Printing only to 99%

[Phyllis Culbert]

Problem: After rebooting, printer prints (any software)
only to 99%, then hangs in the queue and cannot be
deleted. If I mark to delete in "Printers and Faxes"
from the Control Panel, it will only delete upon
rebooting. Cannot print after first print because queue
has not been cleared.

Help!!

Thanks,
Phyllis Culbert

 

[Phyllis Culbert]

-----Original Message-----
Problem: After rebooting, printer prints (any software)
only to 99%, then hangs in the queue and cannot be
deleted. If I mark to delete in "Printers and Faxes"
from the Control Panel, it will only delete upon
rebooting. Cannot print after first print because queue
has not been cleared.

Help!!

Thanks,
Phyllis Culbert
.