Printer Problems

  • Thread starter Thread starter Stuart
  • Start date Start date
S

Stuart

We are having this following problemon our network! When
a user is trying to print to a certain network printer a
Samsung ML-6040 which is connected to another PC the
users PC restarts itself! It will print to other printers
on site but not this one!

Anyone got any ideas?
 
Stuart said:
We are having this following problemon our network! When
a user is trying to print to a certain network printer a
Samsung ML-6040 which is connected to another PC the
users PC restarts itself! It will print to other printers
on site but not this one!
You need to provide more detail on this problem. First, you say this is
a network printer and then you say it is connected to another pc. A
network printer is one that is *not* connected directly to any computer
but is connected directly to a network, usually by an internal network
card (NIC) or sometimes (in a small setup) by being connected to a
router/print server like a Linksys. Which do you have? My guess is that
the printer is connected locally to a computer and then shared on the
network. If this is the case, you need to look at 1) how many computers
are trying to access this printer; 2) the system specs of the computer
with the printer; 3) what is the computer with the printer doing while
other machines are trying to contact it. Post back with the required
information, including your network setup details, for help.

Malke
 

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