Printers keep getting stuck.

[Jason Hodge]

I have a customer who is running a Windows 2000 SBS
(Service Pack 3) server with Terminal Services set up in
Application Server Mode. The problem I am having is as
follows:

Occasionally printers get "stuck", and won't delete. They
just sit there after the user logs off, and cannot be
deleted until the server is restarted. Then another user
connects, and the ts port that the "stuck" printer is
assigned is reassigned to the new users, resulting in two
printers being assigned to the same ts port (eg. ts006).
The stuck printer is still stuck, unable to be deleted,
and the new printer can't print. The job appears in the
print queue, then just sits there, no error messages, and
can be deleted fine. I have a number of TS servers out
there, and this is the only one I'm having a problem like
this on. I've been beating my head on a wall for a while
now, and need some fresh input. Anyone have any ideas?
Thanks.

Jason Hodge
Centurion Computer Systems of Tampa, Inc.
(e-mail address removed)

 

[MarcL]

Hi there,

I'm not sure if this will help but within our company we
use an ad-on product called "screwdrivers" by tricerat
software (www.tricerat.com) This product is great. it
allows you to print in terminal server session to the
local printer installed on the client machine. no more
having printer drivers on the server. Also, you just
install the printer on the local machine as you nornmally
would (no unc or mapping) and it works. It works with all
printers and connection types (local LPT and networked
printers) The printing request is sent directly to the
client machine printer. We have been using if for a
while now with no problems. they have a 30 day trial
download. You may want to check it out.