printer problems

[Guest]

The computer crashed and I had to restore the system from scratch. All is
well except now I cannot get the printer to be recognised. When I try to add
a new printer (none are listed) it brings up a message saying "operation
could not be completed, the print spooler service is not running."
I have no idea what this even means!
The computer is dell, the system windows xp, the printer a canon BJC-1000. I
do not have the original set up disc for the printer. I tried looking on the
Canon site but don't really have enough knowledge to follow it. Does anyone
have any advice that someone with only a little know how could follow to get
the printer recognised?

 

[Cari \(MS-MVP\)]

Start the Spooler:
http://www.coribright.com/windows/Article Nine.htm

 

[Guest]

Kath:

I have exactly the same problem and no answer.. if you find out, please
write..I was told to buy a recovery disk from the manufacturer which I did
but have not received.. will let you know too..

 

[Chuck]

bjc1000Win2kXPv150.exe is the canon file you need. It is self extracting.
The key thing to remember is to NOT connect the printer until the
instructions tell you to do so.