PowerPoint PowerPoint problem

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PPTproblem

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Hi, I'm hoping someone can help me, I have a PowerPoint which contains hyperlinks and videos. Because the PowerPoint will be used with an interactive whiteboard I want the arrow to be visible throughout the presentation. I have tried manually setting the arrow to visible at the start of the show and putting the slideshow into kiosk mode but whenever a video is played the arrow then goes back to automatic and so disappears after 3 seconds. Any ideas how I can stop this from happening?
 

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