Fax Mail Transport in Outlook 2007 doesn't work w/ Remote Desktop


J

Jeremy B

After installing The Remote Desktop Hosting Service role on Windows 2008 R2
the Outlook 20007 Fax Mail Transport no longer works. I get an error message
saying "The Microsoft Fax transport failed to deliver the message to the
recipient. The message does not contain any content" whenever I try to fax
something with an attachment.

I can use the Windows Fax & Scanner Wizard and Fax Printer to send faxes but
faxing through Outlook no longer works.. If I uninstall the RDHS role
Outlook can fax again..

Fax Mail Transport normally converts the attachment to a .tiff file by
running a command in the printto key associated w/ the file extension and
then directs it to the fax printer however with RDHS installed the
application is never launched.. No data is sent to the fax printer, I suspect
thats why I get "The message does not contain any content"


To Replicate:
Install RDHS on Windows 2008 R2
Create email addressed to a Fax Contact
Attach a document (.txt file for example)
No Subject, No Body.. Hit Send.

Thoughts? Could this be permissions or restrictions related? I'm logged in
as the Administrator and tried "Run as Administrator" Same deal..
 
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R

Russ Valentine

Not an Outlook issue. Post in a group that supports your Server software.
 
R

Russ Valentine

To find the information you need to post, try sending this document from the
Fax Console and note the error messages.
 
J

Jeremy B

It works fine via the Faxing Wizard.. Funny thing is the people in the Remote
Desktop Services forum said its an issue w/ Outlook post here..
 
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R

Russ Valentine

If uninstalling RDHS fixes the issue, it's hard to say it's an Outlook
issue.
 

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