printer won't print, help!

G

Guest

I was printing a document when I realized that I didn't want it anymore so I clicked on "Cancel all print documents." After doing this, another page printed (of the document) and then the printer took in another piece of paper to print on but then stopped. Now it won't release the paper and neither will it print any of my other documents. Can someone please help me? It's an HP Colour LaserJet 1500.
 
C

Cari \(MS MVP\)

Consult your printer manual for the correct instructions on how to clear a
printer jam.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

crystal_rose said:
I was printing a document when I realized that I didn't want it anymore so
Click to expand...
I clicked on "Cancel all print documents." After doing this, another page
printed (of the document) and then the printer took in another piece of
paper to print on but then stopped. Now it won't release the paper and
neither will it print any of my other documents. Can someone please help me?
It's an HP Colour LaserJet 1500.
 

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