Plz help - Nortons "Go back" crashed my workstation

G

Gina Miller

Hello, so today I bought Norton Systemware Premier for my BOXX
workstation and I downloaded it, for a minute I saw an error but it
continued to install, apparently it installs "Go Back" by default. I am
already familiar with GoBack and I know that it creates a false
partition and since that's what the raid core (I've got four or five I
forget) is I didn't even want GoBack, just the rest of the Norton
package. Anyways, it said it installed successfully and that I needed
to reboot which I did, so the normal bios info etc.screen loads up, and
the raid core one too, but then I get another black screen with a error
with a go back message of some sort saying I can press a key to reboot
(still in black screen mode), and then it does this whole cycle over
again, etc. etc. etc. The Go back splash actually does pop up real
quick in the cycle, you know where it says "if you are having problems
press the space bar" I did click that and one of the options is to
"disable GoBack" sounds good right, so the disable bar shows up, but
only stays at 0%, and never goes any further, I think because it hasn't
ever been loaded into windows yet, since I haven't gotten into windows
anymore. Boxx is closed right now, I did shut my machine down now and I
know I could call tomorrow but I was wondering if any of you know
anything about this or can help me? Can I remove this nasty program by
going into "setup" and how would I do this? Not sure if I backed up my
last big project.......My tummy is all shakey!!!! I'm so scared....
Thank you ahead of time.
 
G

Guest

RAID configuration(s) do not create any false partitions,RAID sets up 2
or more hds to work together as one......As far as getting xp to start,you
can either tap the F8 key on start up,select safe mode.Or boot to xp cd,
recovery,type:CHKDSK C: /R When its thru type:Listsvc Then type:Disable
Disable might be able to disable the antivirus ,im not sure about the
guidelines,
read kb307654 For details..
 

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