Print Spooler Hanging, Error 12


D

David

I have a problem with the print spooler hanging. I have
an HP deskjet 3550, W2K, Dell Inspiron 3800, connected via
USB 2.0 PC Card. Print spooler hangs almost every time.
I can't delete print jobs. I try to restart the print
spooler service, I get this error: "Error 12: access code
invalid." The service can't be started, and I have to
restart Windows, just about every time. This is getting
ridiculous. I've been running around in circles with HP
support, reinstalled drivers several times, have taken
steps to completely clean out the drivers then reinstall,
the problem keeps happening then they sent me to
MS'website. Great, thanks. I have SP 4 and all updates.
Any ideas?
 
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T

Tony the Tiger

David said:
I have a problem with the print spooler hanging. I have
an HP deskjet 3550, W2K, Dell Inspiron 3800, connected via
USB 2.0 PC Card. Print spooler hangs almost every time.
I can't delete print jobs. I try to restart the print
spooler service, I get this error: "Error 12: access code
invalid." The service can't be started, and I have to
restart Windows, just about every time. This is getting
ridiculous. I've been running around in circles with HP
support, reinstalled drivers several times, have taken
steps to completely clean out the drivers then reinstall,
the problem keeps happening then they sent me to
MS'website. Great, thanks. I have SP 4 and all updates.
Any ideas?



When in Printers click file and server properties.
On the drivers tab remove your drivers from here.
It is quite possible that there is a problem with the driver
you are using, try a newer or different one. If this fails
there is a cleanspl.exe utility that will clear everything out
for you. It come with the Windows 2003 resource kit, you can
download from microsoft. Cleanspl will prompt to delete loads of
things, DO NOT delete the standard tcp/ip port or the BJ monitor.
If you do put the same driver back on again and it happens again,
it is probably the driver you are using. Try a raw driver and not an
installation disk.

Cheers Rob
 

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