PLEASE HELP!! - Cannot open backed up .pst file

G

Guest

I desparately need help to open my backed up .pst file. I have thousands of
work emails (over 800 MB .pst file) that I am trying to access on my home PC
running the exact same version of Outlook (2003). The only difference
between my work PC and my home PC is the OS - work is XP Pro, home is XP
Media Center.

Anyway, what I have done is copied the .pst file to my hard drive and
unchecked "Read Only" in file properties. I then tried to access the .pst
file via Data File Management - clicked "ADD" and chose "Office Outlook
Personal Folders File (.pst)". When I choose the backed up .pst file I get
the following message - "The file C:\Documents and
Settings\HP_Administrator\My Documents\Work_Emails.pst is not a personal
folders file". I also tried "OPEN" from the File menu - "Outlook Data File"
and selected the backed up .pst file and after about 30 seconds a new email
screen opens up with the 800 MB .pst file as an attachment. I then tried
creating a new Outlook Mail profile and went back through the steps above and
got the same results. I have also tried to run the scanpst.exe application
and it would not read my backed up .pst file.

Please help!! I know there must be a way to access these emails. These
emails were from my previous employer so I can't ask for help from my PC
Support department. What's worse is my new employer uses the dreaded L-NOTES
- what a worthless email application!!

Thanks very much in advance for any help that any of you can provide!

Jeremy
 
R

Russ Valentine [MVP-Outlook]

How did you create and transfer the PST file? You seem to have corrupted it.
Have you checked it for errors using the Inbox Repair Tool?
 
G

Guest

PC Support at my old employer burned the .pst file directly to a DVD. I
simply copied it from the DVD to my home PC C drive.

When I run the Inbox Repair Tool - I get a message stating that it does not
recognize the file - no information can be recovered.

Am I completely out of luck - no chance of recovering the data??? Please
say no...

Russ Valentine said:
How did you create and transfer the PST file? You seem to have corrupted it.
Have you checked it for errors using the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]
JeremyF said:
I desparately need help to open my backed up .pst file. I have thousands
of
work emails (over 800 MB .pst file) that I am trying to access on my home
PC
running the exact same version of Outlook (2003). The only difference
between my work PC and my home PC is the OS - work is XP Pro, home is XP
Media Center.

Anyway, what I have done is copied the .pst file to my hard drive and
unchecked "Read Only" in file properties. I then tried to access the .pst
file via Data File Management - clicked "ADD" and chose "Office Outlook
Personal Folders File (.pst)". When I choose the backed up .pst file I
get
the following message - "The file C:\Documents and
Settings\HP_Administrator\My Documents\Work_Emails.pst is not a personal
folders file". I also tried "OPEN" from the File menu - "Outlook Data
File"
and selected the backed up .pst file and after about 30 seconds a new
email
screen opens up with the 800 MB .pst file as an attachment. I then tried
creating a new Outlook Mail profile and went back through the steps above
and
got the same results. I have also tried to run the scanpst.exe
application
and it would not read my backed up .pst file.

Please help!! I know there must be a way to access these emails. These
emails were from my previous employer so I can't ask for help from my PC
Support department. What's worse is my new employer uses the dreaded
L-NOTES
- what a worthless email application!!

Thanks very much in advance for any help that any of you can provide!

Jeremy
 
R

Russ Valentine [MVP-Outlook]

Probably. Sounds like "PC Support" didn't know what they were doing. If they
exported this file to create it, for example, they corrupted it. You can try
running a scandisk utility on it then see if the Inbox Repair Tool would
work. If the Inbox Repair Tool fails to repair the PST file, you can use the
following tool to find out what can be fixed:
http://officerecovery.com/outlook/index.htm

--
Russ Valentine
[MVP-Outlook]
JeremyF said:
PC Support at my old employer burned the .pst file directly to a DVD. I
simply copied it from the DVD to my home PC C drive.

When I run the Inbox Repair Tool - I get a message stating that it does
not
recognize the file - no information can be recovered.

Am I completely out of luck - no chance of recovering the data??? Please
say no...

Russ Valentine said:
How did you create and transfer the PST file? You seem to have corrupted
it.
Have you checked it for errors using the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]
JeremyF said:
I desparately need help to open my backed up .pst file. I have
thousands
of
work emails (over 800 MB .pst file) that I am trying to access on my
home
PC
running the exact same version of Outlook (2003). The only difference
between my work PC and my home PC is the OS - work is XP Pro, home is
XP
Media Center.

Anyway, what I have done is copied the .pst file to my hard drive and
unchecked "Read Only" in file properties. I then tried to access the
.pst
file via Data File Management - clicked "ADD" and chose "Office Outlook
Personal Folders File (.pst)". When I choose the backed up .pst file I
get
the following message - "The file C:\Documents and
Settings\HP_Administrator\My Documents\Work_Emails.pst is not a
personal
folders file". I also tried "OPEN" from the File menu - "Outlook Data
File"
and selected the backed up .pst file and after about 30 seconds a new
email
screen opens up with the 800 MB .pst file as an attachment. I then
tried
creating a new Outlook Mail profile and went back through the steps
above
and
got the same results. I have also tried to run the scanpst.exe
application
and it would not read my backed up .pst file.

Please help!! I know there must be a way to access these emails.
These
emails were from my previous employer so I can't ask for help from my
PC
Support department. What's worse is my new employer uses the dreaded
L-NOTES
- what a worthless email application!!

Thanks very much in advance for any help that any of you can provide!

Jeremy
 

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