A Visual C++ error indicates a COM Add-in.
Unforunately not all COM add-ins display in the COM Add-in utility in
Word. Those that are installed per-machine (all users), rather than
per-user, do not display.
Finding them could be easy or difficult:
- First go to Help/About Microsoft Word
- Click the "System Info" command
- Navigate to Office 10 Applications\Microsoft Word\COM Add-ins
- Check each add-in on the right and see if there are any you didn't
find in the COM Add-ins utility and check the "Installed" status. If
it is installed then it's one you want to check out.
Failing that try the following:
1) On the Tools menu, point at Macro, and click Security in the
submenu
2) Select the Security Level tab if necessary
3) Set macro Security to Medium
4) Select the Trusted Publishers tab
5) Deselect Trust all installed add-ins and templates
6) Remove all Trusted Publishers/Trusted Sources
7) Exit and restart Word
When Word starts you will be prompted to Enable/Disable macros for
each add-in. The message box will also provide the file name and
location. Note those that start with F*.DLL, such as FStock.DLL,
FName.DLL are for smart tags and they have not been known to cause
this issue at this time.
If you are still unable to find the add-in then download the Process
Explorer from:
http://www.sysinternals.com/ntw2k/freeware/procexp.shtml
- Start Word
- Run the Process Explorer utility
- In the upper pane select Excel.exe
- Locate the "View DLLs" command in the Toolbar (if you see View
Handles then View DLLs is already in use)
- In the lower pane locate the DLLs and see if you can determine which
DLL could be causing the issue. The Description and Company Name
columns may help you out. (Click the Name column heading to sort)
- Locate the path for the DLL in a column on the right
- Once found exit Word and rename the DLL to prevent it from loading.
Note it is best to rename the file extension rather than the file
name.
If you can not determine if a DLL is needed by the application then
use File/Save As to save a copy of the data as text. Then you can
copy/paste the DLLs from the Notepad for us to take a look at.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/