Appcrash problem with Harvard Graphics program

[Guest]

I am trying to run Harvard Graphics Advanced Presentations 3 and get an
appcrash error (see below) when I try to run it. HG is kind of passing the
buck on this one, so I was wondering if anyone has any suggestionson how to
fix. I'd be so grateful!


Problem signature:
Problem Event Name: APPCRASH
Application Name: HGAP.exe
Application Version: 2004.8.0.4
Application Timestamp: 40dac142
Fault Module Name: StackHash_1120
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 1120
Additional Information 2: cc5c015b801e0495ddc43dd77d28c597
Additional Information 3: 7631
Additional Information 4: f31fdb1493cad0524ba57bcf4ad96711

 

[John Barnes]

Have you tried compatibility mode with say XP. Right click on the .exe and
select properties, then compatibility and try any you think this program
would run with.

 

[Rick Rogers]

Hi Heather,

Two things to try before returning the software:

1) Right click the shortcut or executable and try 'run as administrator'.

2) Right click the shortcut or executable and choose properties. On the
compatibility tab try using a mode that the software is compatible with.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com