Printing: Outlook header missing

G

Guest

At times, when I forward or reply to an email then print it, the header is
missing. (Header prints on original email.) This only happens at times, but
just started 4 days ago after using Outlook for many years.

I checked Microsoft help and found information on "print styles" but do not
find this option anywhere. Am using Outlook Office Basic Edition 2003. Can
anyone help please? Perhaps "print styles" is not available with the Basic
Edition? Anyway to bring back headers when printing?
 
S

Sue Mosher [MVP-Outlook]

It's a limitation related to your apparent use of Word as the email editor. Either turn off WordMail or wait to print until after the item is in Sent Items

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
G

Guest

Thank you Sue. I am defintiley waiting to print until the email is in Sent
items. I am not sure Word as email editor is the issue since this just
started after years of use without this problem. And it only happens to some
emails. Any other ideas?
 
S

Sue Mosher [MVP-Outlook]

Maybe we're thinking of different meanings of "header"?

What are the differences between the messages affected and not affected? Format? Length? Etc.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Michelle said:
Thank you Sue. I am defintiley waiting to print until the email is in Sent
items. I am not sure Word as email editor is the issue since this just
started after years of use without this problem. And it only happens to some
emails. Any other ideas?
 
G

Guest

When I print some email, I see my name at the top, then the "From", "Sent",
"To" and "Subject" lines, followed by the email text. Now on some
(forwarded/replied to emails), the printed sent page starts with the jsut the
email text - no header advising who it was sent to and when it was sent.
Does this help? Thank you very much for you help.

Basic Edition of Outlook came with a new computer sent by Dell
(replacement). I have a Student & Teacher Edition - I suppose I could
uninstall Outlook, then install the other version - perhaps this one has
access to "Print Styles"? Will all my emails still be in their same folders
in the new Outlook? Would this even solve the issue. Would like to avoid
this if we can solve the above issue.
 
G

Guest

I am having the exact same problem (just happening all of a sudden) and I am
using Windows XP Professional with MS Office 2003 Pro. In addition,
sometimes I have been able to print headers on one network printer (Lexmark
Laser Monochrome), but not another (HP Laser Color) .... then strangely, when
I print to the first printer again (the Lexmark), it doesn't print the
headers the second time.

I will add that this issue started happening a week or two after I
downloaded the IE7 (beta?) version, if that means anything.

FYI ... there are similar posts without resolutions entitled, "Forward
Header is Missing", "e-mail header missing when printing", "Header
information not printing"



Michelle said:
When I print some email, I see my name at the top, then the "From", "Sent",
"To" and "Subject" lines, followed by the email text. Now on some
(forwarded/replied to emails), the printed sent page starts with the jsut the
email text - no header advising who it was sent to and when it was sent.
Does this help? Thank you very much for you help.

Basic Edition of Outlook came with a new computer sent by Dell
(replacement). I have a Student & Teacher Edition - I suppose I could
uninstall Outlook, then install the other version - perhaps this one has
access to "Print Styles"? Will all my emails still be in their same folders
in the new Outlook? Would this even solve the issue. Would like to avoid
this if we can solve the above issue.
 
G

Guest

Thank you so much! Yes, this began after downloading IE7 too. Glad to know
it may not be my computer/Outlook. Hopefully there will be a fix soon.
THANK YOU!
 
J

joe.stern

Does it make a difference if the e-mail contains an attachment?
Specifically, if it contains an MS Word attachment?

- Joe
 
M

Mad King Soup

This has just started happening with me. It literally started about an
hour ago. Suddenly every HTML email I print has the heading missing.
Plain text emails print with the header as expected.

I've had IE7 on my machine since last week with no problems till now,
so I don't think it's that.

I'm using Office 2003 SP2 - Outlook, with Word as email editor.

Very odd, n'est-ce pas?
MKS
 
G

Guest

For me it does not matter if there is an attachment or not. It seems very
random. I don't think it is just one type of format either - seems to happen
to HTML and Rich text. Thinking about it, I think it is usually happens when
there is NO attachment. The more I see out there, it does seem related to
IE7 - but it seems random, no pattern to when it happens. Seems there are
other problems with IE7 too. Thanks for any help provided. Cheers, Michelle



Mad King Soup said:
This has just started happening with me. It literally started about an
hour ago. Suddenly every HTML email I print has the heading missing.
Plain text emails print with the header as expected.

I've had IE7 on my machine since last week with no problems till now,
so I don't think it's that.

I'm using Office 2003 SP2 - Outlook, with Word as email editor.

Very odd, n'est-ce pas?
MKS

Thank you so much! Yes, this began after downloading IE7 too. Glad to know
it may not be my computer/Outlook. Hopefully there will be a fix soon.
THANK YOU!
--
Thank you! Michelle



CL-Irct said:
I am having the exact same problem (just happening all of a sudden) and I am
using Windows XP Professional with MS Office 2003 Pro. In addition,
sometimes I have been able toprintheaders on one network printer (Lexmark
Laser Monochrome), but not another (HP Laser Color) .... then strangely, when
Iprintto the first printer again (the Lexmark), it doesn'tprintthe
headers the second time.
I will add that this issue started happening a week or two after I
downloaded the IE7 (beta?) version, if that means anything.
FYI ... there are similar posts without resolutions entitled, "Forward
HeaderisMissing", "e-mailheadermissingwhen printing", "Header
information not printing"
"Michelle" wrote:
When Iprintsome email, I see my name at the top, then the "From", "Sent",
"To" and "Subject" lines, followed by the email text. Now on some
(forwarded/replied to emails), the printed sent page starts with the jsut the
email text - noheaderadvising who it was sent to and when it was sent.
Does this help? Thank you very much for you help.
Basic Edition of Outlook came with a new computer sent by Dell
(replacement). I have a Student & Teacher Edition - I suppose I could
uninstall Outlook, then install the other version - perhaps this one has
access to "PrintStyles"? Will all my emails still be in their same folders
in the new Outlook? Would this even solve the issue. Would like to avoid
this if we can solve the above issue.
"Sue Mosher [MVP-Outlook]" wrote:
Maybe we're thinking of different meanings of "header"?
What are the differences between the messages affected and not affected? Format? Length? Etc.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
Thank you Sue. I am defintiley waiting toprintuntil the email is in Sent
items. I am not sure Word as email editor is the issue since this just
started after years of use without this problem. And it only happens to some
emails. Any other ideas?
"Sue Mosher [MVP-Outlook]" wrote:
It's a limitation related to your apparent use of Word as the email editor. Either turn off WordMail or wait toprintuntil after the item is in Sent Items
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
At times, when I forward or reply to an email thenprintit, theheaderis
missing. (Headerprints on original email.) This only happens at times, but
just started 4 days ago after using Outlook for many years.
I checked Microsoft help and found information on "printstyles" but do not
find this option anywhere. Am using Outlook Office Basic Edition 2003. Can
anyone help please? Perhaps "printstyles" is not available with the Basic
Edition? Anyway to bring back headers when printing?
 
M

Mad King Soup

As mysteriously as my problem started, it's now gone and everything's
printing fine, with no alteration to the computer at all. I did find
out that it never happens with Plain Text emails, though...

MKS
This has just started happening with me. It literally started about an
hour ago. Suddenly every HTML email I print has the heading missing.
Plain text emails print with the header as expected.

I've had IE7 on my machine since last week with no problems till now,
so I don't think it's that.

I'm using Office 2003 SP2 - Outlook, with Word as email editor.

Very odd, n'est-ce pas?
MKS

Thank you so much! Yes, this began after downloading IE7 too. Glad to know
it may not be my computer/Outlook. Hopefully there will be a fix soon.
THANK YOU!
--
Thank you! Michelle



CL-Irct said:
I am having the exact same problem (just happening all of a sudden) and I am
using Windows XP Professional with MS Office 2003 Pro. In addition,
sometimes I have been able toprintheaders on one network printer (Lexmark
Laser Monochrome), but not another (HP Laser Color) .... then strangely, when
Iprintto the first printer again (the Lexmark), it doesn'tprintthe
headers the second time.
I will add that this issue started happening a week or two after I
downloaded the IE7 (beta?) version, if that means anything.
FYI ... there are similar posts without resolutions entitled, "Forward
HeaderisMissing", "e-mailheadermissingwhen printing", "Header
information not printing"
"Michelle" wrote:
When Iprintsome email, I see my name at the top, then the "From", "Sent",
"To" and "Subject" lines, followed by the email text. Now on some
(forwarded/replied to emails), the printed sent page starts with the jsut the
email text - noheaderadvising who it was sent to and when it was sent.
Does this help? Thank you very much for you help.
Basic Edition of Outlook came with a new computer sent by Dell
(replacement). I have a Student & Teacher Edition - I suppose I could
uninstall Outlook, then install the other version - perhaps this one has
access to "PrintStyles"? Will all my emails still be in their same folders
in the new Outlook? Would this even solve the issue. Would like to avoid
this if we can solve the above issue.
"Sue Mosher [MVP-Outlook]" wrote:
Maybe we're thinking of different meanings of "header"?
What are the differences between the messages affected and not affected? Format? Length? Etc.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
Thank you Sue. I am defintiley waiting toprintuntil the email is in Sent
items. I am not sure Word as email editor is the issue since this just
started after years of use without this problem. And it only happens to some
emails. Any other ideas?
"Sue Mosher [MVP-Outlook]" wrote:
It's a limitation related to your apparent use of Word as the email editor. Either turn off WordMail or wait toprintuntil after the item is in Sent Items
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
At times, when I forward or reply to an email thenprintit, theheaderis
missing. (Headerprints on original email.) This only happens at times, but
just started 4 days ago after using Outlook for many years.
I checked Microsoft help and found information on "printstyles" but do not
find this option anywhere. Am using Outlook Office Basic Edition 2003. Can
anyone help please? Perhaps "printstyles" is not available with the Basic
Edition? Anyway to bring back headers when printing?
 
G

Guest

It may come back .... it will happen one day for me, then stop for awhile,
then come back. Very odd and random. Hope it is fixed for you! Hope it
fixes for me soon!
 
F

fancyhit

I had the same problem. When I unchecked the "word as the email
editor" the problem was solved.
 
G

Guest

hi, I have the same problem after upgrate to IE7.

May I know if unchecked the "word as the email editor" really solve the
problem? Where can i find this option? I'm using Outlook Express.

regards
Lily
 
G

Guest

I do not use MS-Word for my email editor, so that is not an issue. Also, it
is an intermittent issue that happens with some (not all) emails. I truly
think this is an IE7 problem, as that seems to be the common thread with all
of us. Does anyone know how to get Microsoft to look into this issue?



Lily said:
hi, I have the same problem after upgrate to IE7.

May I know if unchecked the "word as the email editor" really solve the
problem? Where can i find this option? I'm using Outlook Express.

regards
Lily
 
G

Guest

Here's a little added confusion to this issue. In one of the other
Discussion Groups (sorry I don't remember which one - could have been an
Outlook Express one?), there were similar postings. One person thought it
had to do with HP printers, and recommended updating the driver. So, I
called HP and worked with a tech for 30+ minutes. We deleted the old printer
and added the most recent software. Here's what happened:

When the HP (Color LaserJet 2600n) was set as my default printer, my
documents seemed to print fine with the header. I could print HTML emails
from the "File - Print" option with the message open OR from the printer icon
when previewing the message. When I changed my default printer to another
printer, the header didn't print in the HTML emails.

But this is not an "ALWAYS works" case. I had ONE email (that I am aware
of), that would not print the header, regardless of which printer (the HP or
another one) was chosen.

The best I can tell is that THIS ISSUE IS AN IE7 BUG and Microsoft needs to
find an answer. Hopefully someone at Microsoft reads these emails. And I am
going to repost this under a new heading to make sure it is seen.
 
G

Guest

I'm having the same issue. In fact its on two computers in the office.
Using XP home, SP2. Updated Outlook 2003 to latest fixes as of today.
Printing to HP 845c inkjet, HP laserjet 4P, HP Deskjet 1000c and just for fun
Adobe 7.0 Pro. No header in HTML emails, received or sent in kind of a
random basis. Not using word to edit, compose in plain text. These issues
started after IE 7 installed. Kind of makes is an IE7 issue.
 
G

Guest

oh thank God...........................i thought that i was going insane. i
have been searching the net for weeks to no avail. does anyone know how to
uninstall IE7 & reinstall IE6 - i've had a gut full.

thanks
 
M

Mad King Soup

It's back again. Very random - and the problems sticks to specific
emails too, I've noticed. If an email is going to be fine, it will
always be fine, and if it's going to lose it's headers it will ever be
so. I can still always solve the problem by converting the email to
Plain Text - a very bad way to solve it.

I also thought it was an afternoon thing as it only every happened afer
3pm, but I've had my first morning one just now, which spurred me on to
adding to this.

I remember this being an issue once before, a long time ago, way before
IE7 was a glimmer in Redmond's eye, maybe even with an earlier version
of Outlook. Or maybe I dreamed it... I can't be sure.

I think it's notable that the MVPs have disappeared as soon as the
issue got complicated/unfathomable.
 
M

Mad King Soup

Go into Control Panel, open Add/Remove Programs, find Internet Explorer
7, and get uninstalling. I'm going to persevere - at the moment it's an
annoying niggle rather than anything else...
 

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