Printer problem with Vista

[Guest]

Everytime I want to configure my printer I get this error.

Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: StackHash_9e9c
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 9e9c
Additional Information 2: 60220326995ea42703c547324416c000
Additional Information 3: cc17
Additional Information 4: e592ba8aff3fb0990fba34b6a01747b2


Or if I even try to print something I get it.

 

[Cari \(MS-MVP\)]

Make and model of printer? Which drivers are you using?

 

[Alan Morris [MSFT]]

If you are using HP Universal Printer driver (I think the PCL 5 one). The
explorer process will crash when the printer is a connection.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

I have a HP Photosmart 7260 printer. As for the driver its a Hewlett-Packard
when I click on driver details it says No driver file are required or have
been loaded for this device.

 

[Cari \(MS-MVP\)]

Did you follow the instructions at:
http://h10025.www1.hp.com/ewfrf/wc/...543&lc=en&cc=us&dlc=en&product=305337&lang=en

Is this an upgrade to Vista or a clean install?