--
jerry
jerry said:
Hi, Am running the trial office 2007, installed keys, and was working fine
with business contact manager for a few nights, than one morning, I get the
message something like improper shutdown message as I was going into outlook
and now I cannot start contact manager, nor install it from CD2 at all?
HELPPPPP!!!!
THe pop up that comes up over and over in Outlook reads:
"Business Contact Manager failed to initialize the Common Language Runtime
The system cannot find the file specificied.
How do I get back my contact manager? I cannot install the second CD now
after this message came up, and yes I have spent way to much time
uninstalling and reinstalling the entire office small business software.
Any help would be welcome.....
This is me again, I would like to post the log file that comes up under my
local settings /temp folder .....
=== Verbose logging started: 11/4/2007 20:21:30 Build type: SHIP UNICODE
3.01.4000.4039 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (C4:40) [20:21:30:218]: Resetting cached policy values
MSI (c) (C4:40) [20:21:30:218]: Machine policy value 'Debug' is 0
MSI (c) (C4:40) [20:21:30:218]: ******* RunEngine:
******* Product: f:\bb5c0609d1eb8c4f5a8f1385\BCM\MSSMLBIZ.msi
******* Action:
******* CommandLine: **********
MSI (c) (C4:40) [20:21:30:218]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (C4:40) [20:21:30:218]: Grabbed execution mutex.
MSI (c) (C4:40) [20:21:30:218]: Cloaking enabled.
MSI (c) (C4:40) [20:21:30:218]: Attempting to enable all disabled priveleges
before calling Install on Server
MSI (c) (C4:40) [20:21:30:234]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (24:24) [20:21:30:234]: Grabbed execution mutex.
MSI (s) (24:60) [20:21:30:234]: Resetting cached policy values
MSI (s) (24:60) [20:21:30:234]: Machine policy value 'Debug' is 0
MSI (s) (24:60) [20:21:30:234]: ******* RunEngine:
******* Product: f:\bb5c0609d1eb8c4f5a8f1385\BCM\MSSMLBIZ.msi
******* Action:
******* CommandLine: **********
MSI (s) (24:60) [20:21:30:609]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002105501100000000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002105501100000000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109010090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109010090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109511090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109511090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109610090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109610090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109620000000000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109620000000000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109620090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109620090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109810090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109810090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109910090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109910090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109A10090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109A10090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109B10090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109B10090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109C20090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109C20090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109E60090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109E60090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109F10090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109F10090400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109F100A0C00000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109F100A0C00000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002109F100C0400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002109F100C0400000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00002119AC0000000000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00002119AC0000000000000000F01FEC
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 00006FCA9B229EC4896DC2FC53B9CA70
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 00006FCA9B229EC4896DC2FC53B9CA70
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 0B79C053C7D38EE4AB9A00CB3B5D2472
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 0B79C053C7D38EE4AB9A00CB3B5D2472
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 0BFB1E62E78E6964F9984B760FF1185E
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 0BFB1E62E78E6964F9984B760FF1185E
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 0E23E40C6140D434FA9B96967D309AFE
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 0E23E40C6140D434FA9B96967D309AFE
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 1324CC09CA49DC5499A12035FBCA6005
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 1324CC09CA49DC5499A12035FBCA6005
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 143D939A40A5A0E4BB55E3563B6834D2
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 143D939A40A5A0E4BB55E3563B6834D2
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 14B0B2E080E7F9F42BF1144C31F3347B
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 14B0B2E080E7F9F42BF1144C31F3347B
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 17F43FD02816F4746BEFB0A20F966EDF
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 17F43FD02816F4746BEFB0A20F966EDF
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 1AB829B8CEDE72242AADDD3820C6635F
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 1AB829B8CEDE72242AADDD3820C6635F
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 222D0B0912C853B42926350B241FA89F
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 222D0B0912C853B42926350B241FA89F
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 2412EFDE3BFCBA449A16ED586F04A882
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 2412EFDE3BFCBA449A16ED586F04A882
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 2894BB3325CD68840AB34F5C8CB0EE98
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 2894BB3325CD68840AB34F5C8CB0EE98
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 29FE602138E29584CABC02843CBCD76A
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 29FE602138E29584CABC02843CBCD76A
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 2E7A0DFAE82C1E9499930AA01F4303D4
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 2E7A0DFAE82C1E9499930AA01F4303D4
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 3F156ACFADB5ADD4E9A4D5786D19C44C
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 3F156ACFADB5ADD4E9A4D5786D19C44C
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 416F2D0C5EC5BCD468875E9CFA07448F
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 416F2D0C5EC5BCD468875E9CFA07448F
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 4301AEBD288588A40833184CFEC0AF92
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 4301AEBD288588A40833184CFEC0AF92
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 4F56621B39E44BA47BCF7350B3256492
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 4F56621B39E44BA47BCF7350B3256492
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 508A456A9D147C04AA64A40FF440D416
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 508A456A9D147C04AA64A40FF440D416
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 55EEFB3E2E930EB49B6698EF8583221C
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 55EEFB3E2E930EB49B6698EF8583221C
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 568774731F3A2774DA34AACFB6FC9FF9
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 568774731F3A2774DA34AACFB6FC9FF9
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 5A75513332578734190DB89435AB7D82
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 5A75513332578734190DB89435AB7D82
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 5B62B3E5B206E0B4CACD96CE5A49FB3A
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 5B62B3E5B206E0B4CACD96CE5A49FB3A
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 5E786D944876B1340A2AF2328BCCA5B1
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 5E786D944876B1340A2AF2328BCCA5B1
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 5EAD28C50BE647342945EB3391ABE428
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 5EAD28C50BE647342945EB3391ABE428
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 5F374570A648B844CB3B01A41A672050
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 5F374570A648B844CB3B01A41A672050
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 65598CC98753DD844880406EE6EB4F10
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 65598CC98753DD844880406EE6EB4F10
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 68AB67CA7DA73301B7448A0100000030
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 68AB67CA7DA73301B7448A0100000030
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 6C76618E65826D64BAAEA6F224617697
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 6C76618E65826D64BAAEA6F224617697
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 7208564961F99054BB7D5AF95EC70332
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 7208564961F99054BB7D5AF95EC70332
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 74A3EDA7524B9E54F86F11EBB2776554
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 74A3EDA7524B9E54F86F11EBB2776554
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 74AB54E6C383E1C4E80DD084542C397D
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 74AB54E6C383E1C4E80DD084542C397D
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 74BE21DBFDBD3D11EBAE000ACC725290
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 74BE21DBFDBD3D11EBAE000ACC725290
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 7B3FDF6F28708764DA17F3E95327D782
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 7B3FDF6F28708764DA17F3E95327D782
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 7B9D5BE0C6E8E9A47BF4617BEE986AB7
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 7B9D5BE0C6E8E9A47BF4617BEE986AB7
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 7D2F387510209040000000060BECB6AB
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 7D2F387510209040000000060BECB6AB
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 7DDFFFA258DE09A4C825D59ABECDB9F8
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 7DDFFFA258DE09A4C825D59ABECDB9F8
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 804C25D6A90B0254B98174B5183D391F
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 804C25D6A90B0254B98174B5183D391F
MSI (s) (24:60) [20:21:30:609]: Setting cached product context: machine
assigned for product: 806B540B74A477C4E9DA603C49053360
MSI (s) (24:60) [20:21:30:609]: Using cached product context: machine
assigned for product: 806B540B74A477C4E9DA603C49053360
MSI (s) (24:60) [20:21:30:625]: Setting cached product context: machine
assigned for product: 8A0F842331866D117AB7000B0D510006
MSI (s) (24:60) [20:21:30:625]: Using cached product context: machine
assigned for product: 8A0F842331866D117AB7000B0D510006
MSI (s) (24:60) [20:21:30:625]: Setting cached product context: machine
assigned for product: 8A0F842331866D117AB7000B0D511001
MSI (s) (24:60) [20:21:30:625]: Using cached product context: machine
assigned for product: 8A0F842331866D117AB7000B0D511001
MSI (s) (24:60) [20:21:30:625]: Setting cached product context: machine
assigned for product: 8A0F842331866D117AB7000B0D610001
MSI (s) (24:60) [20:21:30:625]: Using cached product context: machine
assigned for product: 8A0F842331866D117AB7000B0D610001
MSI (s) (24:60) [20:21:30:625]: Setting cached product context: machine
assigned for product: 8A0F842331866D117AB7000B0D610002
MSI (s) (24:60) [20:21:30:625]: Using cached product context: machine
assigned for product: 8A0F842331866D117AB7000B0D610002
MSI (s) (24:60) [20:21:30:625]: Setting cached product context: machine
assigned for product: 8A0F842331866D117AB7000B0D610003
MSI (s) (24:60) [20:21:30:625]: Using cached product context: machine
assigned for product: 8A0F842331866D117AB7000B0D610003
MSI (s) (24:60) [20:21:30:625]: Setting cached product context: machine
assigned for product: 90404A0900063D11C8EF10054038389C
MSI (s) (24:60) [20:21:30:625]: Using cached product context: machine
assigned for product: 90404A0900063D11C8EF10054038389C
MSI (s) (24:60) [20:21:30:625]: Setting cached product context: machine
assigned for product: 9473DBE3E403C4A459570CE0F5102571
MSI (s) (24:60) [20:21:30:625]: Using cached product context: machine
assigned for product: 9473DBE3E403C4A459570CE0F5102571
MSI (s) (24:60) [20:21:30:625]: Setting cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (24:60) [20:21:30:625]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (24:60) [20:21:30:625]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (24:60) [20:21:30:640]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (24:60) [20:21:30:640]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (24:60) [20:21:30:640]: User policy value 'DisableMedia' is 0
MSI (s) (24:60) [20:21:30:640]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (24:60) [20:21:30:640]: SOURCEMGMT: Media enabled only if package is
safe.
MSI (s) (24:60) [20:21:30:640]: SOURCEMGMT: Looking for sourcelist for
product {B32C4059-6E7A-41EF-AD20-56DF1872B923}
MSI (s) (24:60) [20:21:30:640]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (24:60) [20:21:30:640]: SOURCEMGMT: Adding
{B32C4059-6E7A-41EF-AD20-56DF1872B923}; to potential sourcelist list
(pcode;disk;relpath).
MSI (s) (24:60) [20:21:30:640]: Using cached product context: machine
assigned for product: 9504C23BA7E6FE14DA0265FD81279B32
MSI (s) (24:60) [20:21:30:640]: SOURCEMGMT: Now checking product
{B32C4059-6E7A-41EF-AD20-56DF1872B923}
MSI (s) (24:60) [20:21:30:640]: SOURCEMGMT: Media is enabled for product.
MSI (s) (24:60) [20:21:30:640]: SOURCEMGMT: Attempting to use LastUsedSource
from source list.
MSI (s) (24:60) [20:21:30:640]: SOURCEMGMT: Trying source
f:\f3e624b52f22d7b63d067ce6\BCM\.
MSI (s) (24:60) [20:21:30:640]: Note: 1: 2203 2:
f:\f3e624b52f22d7b63d067ce6\BCM\mssmlbiz.msi 3: -2147287037
MSI (s) (24:60) [20:21:30:640]: SOURCEMGMT: Source is invalid due to
missing/inaccessible package.
MSI (s) (24:60) [20:21:30:640]: Note: 1: 1706 2: -2147483647 3: mssmlbiz.msi
MSI (s) (24:60) [20:21:30:640]: SOURCEMGMT: Processing net source list.
MSI (s) (24:60) [20:21:30:640]: Note: 1: 1706 2: -2147483647 3: mssmlbiz.msi
MSI (s) (24:60) [20:21:30:640]: SOURCEMGMT: Processing media source list.
MSI (s) (24:60) [20:21:30:656]: Note: 1: 2203 2: 3: -2147287037
MSI (s) (24:60) [20:21:30:656]: SOURCEMGMT: Source is invalid due to
missing/inaccessible package.
MSI (s) (24:60) [20:21:30:656]: Note: 1: 1706 2: -2147483647 3: mssmlbiz.msi
MSI (s) (24:60) [20:21:30:656]: SOURCEMGMT: Processing URL source list.
MSI (s) (24:60) [20:21:30:656]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (24:60) [20:21:30:656]: Note: 1: 1706 2: -2147483647 3: mssmlbiz.msi
MSI (s) (24:60) [20:21:30:656]: Note: 1: 1706 2: 3: mssmlbiz.msi
MSI (s) (24:60) [20:21:30:656]: SOURCEMGMT: Failed to resolve source
MSI (s) (24:60) [20:21:30:656]: MainEngineThread is returning 1612
MSI (c) (C4:40) [20:21:30:656]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C4:40) [20:21:30:656]: MainEngineThread is returning 1612
=== Verbose logging stopped: 11/4/2007 20:21:30 ===
What is the problem? I hope this helped it further.
THanks again.
Jerry
