G
Guest
I have a wireless network in my home. Previously I had two computers on that
network – a desktop and a laptop, both running Windows 98 SE. Attached
directly to the desktop by a parallel cable is an HP 890C Deskjet printer. I
set that printer up as “shared†so that the laptop could send documents to it
and I wouldn’t need a second printer. In essence, I wanted the desktop to be
the printer server for the network. The set-up worked fine when I made the
default printer for the laptop the shared HP 890C. I had no trouble printing
to it from the laptop.
Recently I bought a new laptop, a Dell Inspiron 9300 running Windows XP Pro.
I retired the older laptop.
Once again, I sought to enable the Dell to see the HP as its default
printer. THIS HAS NOT WORKED AT ALL. Here’s what happens:
I start with the “Add a Printer†icon under Printers and Faxes. This starts
the printer wizard. I specify that I want to use a printer that is attached
to another computer, then I identify that computer by its network name. As
soon as I hit Next after that step, I get the following message:
“The server for the ‘HP Deskjet 890C Series’ printer does not have the
correct printer driver installed. If you want to search for the proper
driver, click OK. Otherwise click Cancel and contact your network
administrator or original equipment manufacturer for the correct printer
driver.â€
When I click OK, I am taken to the list of available printer drivers. I then
select the driver for the HP Deskjet 890C. I install it and select it as the
default printer.
When I try to print a test page, I get the following message:
“Test page failed to print. Would you like to view the print troubleshooter
for assistance? Unable to create a print job.â€
The troubleshooter doesn’t seem to help. If I try to print anything else to
the printer, I get a message that tells me that there was an error, to make
sure the printer is plugged in and to reinstall the printer driver.
I have tried reinstalling the 98 printer driver on the 98 machine, using a
download from HP. I have also tried to get a new driver from HP for the XP
machine, but the HP website won’t let me download one, telling me that XP
comes with all the right drivers. The Dell support people say it is a
Microsoft problem and they, Dell, don’t do software.
HELP!!!!!!
network – a desktop and a laptop, both running Windows 98 SE. Attached
directly to the desktop by a parallel cable is an HP 890C Deskjet printer. I
set that printer up as “shared†so that the laptop could send documents to it
and I wouldn’t need a second printer. In essence, I wanted the desktop to be
the printer server for the network. The set-up worked fine when I made the
default printer for the laptop the shared HP 890C. I had no trouble printing
to it from the laptop.
Recently I bought a new laptop, a Dell Inspiron 9300 running Windows XP Pro.
I retired the older laptop.
Once again, I sought to enable the Dell to see the HP as its default
printer. THIS HAS NOT WORKED AT ALL. Here’s what happens:
I start with the “Add a Printer†icon under Printers and Faxes. This starts
the printer wizard. I specify that I want to use a printer that is attached
to another computer, then I identify that computer by its network name. As
soon as I hit Next after that step, I get the following message:
“The server for the ‘HP Deskjet 890C Series’ printer does not have the
correct printer driver installed. If you want to search for the proper
driver, click OK. Otherwise click Cancel and contact your network
administrator or original equipment manufacturer for the correct printer
driver.â€
When I click OK, I am taken to the list of available printer drivers. I then
select the driver for the HP Deskjet 890C. I install it and select it as the
default printer.
When I try to print a test page, I get the following message:
“Test page failed to print. Would you like to view the print troubleshooter
for assistance? Unable to create a print job.â€
The troubleshooter doesn’t seem to help. If I try to print anything else to
the printer, I get a message that tells me that there was an error, to make
sure the printer is plugged in and to reinstall the printer driver.
I have tried reinstalling the 98 printer driver on the 98 machine, using a
download from HP. I have also tried to get a new driver from HP for the XP
machine, but the HP website won’t let me download one, telling me that XP
comes with all the right drivers. The Dell support people say it is a
Microsoft problem and they, Dell, don’t do software.
HELP!!!!!!