pop ups?

J

JM

Hi
I have IE7 installed with all available updates. yesterday i started to get
pop up in IE7 pop up blocker is set on high .i disabled some add ons scanned
with avast pro.and spybot S&D but im still getting pop ups they appear
usually as i start IE. the pop ups have a number on the top eg:(E 720) and
no other ways to identify the site it came from . yesterday i clicked on
messenger live to chat with a friend when i was prompted to run MSG plus ,
could this be the problem? any ideas what to try?
JoeM
 
M

Malke

JM said:
Hi
I have IE7 installed with all available updates. yesterday i started
to get pop up in IE7 pop up blocker is set on high .i disabled some
add ons scanned
with avast pro.and spybot S&D but im still getting pop ups they
appear usually as i start IE. the pop ups have a number on the top
eg:(E 720) and
no other ways to identify the site it came from . yesterday i clicked
on messenger live to chat with a friend when i was prompted to run MSG
plus ,
could this be the problem? any ideas what to try?

Do a more thorough job of scanning for malware:

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke
 
D

Daave

JM said:
Hi
I have IE7 installed with all available updates. yesterday i started
to get
pop up in IE7 pop up blocker is set on high .i disabled some add ons
scanned with avast pro.and spybot S&D but im still getting pop ups
they appear usually as i start IE. the pop ups have a number on the
top eg:(E 720) and
no other ways to identify the site it came from . yesterday i
clicked on messenger live to chat with a friend when i was prompted
to run MSG plus , could this be the problem? any ideas what to try?

Did you install Messenger Plus? If so, you may want to have a look at:

http://forums.maddoktor2.com/index.php?showtopic=505

Also, http://www.msgpluslive.net/help/faq/privacy/#sponsor-info :

How can I uninstall the sponsor program?

To uninstall the sponsor, simply go in the "Add/Remove Programs" window,
select "Messenger Plus! Live & Sponsor" and follow the instructions. You
will be given the choice of uninstalling the sponsor only (if you still
want to keep Messenger Plus! without the ads) or everything altogether.
Note that if the software is listed as "Messenger Plus! Live" and if the
uninstaller doesn't inform you of the presence of the sponsor, it means
that the Messenger Plus!'s sponsor is currently not installed and that
the advertisements you may be seeing are coming from something else
installed in your system.

If the sponsor was installed but damaged by a third party program, the
uninstaller will inform you of the problem. In that case, the easiest
procedure is generally to disable your anti-adware/spyware, reinstall
Messenger Plus! Live with its sponsor and launch the uninstaller again,
this will ensure that nothing interferes with the proper uninstallation
of the program. When launched, the sponsor's uninstaller will simply ask
you to confirm the number displayed on screen and will then proceed with
the uninstallation. You can then re-enable your anti-adware/spyware
product and contact them about the problem you experienced because of
their improper removal of Messenger Plus!'s files.
--------------------------------------------------------------------

And this should keep you busy...

http://inetexplorer.mvps.org/answers/43.html

Good luck.
 

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