Need some computer guru help please

A

Andy

I wanted a i386 directory, so I dled sp3 and installed it and got that i386 dir.

Unfortunately, there were a lot of problems after rebooting.

73 instances of explorer opened, and about 4 errors with other things.

Of course, the ever useless event viewer was empty of any errors.

I stopped aclntusr.exe and kusrinit.exe and miraculously when I login, XP immediately tells me it is saving my settings and it shuts down.

I tried BartPE, but it doesn't let you run services to get programs restarted.

Windows Install disk didn't help much either. It got me to a recovery console but I forgot how to use it. Posted Image
 
A

Andy

I wanted a i386 directory, so I dled sp3 and installed it and got that i386 dir.



Unfortunately, there were a lot of problems after rebooting.



73 instances of explorer opened, and about 4 errors with other things.



Of course, the ever useless event viewer was empty of any errors.



I stopped aclntusr.exe and kusrinit.exe and miraculously when I login, XP immediately tells me it is saving my settings and it shuts down.



I tried BartPE, but it doesn't let you run services to get programs restarted.



Windows Install disk didn't help much either. It got me to a recovery console but I forgot how to use it. Posted Image

I am sorry for the tone of my last message.

It is my daughter's computer and I am frustrated.

Andy
 
T

Twayne

In
Andy said:
I am sorry for the tone of my last message.

It is my daughter's computer and I am frustrated.

Andy


Where did you get SP3 from? Sounds like you may have gotten some malware
there. Only get SP3 from MS download.

I have to assume you had the requisite SP1 OR SP2 installed first?

Did you follow MS's instruction on things to do before installnig SP3?
They're important especially on some machines. They also talk about having
to have SP 1 or 2 installed first and several other things.

HTH,

Twayne`
 
P

Paul

Andy said:
I wanted a i386 directory, so I dled sp3 and installed it and got that i386 dir.

Unfortunately, there were a lot of problems after rebooting.

73 instances of explorer opened, and about 4 errors with other things.

Of course, the ever useless event viewer was empty of any errors.

I stopped aclntusr.exe and kusrinit.exe and miraculously when I login, XP immediately tells me it is saving my settings and it shuts down.

I tried BartPE, but it doesn't let you run services to get programs restarted.

Windows Install disk didn't help much either. It got me to a recovery console but I forgot how to use it. Posted Image

This is SP3.

http://www.microsoft.com/en-us/download/details.aspx?id=24

WindowsXP-KB936929-SP3-x86-ENU.exe
331,805,736 bytes

Note - that is *not* an installer CD. That is a program you
run, to patch an installation from older Service Pack level,
to SP3 level. It is available separately, so you don't have to
install it from Windows Update. You can put that on a CD
and take it with you. Also of note - the system would still
need 100+ security updates from Windows Update after that,
as a lot has happened since SP3 was released.

What you might be looking for, is a WinXP SP3 installer CD.
That would have an i386 folder on it.

546,950,148 bytes
6951 files, 153 folders

And that's not the whole story. Inside, there is

i386/SP3.CAB 20,056,462 bytes

and that holds patched versions of files for the installation.
So on top of older versions in the i386 folder, there are
yet more of them inside the CAB file. Presumably SFC (system
file checker) knows of these details, as well as the
system installer in the i386 folder.

I don't know if "slipstreaming" to produce an SP3 CD
is exactly equivalent to a purchased SP3 CD. My CD is
a purchased version, and I have no way to test other
possible combinations - of producing an i386 folder.

Suffice to say, downloading the 331,805,736 byte file,
is not the equivalent of the 546,950,148 bytes in the
i386 folder from the CD. Both folders contain compressed
files, so we can roughly compare them for equivalence.
What the WindowsXP-KB936929-SP3-x86-ENU.exe does, is
patch up a system to SP3 level, rather than replace
each and every file in it.

*******

If you stop services related to system security,
it'll "tip over" the OS and the OS will shut down
in 60 seconds, in response. If the OS doesn't feel that
security features are present, it stops. That's why
you have to be "careful where you swing that sledge hammer".

Either reach for that backup you made before all this started.

Or, time for a re-install.

Save the user files. Save the email databases. If in doubt,
backup the entire C: as it now stands (damage and all).

You can scan for malware, to at least know whether you're infected
or not. This is an offline scanner, and works even if the OS
is dead. This will tell you whether the stuff you'll be backing
up is infected or not.

http://support.kaspersky.com/8092

"ISO image of Kaspersky Rescue Disk 10 (237 MB)"

Using another computer, download that, use IMGBurn or Nero and
convert the ISO9660 file into a boot CD. Boot the affected computer
with the CD. The computer should be connected to a currently
working router and broadband modem, so the CD can download
virus definition updates for scanning. The Kav CD I have here,
doesn't know anything about dialup (it could, but they didn't
bother including it).

http://en.wikipedia.org/wiki/Imgburn

"As of version 2.5.1.0, ImgBurn includes optional adware
in the installer."

*******

I'm an amateur. This is my advice...

"Any time you *attempt* to repair another person's computer,
back up their disk first! You'll be glad you did."

I own a 2TB drive, just specifically for this reason. Anything
I could possible ruin, fits on that drive :) Safety first!

It's like "belt and suspenders". You own the belt already,
and the suspenders take the form of that USB external hard
drive for storing the backups.

HTH,
Paul
 
A

Andy

I wanted a i386 directory, so I dled sp3 and installed it and got that i386 dir.



Unfortunately, there were a lot of problems after rebooting.



73 instances of explorer opened, and about 4 errors with other things.



Of course, the ever useless event viewer was empty of any errors.



I stopped aclntusr.exe and kusrinit.exe and miraculously when I login, XP immediately tells me it is saving my settings and it shuts down.



I tried BartPE, but it doesn't let you run services to get programs restarted.



Windows Install disk didn't help much either. It got me to a recovery console but I forgot how to use it. Posted Image

Won't I lose everything if I do a re-install ?

Andy
 
P

Paul

Andy said:
Won't I lose everything if I do a re-install ?

Andy

A Repair Install, doesn't remove everything. It "freshens up" the
OS. The problem with that, is all sorts of stuff is preserved,
perhaps even malware (if that is what it is).

(A classic reference, but lacking pictures you might find on another site.)
http://michaelstevenstech.com/XPrepairinstall.htm

Note that a repair install no longer works really well,
because of issues of matching the Service Pack level,
or removing IE7 or IE8, before using the installer disc
which has IE6 on it. There are a few things to research before
attempting the repair install for best results. Apparently,
the IE mess can be resolved, by reinstalling the matching
version of IE, after the install step is finished. But
I don't see that as being a guarantee, merely an observation
that someone noticed that seemed to clean things up enough
to run.

(And, do a backup first... When working on someone else's PC,
"do no harm". At least know how to restore from backup, so
they're no worse off.)

*******

A clean install, basically starts over again.

Tools like this (FAST), allow bringing information from an old
computer to a new computer.

http://support.microsoft.com/kb/293118

But, the problem with that is, your old computer is no longer
sane, so you can't really expect FAST to run.

People here, in 2005, worked on a BartPE plugin for FAST.
If it was anything like the amount of effort to track down
like the NTBackup plugin was, good luck on that. Building your
BartPE, be prepared to set aside a couple days to get the
recipe down. I built about six different images, before I
had something that was fit to waste a CD on. I tested the
other versions in a virtual machine, until it looked like
I was getting somewhere (had enough plugins to make it
usable). It wasn't a problem getting the basic CD prepared,
just including plugins or figuring out how the plugin process
worked that was a time waster. At the time, I needed to
make a sample NTBackup file, to feed into a tool that promised
to convert it to something useful. And decided it would be
fun to do from BartPE.

http://www.911cd.net/forums/lofiversion/index.php/t14780.html

There are plenty of possibilities, but... back up first.

*******

Some backup tools, rely on the C: being sane, in order to
run the tool. My computer is triple boot on independent
disks, so I don't lack for a means to run the odd thing
(such as arrange a backup). That's going to be a pain to
do on a laptop. As a laptop is generally lacking in the
"spare disk" department. If stuck, I can do backups from a
Linux LiveCD, but even mentioning that here, brings howls of
derision. (Like, "you couldn't do that with Windows ?").
I choose to view all OSes as tools to be used. If my
hammer is damaged, I reach for a crowbar, even if it
looks funny.

Now, luckily, these days you can easily unscrew the
laptop hard drive, pull the metal tray with drive out,
remove drive from tray, and cable it up and plug into
an internal port on your desktop system. If you need to
do a backup, that's one way to get it done. For IDE
drives, you'll need a 44 pin to 40 pin IDE adapter.
For SATA drives, you need nothing, as 2.5" SATA is
the same as 3.5" SATA, and the SATA power and data
cable in your desktop will work fine with it. Only
1.8" SSDs use the pesky 1.8" microSATA connector.

Sorry I couldn't help more.

Paul
 
B

Ben Myers

Andy said:
I wanted a i386 directory, so I dled sp3 and installed it and got that i386
dir.
Unfortunately, there were a lot of problems after rebooting.
73 instances of explorer opened, and about 4 errors with other things.
I stopped aclntusr.exe and kusrinit.exe and miraculously when I login, XP
immediately tells me it is saving my settings and it shuts down.
I tried BartPE, but it doesn't let you run services to get programs
restarted.
Windows Install disk didn't help much either. It got me to a recovery
console but I forgot how to use it. Posted Image

Start the computer in Safe mode by tapping the F8 key during bootup, then go
to
"Control Panel", "Add/Remove Programs" and uninstall SP3.

Ben
 
A

Andy

I wanted a i386 directory, so I dled sp3 and installed it and got that i386 dir.



Unfortunately, there were a lot of problems after rebooting.



73 instances of explorer opened, and about 4 errors with other things.



Of course, the ever useless event viewer was empty of any errors.



I stopped aclntusr.exe and kusrinit.exe and miraculously when I login, XP immediately tells me it is saving my settings and it shuts down.



I tried BartPE, but it doesn't let you run services to get programs restarted.



Windows Install disk didn't help much either. It got me to a recovery console but I forgot how to use it. Posted Image

Same situation under Safe Mode as a normal boot.
 

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