probl using [FAX:0,021234567]

[Yves&Philippe]

Hi,
We use fax feature with Small Business Server 2003 and Outlook 2007.
We use to send fax using the address style [FAX:0,021234567] (we type it),
the "," stands for a pause when accessing an external line to send the fax.
It uses to work perfectly ...
Since 2 weeks now (windows/office update?) when Outlook validate this fax
address (underline of the address), it transforms the "," (coma) we typed by
a ";" (semicolumn) and the fax fail to be send. Then we edit the address in
the failed send fax and change the ";" by a "," and then it works.
Any suggestion about this wrong validation by Outlook?
Regards
Phm

 

[Russ Valentine [MVP-Outlook]]

This format is only used for one-off faxing. By which method are you sending
faxes?

 

[Yves&Philippe]

We send fax as described in our previous comment
- in outlook > new message
- in the "TO:" address of the message we type [FAX:0,021234567]
(it was working perfectly for more then 2 years and now it stopped)
- the exchange server of the small business server send the fax through the
fax card

THE PROBLEM is : [FAX:0,021234567] is changed by [FAX:0;021234567] when
clicking send in the message, and this happens only since few weeks.

Thanks

 

[Russ Valentine [MVP-Outlook]]

Start by clearing your autocompletion cache.
Why would you not create and use a Contact Record for Fax recipients and
dialing rules if you want to fax from Outlook? Why use a one-off address
each time?
--
Russ Valentine
[MVP-Outlook]

We send fax as described in our previous comment
- in outlook > new message
- in the "TO:" address of the message we type [FAX:0,021234567]
(it was working perfectly for more then 2 years and now it stopped)
- the exchange server of the small business server send the fax through
the
fax card

THE PROBLEM is : [FAX:0,021234567] is changed by [FAX:0;021234567] when
clicking send in the message, and this happens only since few weeks.

Thanks

 

[mozzis]

Why not answer the question instead of raising irrelevant quibbles?

Start by clearing your autocompletion cache.
Why would you not create and use a Contact Record for Fax recipients and
dialing rules if you want to fax from Outlook? Why use a one-off address
each time?
--
Russ Valentine
[MVP-Outlook]

We send fax as described in our previous comment
- in outlook > new message
- in the "TO:" address of the message we type [FAX:0,021234567]
(it was working perfectly for more then 2 years and now it stopped)
- the exchange server of the small business server send the fax through
the
fax card

THE PROBLEM is : [FAX:0,021234567] is changed by [FAX:0;021234567] when
clicking send in the message, and this happens only since few weeks.

Thanks

This format is only used for one-off faxing. By which method are you
sending
faxes?

 

[Russ Valentine [MVP-Outlook]]

I did answer the question. The one-off format is used for programmatic
faxing. It may not work as expected when faxing directly because the
autocompletion feature may not be able to store and recognize this format
correctly.
I'll look forward the better answer that I'm sure meant to provide instead
of useless criticism.
--
Russ Valentine
[MVP-Outlook]

Why not answer the question instead of raising irrelevant quibbles?

Start by clearing your autocompletion cache.
Why would you not create and use a Contact Record for Fax recipients and
dialing rules if you want to fax from Outlook? Why use a one-off address
each time?
--
Russ Valentine
[MVP-Outlook]

We send fax as described in our previous comment
- in outlook > new message
- in the "TO:" address of the message we type [FAX:0,021234567]
(it was working perfectly for more then 2 years and now it stopped)
- the exchange server of the small business server send the fax through
the
fax card

THE PROBLEM is : [FAX:0,021234567] is changed by [FAX:0;021234567] when
clicking send in the message, and this happens only since few weeks.

Thanks

:

This format is only used for one-off faxing. By which method are you
sending
faxes?