G
Guest
Hi,
I have a couple of users printing successfully through TS, but one of my
users recently switched printers from a HP LaserJet 1300 (where she was
printing successfully) to a HP LaserJet 1000, which printed a test page
successfully when we first set it up for her, but now won't print. I get
"printer error" messages on the TS and have to purge the jobs on the TS. The
event log shows this:
Event ID: 2 - "Printer HP LaserJet 1000 from (PC) was created."
Event ID: 9 - "Printer HP LaserJet 1000 from (PC) was set."
Event ID: 42 0 "Printer HP LaserJet 1000 from (PC) was successfully
unpublished."
There are no event ID's telling me a print job failed or anything like that.
Another user at that same location printed a few minutes later successfully
and there are event logs that show the successful printjob.
Does this sound like a driver issue, or any other advice on what to try?
Thanks,
Mike
I have a couple of users printing successfully through TS, but one of my
users recently switched printers from a HP LaserJet 1300 (where she was
printing successfully) to a HP LaserJet 1000, which printed a test page
successfully when we first set it up for her, but now won't print. I get
"printer error" messages on the TS and have to purge the jobs on the TS. The
event log shows this:
Event ID: 2 - "Printer HP LaserJet 1000 from (PC) was created."
Event ID: 9 - "Printer HP LaserJet 1000 from (PC) was set."
Event ID: 42 0 "Printer HP LaserJet 1000 from (PC) was successfully
unpublished."
There are no event ID's telling me a print job failed or anything like that.
Another user at that same location printed a few minutes later successfully
and there are event logs that show the successful printjob.
Does this sound like a driver issue, or any other advice on what to try?
Thanks,
Mike