PLEASE HELP

[Elisabeth]

I am so very frustrated I have been working for 3 days trying to get the
microsoft outlook set up and I can not get it to work I have tried everything
that the disscusion groups say to do and nothing helps...I can't send or
receive emails at all I thought I would delete it and start over but I can't
even find a spot to do that please help we would like to have email here at
work.PLEASEEEEEEEEEEEE Help me

 

[Elisabeth]

Yes I have and the firewall and sec. is trend micro- pc cillian and then the
regular windows sec..... -
Elisabeth

Have you followed the instructions on your ISPs website?

What firewall, anti-virus application or security suite is installed? There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

I am so very frustrated I have been working for 3 days trying to get the
microsoft outlook set up and I can not get it to work I have tried
everything
that the disscusion groups say to do and nothing helps...I can't send or
receive emails at all I thought I would delete it and start over but I
can't
even find a spot to do that please help we would like to have email here
at
work.PLEASEEEEEEEEEEEE Help me

 

[Guest]

I am so very frustrated I have been working for 3 days trying to get the
microsoft outlook set up and I can not get it to work I have tried
everything
that the disscusion groups say to do and nothing helps...I can't send or
receive emails at all I thought I would delete it and start over but I
can't
even find a spot to do that please help we would like to have email here
at
work.PLEASEEEEEEEEEEEE Help me

You'll get help for Outlook faster if you ask in newsgroup:

microsoft.public.outlook.general

Mention which version of Outlook you are using and that
you are running it under Vista, in case it matters.

 

[Guest]

Are you asking for the Outlook program or for the Windows
Mail program?

If it's the Outlook program, you're likely to get a better answer
in newsgroup:

microsoft.public.outlook.general

Mention which version of Outlook you're using, and that you're
using it under Vista, in case it matters.

If it's the Windows Mail program instead, keep on reading.

A recent version of the Trend antivirus program (details not available)
tend to cause assorted problems in Windows Mail. To stop it from
creating problems, you have to uninstall it, not just disable a part or
all of it. You sometimes then need to remove your email account
under Windows Mail, then restart Windows Mail and create the
account again.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause such problems in Windows Mail.
I recommend either avast! or AVG, either one with a custom
install that tells it to leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

Yes I have and the firewall and sec. is trend micro- pc cillian and then
the
regular windows sec..... -
Elisabeth

Have you followed the instructions on your ISPs website?

What firewall, anti-virus application or security suite is installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

I am so very frustrated I have been working for 3 days trying to get the
microsoft outlook set up and I can not get it to work I have tried
everything
that the disscusion groups say to do and nothing helps...I can't send
or
receive emails at all I thought I would delete it and start over but I
can't
even find a spot to do that please help we would like to have email
here
at
work.PLEASEEEEEEEEEEEE Help me

 

[Elisabeth]

OK so this is a vista program and it is just microsoft windows mail not
outllook and I am not completely computer illliterate at least I thought I
wasn't but this is kicking me so could you tell me how to uninstall it I
can't find it either I just started this job and they just put the computer
in so it is bare almost and I think that is why it is so difficult for
me....PLEASE AND THANK YOU
--
Elisabeth

Are you asking for the Outlook program or for the Windows
Mail program?

If it's the Outlook program, you're likely to get a better answer
in newsgroup:

microsoft.public.outlook.general

Mention which version of Outlook you're using, and that you're
using it under Vista, in case it matters.

If it's the Windows Mail program instead, keep on reading.

A recent version of the Trend antivirus program (details not available)
tend to cause assorted problems in Windows Mail. To stop it from
creating problems, you have to uninstall it, not just disable a part or
all of it. You sometimes then need to remove your email account
under Windows Mail, then restart Windows Mail and create the
account again.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause such problems in Windows Mail.
I recommend either avast! or AVG, either one with a custom
install that tells it to leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

Yes I have and the firewall and sec. is trend micro- pc cillian and then
the
regular windows sec..... -
Elisabeth

Have you followed the instructions on your ISPs website?

What firewall, anti-virus application or security suite is installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

I am so very frustrated I have been working for 3 days trying to get the
microsoft outlook set up and I can not get it to work I have tried
everything
that the disscusion groups say to do and nothing helps...I can't send
or
receive emails at all I thought I would delete it and start over but I
can't
even find a spot to do that please help we would like to have email
here
at
work.PLEASEEEEEEEEEEEE Help me

 

[Guest]

We often try to provide enough details so that people who read this
newsgroup but don't post messages here will benefit.

Double click on Computer on your desktop, then click on Control
Panel, then double click on Programs and Features. Go down the
list until you find that program (I don't have so I can't tell you what to
look for), click on it, then click on Uninstall.

OK so this is a vista program and it is just microsoft windows mail not
outllook and I am not completely computer illliterate at least I thought I
wasn't but this is kicking me so could you tell me how to uninstall it I
can't find it either I just started this job and they just put the
computer
in so it is bare almost and I think that is why it is so difficult for
me....PLEASE AND THANK YOU
--
Elisabeth

Are you asking for the Outlook program or for the Windows
Mail program?

If it's the Outlook program, you're likely to get a better answer
in newsgroup:

microsoft.public.outlook.general

Mention which version of Outlook you're using, and that you're
using it under Vista, in case it matters.

If it's the Windows Mail program instead, keep on reading.

A recent version of the Trend antivirus program (details not available)
tend to cause assorted problems in Windows Mail. To stop it from
creating problems, you have to uninstall it, not just disable a part or
all of it. You sometimes then need to remove your email account
under Windows Mail, then restart Windows Mail and create the
account again.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause such problems in Windows Mail.
I recommend either avast! or AVG, either one with a custom
install that tells it to leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

Yes I have and the firewall and sec. is trend micro- pc cillian and
then
the
regular windows sec..... -
Elisabeth


:

Have you followed the instructions on your ISPs website?

What firewall, anti-virus application or security suite is installed?
There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

I am so very frustrated I have been working for 3 days trying to get
the
microsoft outlook set up and I can not get it to work I have tried
everything
that the disscusion groups say to do and nothing helps...I can't
send
or
receive emails at all I thought I would delete it and start over but
I
can't
even find a spot to do that please help we would like to have email
here
at
work.PLEASEEEEEEEEEEEE Help me