Sarah said:
Does no one else find it completely RIDICULOUS that we have to call
Microsoft, wait on hold forever and possibly end up paying for them
to tell us how to fix something they screwed up in the first place?
I'm furious about this mess.
EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
Actually, what I find ridiculous is how poorly EggHeadCafe.com co-exists
with Usenet newsgroups. Do they even give you the option of quoting the
post you are replying to? And when I've tried to contact the admins there,
I've *never* gotten a response.
As for paying for microsoft support:
a) From the first time you call on a product, you get 90 days of free
support (including that first call)
b) If you can't manage to get your call refunded, you aren't trying hard
enough
c) When a KB article says 'A fix is available by contacting microsoft' you
aren't going to be charged.