank you for your response, however as I have stated I am not a very good
computer person and will need direct and specific answers to my questions
which I will repeat here:
1) Is the filter MVP Hal Hostetler mentioned in his reply below the same as
the filter I already have with my DSL service that is already plugged in with
my phone line?
2) Is the re-routing of the cable and phone line hook-ups, suggested to me
as outlined below, a solution to the problem? If so, what about the filter,
DSL modem box, etc?
3) New question: You say I will need a conventional fax modem with a live
telephone line attached. Isn't there such a fax modem already installed in
my system since the fax program is there? And the live telephone line I have
since I have phone service. Perhaps the re-routing of the cables/phone lines
as mentioned is a possibility. If so, I need step by step instructions to do
that.
Carey Frisch said:Unlike most dial-up modems, a DSL modem is not capable
of connecting to fax machines, so you cannot send or receive faxes
directly.
In order to send and receives faxes, you'll need a conventional fax modem
with a live telephone line attached. You cannot use broadband unless you
use a web-base fax service, such as eFax:
http://www2.efax.com/en/efax/twa/page/homePage?rqcp=1
Or consider purchasing a regular fax machine and connect it to your phone
line.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
-------------------------------------------------------------------------------------------
:
| I have read numerous posts regarding my problem which is I cannot send a fax
| because of being on DSL. I have the following:
|
| Phone connected to dsl filter which connects to splitter which connects to
| wall phone jack. Computer connects to DSL modem which connects to splitter
| which connects to wall phone jack.
|
| It has been suggested to me (I am not very knowledgeable regarding
| computers) to "plug phone into the other jack in the back of the computer
| that has a picture of a phone next to it then the line from the wall could go
| into the line jack on the back of the computer."
|
| They failed to mention what would happen, if anything, with the filter, DSL
| modem, etc connections.
|
| I notice your suggestion in this post about the filter - would that be the
| same filter I already have with the DSL? And, do you agree with the above
| suggested re-routing of the cables, etc?
|
| Thanks for your patience and help with this computer illiterate female (who
| is otherwise intelligent and beautiful).
|
| "Hal Hostetler [MVP-S/U]" wrote:
|
| > If your broadband service is DSL over your telephone line, sending a fax can
| > be done two
| > ways:
| >
| > 1. You obtain a DSL line filter suitable for connecting a standard voice
| > telephone to the DSL line, then connect an analog fax modem to the line
| > through the line filter. Your DSL provider has these filters, so does your
| > local Radio Shack store:
| >
| >
http://www.radioshack.com/category....4_004_002_000&Page=1&find=dsl filter(keyword)
| >
| > 2. You hire an Internet E-faxing service:
| >
| > http://www.slipstick.com/addins/services/fax.htm#internetfax
| > Personal Fax Services - Internet Fax
| > http://www.savetz.com/fax/
| > FAQ: How can I send a fax from the Internet?
| >
| > Hal
| > --
| > Hal Hostetler, CPBE -- (e-mail address removed)
| > Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
| > http://www.kvoa.com -- "When News breaks, we fix it!"
| > KVOA Television, Tucson, AZ. NBC Channel 4
| > Still Cadillacin' - www.badnewsbluesband.com
| >
| > | > > When I try to send a fax I get a message that the phone is busy. Does
| > > this
| > > mean that I need to disconnect from SBC DSL in order to send a fax? I
| > > can't
| > > figure out how to do so without turning off my computer. Any help will be
| > > greatly appreciated. Thanks.
| >
| >
| >
Thank you Lem for your reply. I didn't know that there was a problem with
too long of a post response. Even if it was too long, it was very helpful to
me.
BUT, now my computer is working very, very, very slow on the internet and I
get kicked off, too. Your assistance with this resulting problem will be
appreciated.
Lem said:Yes, the filter MVP Hal Hostetler mentioned in his reply below is the same as the filter you already have with my DSL service. And yes, the
re-routing you describe should solve your problem -- if you have a fax modem.
Here's the situation. You have one telephone line (the wall jack). You can use this line for several purposes: (1) making plain old
telephone calls; (2) sending and receiving faxes; (3) connecting your computer to the Internet via "dial-up service;" and (4) connecting your
computer to the Internet via DSL. Although there are ways to do more than one of these things at the same time, let's take them one at a time
to start.
The first question really is your question (3) -- do you have a fax modem? The simplest way to determine this is to look at the documentation
that came with your computer. If you don't have the paper work, there are ways to determine if you have a fax modem, but let's assume that you
do. Based on your first post, "When I try to send a fax I get a message that the phone is busy," it sounds like you do.
Take a look at the back of your computer. Are there any phone jacks there (they will look like your wall jack)? You may have one or two jacks
(or none). See http://support.gateway.com/s/PC/7310Series/1008379rvr13.shtml for an example of what you're looking for. Note that you may
have an "Ethernet" or network jack (right now, that may be connected to your DSL modem). An Ethernet jack looks like a phone jack but it's
slightly wider. Use the plug that now plugs into the wall jack to compare -- the plug from the wall jack will fit snugly into a phone jack,
but it's smaller than an Ethernet jack.
If you don't have any phone jacks, you don't have a modem, and you'll either have to buy a fax modem or a stand alone fax machine before you
can send faxes. If you have one or two jacks, you have a modem, and we're assuming that it's a fax modem (not all modems are fax modems). If
you have one jack, things are simple. If you have two, you need to figure out which is which. The jacks are usually labelled, either with
pictures or (as in the example above) words. You want the jack that says "line" or "telco" or has a picture that looks like a phone jack. You
do NOT want (yet) the jack that says "phone" or has a picture of a telephone.
Now, disconnect the wire that goes from the splitter to the wall jack (this will disconnect your DSL Internet connection, but ignore that for
now). Connect the end of the wire that used to go into the splitter to the "line" or "telco" phone jack on the back of your computer. (If
there's only one phone jack, that's the one you use). Your computer modem is now connected to the phone company. If you want to double check,
and assuming that your computer has two phone jacks, disconnect the line that goes from your phone to the DSL filter, and connect it to the
second jack on the back of your computer (the one that says "phone" or has a picture of a phone). Pick up the receiver and you should hear a
dial tone. If not, you have a problem with the wall jack, the wires, or the modem, and this post is long enough already to attempt to deal
with that.
Hang up the phone, and send a test fax. If it works, great. If not, the problem is with your fax setup (or perhaps you don't have a fax modem
after all).
Assuming that you were able to send the test fax, let's put things back together.
Connect the splitter to the wall jack. Leaving the phone connected to the "phone" jack on your computer, get another wire, with a plug on each
end. Plug one end into the "line" or "telco" jack on your computer and the other end into the DSL filter (where the phone used to be
connected).
Your connections should look like this:
Computer "line" jack--------------DSL Filter------------------Splitter-----------Wall
|
Computer "phone" jack------Telephone |
|
Computer Ethernet or USB jack ------DSL modem---------------|
Let us know how it goes.
Thank you for your response, however as I have stated I am not a very good
computer person and will need direct and specific answers to my questions
which I will repeat here:
1) Is the filter MVP Hal Hostetler mentioned in his reply below the same as
the filter I already have with my DSL service that is already plugged in with
my phone line?
2) Is the re-routing of the cable and phone line hook-ups, suggested to me
as outlined below, a solution to the problem? If so, what about the filter,
DSL modem box, etc?
3) New question: You say I will need a conventional fax modem with a live
telephone line attached. Isn't there such a fax modem already installed in
my system since the fax program is there? And the live telephone line I have
since I have phone service. Perhaps the re-routing of the cables/phone lines
as mentioned is a possibility. If so, I need step by step instructions to do
that.
:
Unlike most dial-up modems, a DSL modem is not capable
of connecting to fax machines, so you cannot send or receive faxes
directly.
In order to send and receives faxes, you'll need a conventional fax modem
with a live telephone line attached. You cannot use broadband unless you
use a web-base fax service, such as eFax:
http://www2.efax.com/en/efax/twa/page/homePage?rqcp=1
Or consider purchasing a regular fax machine and connect it to your phone
line.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
-------------------------------------------------------------------------------------------
:
| I have read numerous posts regarding my problem which is I cannot send a fax
| because of being on DSL. I have the following:
|
| Phone connected to dsl filter which connects to splitter which connects to
| wall phone jack. Computer connects to DSL modem which connects to splitter
| which connects to wall phone jack.
|
| It has been suggested to me (I am not very knowledgeable regarding
| computers) to "plug phone into the other jack in the back of the computer
| that has a picture of a phone next to it then the line from the wall could go
| into the line jack on the back of the computer."
|
| They failed to mention what would happen, if anything, with the filter, DSL
| modem, etc connections.
|
| I notice your suggestion in this post about the filter - would that be the
| same filter I already have with the DSL? And, do you agree with the above
| suggested re-routing of the cables, etc?
|
| Thanks for your patience and help with this computer illiterate female (who
| is otherwise intelligent and beautiful).
|
| "Hal Hostetler [MVP-S/U]" wrote:
|
| > If your broadband service is DSL over your telephone line, sending a fax can
| > be done two
| > ways:
| >
| > 1. You obtain a DSL line filter suitable for connecting a standard voice
| > telephone to the DSL line, then connect an analog fax modem to the line
| > through the line filter. Your DSL provider has these filters, so does your
| > local Radio Shack store:
| >
| >
http://www.radioshack.com/category....4_004_002_000&Page=1&find=dsl filter(keyword)
| >
| > 2. You hire an Internet E-faxing service:
| >
| > http://www.slipstick.com/addins/services/fax.htm#internetfax
| > Personal Fax Services - Internet Fax
| > http://www.savetz.com/fax/
| > FAQ: How can I send a fax from the Internet?
| >
| > Hal
| > --
| > Hal Hostetler, CPBE -- (e-mail address removed)
| > Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
| > http://www.kvoa.com -- "When News breaks, we fix it!"
| > KVOA Television, Tucson, AZ. NBC Channel 4
| > Still Cadillacin' - www.badnewsbluesband.com
| >
| > | > > When I try to send a fax I get a message that the phone is busy. Does
| > > this
| > > mean that I need to disconnect from SBC DSL in order to send a fax? I
| > > can't
| > > figure out how to do so without turning off my computer. Any help will be
| > > greatly appreciated. Thanks.
| >
| >
| >
BARB said:Thank you Lem for your reply. I didn't know that there was a problem with
too long of a post response. Even if it was too long, it was very helpful to
me.
BUT, now my computer is working very, very, very slow on the internet and I
get kicked off, too. Your assistance with this resulting problem will be
appreciated.
Lem said:Yes, the filter MVP Hal Hostetler mentioned in his reply below is the same as the filter you already have with my DSL service. And yes, the
re-routing you describe should solve your problem -- if you have a fax modem.
Here's the situation. You have one telephone line (the wall jack). You can use this line for several purposes: (1) making plain old
telephone calls; (2) sending and receiving faxes; (3) connecting your computer to the Internet via "dial-up service;" and (4) connecting your
computer to the Internet via DSL. Although there are ways to do more than one of these things at the same time, let's take them one at a time
to start.
The first question really is your question (3) -- do you have a fax modem? The simplest way to determine this is to look at the documentation
that came with your computer. If you don't have the paper work, there are ways to determine if you have a fax modem, but let's assume that you
do. Based on your first post, "When I try to send a fax I get a message that the phone is busy," it sounds like you do.
Take a look at the back of your computer. Are there any phone jacks there (they will look like your wall jack)? You may have one or two jacks
(or none). See http://support.gateway.com/s/PC/7310Series/1008379rvr13.shtml for an example of what you're looking for. Note that you may
have an "Ethernet" or network jack (right now, that may be connected to your DSL modem). An Ethernet jack looks like a phone jack but it's
slightly wider. Use the plug that now plugs into the wall jack to compare -- the plug from the wall jack will fit snugly into a phone jack,
but it's smaller than an Ethernet jack.
If you don't have any phone jacks, you don't have a modem, and you'll either have to buy a fax modem or a stand alone fax machine before you
can send faxes. If you have one or two jacks, you have a modem, and we're assuming that it's a fax modem (not all modems are fax modems). If
you have one jack, things are simple. If you have two, you need to figure out which is which. The jacks are usually labelled, either with
pictures or (as in the example above) words. You want the jack that says "line" or "telco" or has a picture that looks like a phone jack. You
do NOT want (yet) the jack that says "phone" or has a picture of a telephone.
Now, disconnect the wire that goes from the splitter to the wall jack (this will disconnect your DSL Internet connection, but ignore that for
now). Connect the end of the wire that used to go into the splitter to the "line" or "telco" phone jack on the back of your computer. (If
there's only one phone jack, that's the one you use). Your computer modem is now connected to the phone company. If you want to double check,
and assuming that your computer has two phone jacks, disconnect the line that goes from your phone to the DSL filter, and connect it to the
second jack on the back of your computer (the one that says "phone" or has a picture of a phone). Pick up the receiver and you should hear a
dial tone. If not, you have a problem with the wall jack, the wires, or the modem, and this post is long enough already to attempt to deal
with that.
Hang up the phone, and send a test fax. If it works, great. If not, the problem is with your fax setup (or perhaps you don't have a fax modem
after all).
Assuming that you were able to send the test fax, let's put things back together.
Connect the splitter to the wall jack. Leaving the phone connected to the "phone" jack on your computer, get another wire, with a plug on each
end. Plug one end into the "line" or "telco" jack on your computer and the other end into the DSL filter (where the phone used to be
connected).
Your connections should look like this:
Computer "line" jack--------------DSL Filter------------------Splitter-----------Wall
|
Computer "phone" jack------Telephone |
|
Computer Ethernet or USB jack ------DSL modem---------------|
Let us know how it goes.
Thank you for your response, however as I have stated I am not a very good
computer person and will need direct and specific answers to my questions
which I will repeat here:
1) Is the filter MVP Hal Hostetler mentioned in his reply below the same as
the filter I already have with my DSL service that is already plugged in with
my phone line?
2) Is the re-routing of the cable and phone line hook-ups, suggested to me
as outlined below, a solution to the problem? If so, what about the filter,
DSL modem box, etc?
3) New question: You say I will need a conventional fax modem with a live
telephone line attached. Isn't there such a fax modem already installed in
my system since the fax program is there? And the live telephone line I have
since I have phone service. Perhaps the re-routing of the cables/phone lines
as mentioned is a possibility. If so, I need step by step instructions to do
that.
:
Unlike most dial-up modems, a DSL modem is not capable
of connecting to fax machines, so you cannot send or receive faxes
directly.
In order to send and receives faxes, you'll need a conventional fax modem
with a live telephone line attached. You cannot use broadband unless you
use a web-base fax service, such as eFax:
http://www2.efax.com/en/efax/twa/page/homePage?rqcp=1
Or consider purchasing a regular fax machine and connect it to your phone
line.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
-------------------------------------------------------------------------------------------
:
| I have read numerous posts regarding my problem which is I cannot send a fax
| because of being on DSL. I have the following:
|
| Phone connected to dsl filter which connects to splitter which connects to
| wall phone jack. Computer connects to DSL modem which connects to splitter
| which connects to wall phone jack.
|
| It has been suggested to me (I am not very knowledgeable regarding
| computers) to "plug phone into the other jack in the back of the computer
| that has a picture of a phone next to it then the line from the wall could go
| into the line jack on the back of the computer."
|
| They failed to mention what would happen, if anything, with the filter, DSL
| modem, etc connections.
|
| I notice your suggestion in this post about the filter - would that be the
| same filter I already have with the DSL? And, do you agree with the above
| suggested re-routing of the cables, etc?
|
| Thanks for your patience and help with this computer illiterate female (who
| is otherwise intelligent and beautiful).
|
| "Hal Hostetler [MVP-S/U]" wrote:
|
| > If your broadband service is DSL over your telephone line, sending a fax can
| > be done two
| > ways:
| >
| > 1. You obtain a DSL line filter suitable for connecting a standard voice
| > telephone to the DSL line, then connect an analog fax modem to the line
| > through the line filter. Your DSL provider has these filters, so does your
| > local Radio Shack store:
| >
| >
http://www.radioshack.com/category....4_004_002_000&Page=1&find=dsl filter(keyword)
| >
| > 2. You hire an Internet E-faxing service:
| >
| > http://www.slipstick.com/addins/services/fax.htm#internetfax
| > Personal Fax Services - Internet Fax
| > http://www.savetz.com/fax/
| > FAQ: How can I send a fax from the Internet?
| >
| > Hal
| > --
| > Hal Hostetler, CPBE -- (e-mail address removed)
| > Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
| > http://www.kvoa.com -- "When News breaks, we fix it!"
| > KVOA Television, Tucson, AZ. NBC Channel 4
| > Still Cadillacin' - www.badnewsbluesband.com
| >
| > | > > When I try to send a fax I get a message that the phone is busy. Does
| > > this
| > > mean that I need to disconnect from SBC DSL in order to send a fax? I
| > > can't
| > > figure out how to do so without turning off my computer. Any help will be
| > > greatly appreciated. Thanks.
| >
| >
| >
http://support.gateway.com/s/PC/7310Series/1008379rvr13.shtml for an examplehollycan said:Other thing you can do is plug in your mobile phone by USB and use its modem.
-------------------------------------------------------------------------- -----------------have an "Ethernet" or network jack (right now, that may be connected to your DSL modem). An Ethernet jack looks like a phone jack but it's
slightly wider. Use the plug that now plugs into the wall jack to compare -- the plug from the wall jack will fit snugly into a phone jack,
but it's smaller than an Ethernet jack.
If you don't have any phone jacks, you don't have a modem, and you'll either have to buy a fax modem or a stand alone fax machine before you
can send faxes. If you have one or two jacks, you have a modem, and we're assuming that it's a fax modem (not all modems are fax modems). If
you have one jack, things are simple. If you have two, you need to figure out which is which. The jacks are usually labelled, either with
pictures or (as in the example above) words. You want the jack that says "line" or "telco" or has a picture that looks like a phone jack. You
do NOT want (yet) the jack that says "phone" or has a picture of a telephone.
Now, disconnect the wire that goes from the splitter to the wall jack (this will disconnect your DSL Internet connection, but ignore that for
now). Connect the end of the wire that used to go into the splitter to the "line" or "telco" phone jack on the back of your computer. (If
there's only one phone jack, that's the one you use). Your computer modem is now connected to the phone company. If you want to double check,
and assuming that your computer has two phone jacks, disconnect the line that goes from your phone to the DSL filter, and connect it to the
second jack on the back of your computer (the one that says "phone" or has a picture of a phone). Pick up the receiver and you should hear a
dial tone. If not, you have a problem with the wall jack, the wires, or the modem, and this post is long enough already to attempt to deal
with that.
Hang up the phone, and send a test fax. If it works, great. If not, the problem is with your fax setup (or perhaps you don't have a fax modem
after all).
Assuming that you were able to send the test fax, let's put things back together.
Connect the splitter to the wall jack. Leaving the phone connected to the "phone" jack on your computer, get another wire, with a plug on each
end. Plug one end into the "line" or "telco" jack on your computer and the other end into the DSL filter (where the phone used to be
connected).
Your connections should look like this:
Computer "line" jack--------------DSL Filter------------------Splitter-----------Wall
|
Computer "phone" jack------Telephone |
|
Computer Ethernet or USB jack ------DSL modem---------------|
Let us know how it goes.
BARB wrote:
Thank you for your response, however as I have stated I am not a very good
computer person and will need direct and specific answers to my questions
which I will repeat here:
1) Is the filter MVP Hal Hostetler mentioned in his reply below the same as
the filter I already have with my DSL service that is already plugged in with
my phone line?
2) Is the re-routing of the cable and phone line hook-ups, suggested to me
as outlined below, a solution to the problem? If so, what about the filter,
DSL modem box, etc?
3) New question: You say I will need a conventional fax modem with a live
telephone line attached. Isn't there such a fax modem already installed in
my system since the fax program is there? And the live telephone line I have
since I have phone service. Perhaps the re-routing of the cables/phone lines
as mentioned is a possibility. If so, I need step by step instructions to do
that.
:
Unlike most dial-up modems, a DSL modem is not capable
of connecting to fax machines, so you cannot send or receive faxes
directly.
In order to send and receives faxes, you'll need a conventional fax modem
with a live telephone line attached. You cannot use broadband unless you
use a web-base fax service, such as eFax:
http://www2.efax.com/en/efax/twa/page/homePage?rqcp=1
Or consider purchasing a regular fax machine and connect it to your phone
line.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx:
| I have read numerous posts regarding my problem which is I cannot send a fax
| because of being on DSL. I have the following:
|
| Phone connected to dsl filter which connects to splitter which connects to
| wall phone jack. Computer connects to DSL modem which connects to splitter
| which connects to wall phone jack.
|
| It has been suggested to me (I am not very knowledgeable regarding
| computers) to "plug phone into the other jack in the back of the computer
| that has a picture of a phone next to it then the line from the wall could go
| into the line jack on the back of the computer."
|
| They failed to mention what would happen, if anything, with the filter, DSL
| modem, etc connections.
|
| I notice your suggestion in this post about the filter - would that be the
| same filter I already have with the DSL? And, do you agree with the above
| suggested re-routing of the cables, etc?
|
| Thanks for your patience and help with this computer illiterate female (who
| is otherwise intelligent and beautiful).
|
| "Hal Hostetler [MVP-S/U]" wrote:
|
| > If your broadband service is DSL over your telephone line, sending a fax can
| > be done two
| > ways:
| >
| > 1. You obtain a DSL line filter suitable for connecting a standard voice
| > telephone to the DSL line, then connect an analog fax modem to the line
| > through the line filter. Your DSL provider has these filters, so does your
| > local Radio Shack store:
| >
| >
http://www.radioshack.com/category....4_004_002_000&Page=1&find=dsl filter(keyword)
| >
| > 2. You hire an Internet E-faxing service:
| >
| > http://www.slipstick.com/addins/services/fax.htm#internetfax
| > Personal Fax Services - Internet Fax
| > http://www.savetz.com/fax/
| > FAQ: How can I send a fax from the Internet?
| >
| > Hal
| > --
| > Hal Hostetler, CPBE -- (e-mail address removed)
| > Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
| > http://www.kvoa.com -- "When News breaks, we fix it!"
| > KVOA Television, Tucson, AZ. NBC Channel 4
| > Still Cadillacin' - www.badnewsbluesband.com
| >
| > | > > When I try to send a fax I get a message that the phone is busy. Does
| > > this
| > > mean that I need to disconnect from SBC DSL in order to send a fax? I
| > > can't
| > > figure out how to do so without turning off my computer. Any help will be
| > > greatly appreciated. Thanks.
| >
| >
| >
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