PLEASE HELP URGENT!!!

[Guest]

I have a user on Windows XP and Office XP. Everytime the user shuts down
settings are lost, for example putting icons (shortcuts etc.) on the desktop
in a certain order as soon as you shut down and restart all the icons have
moved.

But more importantly than that it is loosing Outllok settings so the user
has to re-configure her outlook every day, also printer settings. Also in
Outlook, once the user has shut down and restarted, Outlook is looking for
the Mircosoft Exchange Server which no longer exists and then times out
giving an error of "work offline".

Is there anyone who has any advice, I am getting really desperate!! I have
rebuilt the machine with a fresh copy of XP and still the problem persists!!

Thank you in advance!!

Louise.

 

[Malke]

I have a user on Windows XP and Office XP. Everytime the user shuts
down settings are lost, for example putting icons (shortcuts etc.) on
the desktop in a certain order as soon as you shut down and restart
all the icons have moved.

But more importantly than that it is loosing Outllok settings so the
user
has to re-configure her outlook every day, also printer settings.
Also in Outlook, once the user has shut down and restarted, Outlook is
looking for the Mircosoft Exchange Server which no longer exists and
then times out giving an error of "work offline".

Is there anyone who has any advice, I am getting really desperate!! I
have rebuilt the machine with a fresh copy of XP and still the problem
persists!!

When you say you have rebuilt the machine, do you mean you've done a
clean install of Windows? Because it sounds more like you're either
doing a Repair Install or applying a corporate image. There is no way
that Outlook could be looking for a previous Exchange Server on a
clean-install; assuming that you've installed MS Office after your
clean install Outlook wouldn't even be configured yet. The
configuration to an Exchange Server can't happen all by itself.

Explain how your corporate settings - current or otherwise - are getting
put into the clean install.

Malke