L
lwestatbus
I have been completely unable to connect my wife's new Vista laptop to a
shared printer connected to an XP desktop. Because my XP laptop works
flawlessly with the shared printer she thinks I'm just not trying hard
enough. I need help. More complete information follows:
Both XP machines have SP 2. All machines have automatic updates applied.
Printer is an Okidata C5150 color laser printer hosted via USB to a computer
I'll call PrinterHostXP, an older Dell Dimension. Printer is shared and
there is one shared folder on this computer. PrinterHostXP is an older
computer and uses a USB 1 port.
My laptop, which I'll call MyLapTopXP is a 2 year old Presario. It has
never had any trouble connecting to the printer or the shared folder on
PrinterHostXP.
Wife's laptop, which I'll call WifeLapTopVista is a brand new Toshiba with
Vista Home Premium. This machine can see the shared printer and folder on
PrinterHostXP and can edit files in the folder. I can connect this computer
to the shared printer through a number of strategies (detailed below) but
whenever I attempt to print I get one of two results, depending on how the
printer was connected.
1. If I added the printer to WifeLapTopVista as a shared network printer I
receive d message saying "Could not connect to shared printer on server".
2. If I added the printer to WifeLapTopVista as a local printer on a TCP/IP
port the document will spool locally but after 10 seconds or so the document
shows "Error" next to the file name in the print queue with no other
information.
Regardless of approach the document never appears in the printe queue on
PrinterHostXP.
I have installed and uninstalled the printer on WifeLapTopVista in the
following ways:
1. Using the Oki software installation and navigating across the network to
identify the printer.
2. By using the Add New Printer dialog in Vista and selecting a Networked
printer. The network sees the printer with no trouble. If I have
uninstalled the printer drivers I use the "Have disk" option to install the
drivers and have used both the original distribution disk and the latest Oki
download version. If I have not uninstalled the drivers, connecting the
networked printer recognizes the printer type and uses the correct driver
from the last driver install.
3. By using the Add New Printer dialog in Vista and selecting a local
printer and then adding a TCP/IP port. In this approach the setup also
detected the printer type and used the proper drivers.
In addition, I moved the printer to MyLapTopXP, shared it, and connected to
it from WifeLapTopVista with the same results--successful connection
resulting in the printer appearing in the installed printers folder but the
same error dialog when attempting to print.
I can connect the printer directly to WifeLapTopVista via USB and it works
flawlessly.
Okidata has not fielded a Vista driver yet and advises using the XP driver.
Any help will be deeply appreciated. I will be happy to supply any
additional information. Thanks in advance.
shared printer connected to an XP desktop. Because my XP laptop works
flawlessly with the shared printer she thinks I'm just not trying hard
enough. I need help. More complete information follows:
Both XP machines have SP 2. All machines have automatic updates applied.
Printer is an Okidata C5150 color laser printer hosted via USB to a computer
I'll call PrinterHostXP, an older Dell Dimension. Printer is shared and
there is one shared folder on this computer. PrinterHostXP is an older
computer and uses a USB 1 port.
My laptop, which I'll call MyLapTopXP is a 2 year old Presario. It has
never had any trouble connecting to the printer or the shared folder on
PrinterHostXP.
Wife's laptop, which I'll call WifeLapTopVista is a brand new Toshiba with
Vista Home Premium. This machine can see the shared printer and folder on
PrinterHostXP and can edit files in the folder. I can connect this computer
to the shared printer through a number of strategies (detailed below) but
whenever I attempt to print I get one of two results, depending on how the
printer was connected.
1. If I added the printer to WifeLapTopVista as a shared network printer I
receive d message saying "Could not connect to shared printer on server".
2. If I added the printer to WifeLapTopVista as a local printer on a TCP/IP
port the document will spool locally but after 10 seconds or so the document
shows "Error" next to the file name in the print queue with no other
information.
Regardless of approach the document never appears in the printe queue on
PrinterHostXP.
I have installed and uninstalled the printer on WifeLapTopVista in the
following ways:
1. Using the Oki software installation and navigating across the network to
identify the printer.
2. By using the Add New Printer dialog in Vista and selecting a Networked
printer. The network sees the printer with no trouble. If I have
uninstalled the printer drivers I use the "Have disk" option to install the
drivers and have used both the original distribution disk and the latest Oki
download version. If I have not uninstalled the drivers, connecting the
networked printer recognizes the printer type and uses the correct driver
from the last driver install.
3. By using the Add New Printer dialog in Vista and selecting a local
printer and then adding a TCP/IP port. In this approach the setup also
detected the printer type and used the proper drivers.
In addition, I moved the printer to MyLapTopXP, shared it, and connected to
it from WifeLapTopVista with the same results--successful connection
resulting in the printer appearing in the installed printers folder but the
same error dialog when attempting to print.
I can connect the printer directly to WifeLapTopVista via USB and it works
flawlessly.
Okidata has not fielded a Vista driver yet and advises using the XP driver.
Any help will be deeply appreciated. I will be happy to supply any
additional information. Thanks in advance.