PLEASE HELP: USB MIC

G

Guest

My learned friends,

I have been using speech to text software Dragon Naturally Speaking v.8 with
Widows XP home for over a year with no problems. Owing to an overly burdened
hard drive I have been unable to simple try a system restore to solve this
problem, but, in any case, I doubt that it would solve this problem. I will,
in time, decease the load on my hard drive, but I digress. My problem is that
the microphone I have been using “Plantronics Digital DSP 400†(Headset)
suddenly stopped working. I do not know if this is a hardware or software
problem. I was of the opinion that the microphone is simply no longer being
recognised (it is a USB microphone). The mic did not come with any drivers,
indeed when I first connected it, Windows XP recognised it immediately and I
could start using it without delay.

The mic has an inbuilt volume control that controls the volume output of the
PC. Strangely, when the mic is connected to the CPU this feature still works
but when I try to talk into the microphone no sound is recorded. The error
message I am getting from the software is that the volume is too low, but
this is the case even with all the volume at maximum. It is because of this
that I feel it may be a problem with the mic part of the headset but nothing
has happened to it to warrant this. Thus, I seek you assistance.

Please advise.

Yours

Joe
 
G

Guest

Hi Joe,

I've had a simialr problem with a USB headset and the mic suddenly stopping.
I posted this question and have tried adjusting power on the USB ports. have
you had any success? I'll keep you posted if I manage to solve this.

Cheers

pete

I have been using a USB headset for VOIP calls recently and everything was
working fine. However yesterday the microphone stopped working. I tried
control panel -> sounds/audio -> voice -> test hardware (result: no voice
heard). The microphone was switched on and was not muted or anything
straightforward like that.

I assumed this was maybe a hardware problem but today the mic started
working again (and predictably then stopped after 30 minutes). Rebooting
didn't help either. After a bit of digging I found lots of other people have
been having a similar problem. Possibly driver related?

see Logitech forum link here:

http://forums.logitech.com/logitech/board/message?board.id=microphone_general&message.id=10

or here

http://forums.logitech.com/logitech/board/message?board.id=microphone_general&message.id=2

I'm using XP SP2 and so the driver should be PnP I've tried uninstalling the
driver/headset in Device manager. The headset driver is then reloaded by XP
but still no microphone. I tried updating the realtek driver (AC 97) but no
joy. I'm running out of ideas - Can anyone help or have suggestions for
figuring out the problem?

Thank you

Peter
 
G

Guest

Hi Pete,

I have had no joy with the headset so far. I tried installing some drivers
from the manufacturer but no change. I am not sure if it is a driver problem
because when I first connected the mic to windows XP it was working very
well. Like you, I am out of ideas.
I will keep checking this post, hopefully the community can come up with
something.

-Joe
 

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