Power point hangs often when working with Graphs

R

Rayvi

Event type officelifeboathang, P1 powerpnt.exe,P2
12.0.6500.5000,P3ntdll.dll,p4 5.1.2600.5755,P5 Nil,P6 NIL,P7 NIL,P8 NIL,P9
NIL,P10 NIL
 
W

Wilson Muñoz G.

Hi:

This hotfix does not work to me. Issue does not dissapear. Other idea?
 
E

Echo S

Only other thing I know to do is to uninstall SP2 for Office 2007.

If that's not possible (I've seen SP2 being listed as "cannot be
uninstalled"), then you'd have to uninstall Office and SP2 and reinstall
Office, of course refraining from updating to SP2 after that.
 
W

Wilson Muñoz G.

Thanks for your answer.

The complete history is:

Since july, we have been upgrading office 2003 to 2007 SP 2 in 40 PC Core 2
Duo 6400 2.13 Ghz and Core 2 Duo 8400 3.0 Ghz, with Win XP prof. SP 3, 2 and
4 GB RAM, completely updated by WSUS 3.0. On August one PC start with "Event
type officelifeboathang, P1 powerpnt.exe" when a user works with graphics.
Now there are five computers with the same error. Then, i uninstalled and
reinstalled Office 2007 + SP2, even reinstalled a PC, but issue appears
again. Try hotfix 975021, successfully installed in 3 Computers, but nothing
change.
Is there another solution?
 
E

Echo S

Not that I'm aware. I think it's time for you to call Microsoft -- maybe
they have an actual solution that's not public yet. (I don't have any inside
information, I'm just hoping.)
 

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