Problem adding a graphics card

[JosephMo]

I have been using an Nvidia PCI-E graphics card with my P5K- board. I
upgraded to a new graphics card (GIGABYTE GV-RX385512H HD3850 RT), but
I can't get it to post. I tried both PCI-Ex16 slots. I tried the same
card in another system and it posted fine. When I put the old graphcis
card back in, everything works.

Any ideas?

 

[peter]

Control Panel/add&remove........remove all Nvidea video drivers
Device Manager.........remove Old Graphics card
Shut down and remove video Card............Install new Video Card
restart and let the system load Generic Video Drivers
Insert ATI CD and install new drivers.

Is this the procedure you followed???
peter

 

[JosephMo]

Control Panel/add&remove........remove all Nvidea video drivers
Device Manager.........remove Old Graphics card
Shut down and remove video Card............Install new Video Card
restart and let the system load Generic Video Drivers
Insert ATI CD and install new drivers.

Is this the procedure you followed???
peter

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- Show quoted text -

This happens before I get to Windows Vista. I am not getting the card
to post anything during the BIOS bootup phase, pre-Vista.

 

[pcbldrNinetyEight]

I have been using an Nvidia PCI-E graphics card with my P5K- board. I
upgraded to a new graphics card (GIGABYTE GV-RX385512H HD3850 RT), but
I can't get it to post. I tried both PCI-Ex16 slots. I tried the same
card in another system and it posted fine. When I put the old graphcis
card back in, everything works.

Any ideas?

Does that MOBO have "AI Slot Detector"? If so what do the LEDs say? I
couldn't get the manual to open so I don't know how helpful this is.

Can you look at the BIOS settings on the PC that works with the
GV-RX385512H and compare them to the BIOS settings in the PK5 (after you
put back the old VGA)? I would pay particular attention to PCI settings.

 

[SteveH]

I have been using an Nvidia PCI-E graphics card with my P5K- board. I
upgraded to a new graphics card (GIGABYTE GV-RX385512H HD3850 RT), but
I can't get it to post. I tried both PCI-Ex16 slots. I tried the same
card in another system and it posted fine. When I put the old graphcis
card back in, everything works.

Any ideas?

Silly question, but you are connecting the cardds power connector I presume?

SteveH

 

[JosephMo]

Does that MOBO have "AI Slot Detector"? If so what do the LEDs say? I
couldn't get the manual to open so I don't know how helpful this is.

Can you look at the BIOS settings on the PC that works with the
GV-RX385512H and compare them to the BIOS settings in the PK5 (after you
put back the old VGA)? I would pay particular attention to PCI settings.

MOBO has single LED (on/off), not the fancier one with two digits, so
no useful information there. I compared the BIOS settings already, and
they're the same. Next step is to try a different PSU. I'm getting the
feeling that the specs are not right on this PSU.

 

[JosephMo]

Silly question, but you are connecting the cardds power connector I presume?

SteveH

Yes

 

[SteveH]

Yes

Reset the BIOS? Can't hurt either way.

SteveH

 

[Mike Mientus]

If it does not post then does the BIOS at least give you a beep error code?

 

[peter]

and you are using the Blue slot and in the BIOS the choice is PCI-E first
........??????????
peter

 

[JosephMo]

Reset the BIOS? Can't hurt either way.

SteveH- Hide quoted text -

- Show quoted text -

Well, with the new PSU in, the card is still not posting anything.
It's probably some incompatibility between this particular motherboard
(ASUS PK5-E) and the HD3850 based card. The other card that's working
well is from NVIDIA.

 

[Dave]

Well, with the new PSU in, the card is still not posting anything.
It's probably some incompatibility between this particular motherboard
(ASUS PK5-E) and the HD3850 based card. The other card that's working
well is from NVIDIA.


(my reply)

Not so fast. You are jumping to conclusions. It's possible that the new
video card is too power-hungry for every power supply that you've tried so
far. A new power supply isn't necessarily the right solution, that is. But
the RIGHT new power supply might do the trick. Post the exact make and
model number of the power supplies you've tried so far. -Dave

 

[pcbldrNinetyEight]

Well, with the new PSU in, the card is still not posting anything.
It's probably some incompatibility between this particular motherboard
(ASUS PK5-E) and the HD3850 based card. The other card that's working
well is from NVIDIA.

I wondered if it might be incompatiable but I didn't want to muddy the
water before you had a chance to verify. I suspect being NVIDIA or
Radeon is not the cause though.

I have another suspicion based on nothing more than a similar
incompatiability I experience recently between two 8x AGP cards and one
MOBO. One VGA had three golden fingers (the one that worked) and the
other (the one that didn't work) had two. Would it be silly for me to
ask if your two VGA are somehow different? Maybe the connector? Or some
other as yet undiscovered hardware difference between these two VGA?

 

[pcbldrNinetyEight]

I wondered if it might be incompatiable but I didn't want to muddy the
water before you had a chance to verify. I suspect being NVIDIA or
Radeon is not the cause though.

I have another suspicion based on nothing more than a similar
incompatiability I experience recently between two 8x AGP cards and
one MOBO. One VGA had three golden fingers (the one that worked) and
the other (the one that didn't work) had two. Would it be silly for me
to ask if your two VGA are somehow different? Maybe the connector? Or
some other as yet undiscovered hardware difference between these two
VGA?

I should make it clear that by golden fingers I mean groups of contacts
and not individual contacts. Can someone from the group help me? Is
there a better or more proper name for groups of VGA contacts divided by
notches?

 

[Dave]

I should make it clear that by golden fingers I mean groups of contacts
and not individual contacts. Can someone from the group help me? Is
there a better or more proper name for groups of VGA contacts divided by
notches?

Yes, AGP cards are keyed, and AGP slots are keyed. Well, not all AGP slots
are keyed, some are meant to handle all AGP cards, but some do a better job
of it than others. -Dave

 

[SteveH]

Well, with the new PSU in, the card is still not posting anything.
It's probably some incompatibility between this particular motherboard
(ASUS PK5-E) and the HD3850 based card. The other card that's working
well is from NVIDIA.

Did you try resetting the BIOS?

 

[JosephMo]

Well, with the new PSU in, the card is still not posting anything.
It's probably some incompatibility between this particular motherboard
(ASUS PK5-E) and the HD3850 based card. The other card that's working
well is from NVIDIA.

(my reply)

Not so fast.  You are jumping to conclusions.  It's possible that the new
video card is too power-hungry for every power supply that you've tried so
far.  A new power supply isn't necessarily the right solution, that is.  But
the RIGHT new power supply might do the trick.  Post the exact make and
model number of the power supplies you've tried so far.  -Dave

Here's the last power supply I tried:

CLIO GreatPower X1454PT 550 Watts

 

[Dave]

Well, with the new PSU in, the card is still not posting anything.
It's probably some incompatibility between this particular motherboard
(ASUS PK5-E) and the HD3850 based card. The other card that's working
well is from NVIDIA.

(my reply)

Not so fast. You are jumping to conclusions. It's possible that the new
video card is too power-hungry for every power supply that you've tried so
far. A new power supply isn't necessarily the right solution, that is. But
the RIGHT new power supply might do the trick. Post the exact make and
model number of the power supplies you've tried so far. -Dave

Here's the last power supply I tried:

CLIO GreatPower X1454PT 550 Watts

(my reply)

Damn, that should work fine. I think we can now rule out power supply as
the problem. -Dave