Physical Memory Dump....

P

paulhebron

I run Windows XP Home on a 2 yr. old Dell Inspiron 5150. I've got 256
MB's of ram.

Recently, I suddenly got a blue screen warning me that a serious error
had caused the computer to dump all physical memory in order to protect
the computer. It then referenced the idea that I should check any
recent hardware or sofware installations as that might be causing the
problem. I had recently upgraded Windows Media Player from ver. 9 to
10 (and I'm not certain ver. 9 had installed itself correctly....I
hadn't been using it at all). So I uninstalled ITunes and the Aplle
updater that I think came with ver. 10, but don't know how to go back
to ver. 9 on the Windows Media Player.

I should also say that after the initial blue screen of warning, I
rebooted and everything does in fact work.........it just goes very,
very slowly. A friend suggested that the machine might be trying to
run off of virtual memory since physical memory was dumped, and
suggested checking those ratios, but I've no idea where to go (control
panel?) to do that.

Any ideas????

Thanks in advance!!!

-- Paul Hebron
 
G

Gerry Cornell

256 mb RAM memory is insufficient. You need at least 512 mb
depending on the way the computer is used.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click
on the My Computer icon on the Desktop and select Properties,
Advanced, StartUp and Recovery, System Failure and uncheck
box before Automatically Restart. Post a copy of the message here.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

There will also be Error Reports in Event Viewer. Please post copies.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What drivers
are listed as unsigned? Disregard those which are not checked.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
R

Rock

I run Windows XP Home on a 2 yr. old Dell Inspiron 5150. I've got 256
MB's of ram.

Recently, I suddenly got a blue screen warning me that a serious error
had caused the computer to dump all physical memory in order to protect
the computer. It then referenced the idea that I should check any
recent hardware or sofware installations as that might be causing the
problem. I had recently upgraded Windows Media Player from ver. 9 to
10 (and I'm not certain ver. 9 had installed itself correctly....I
hadn't been using it at all). So I uninstalled ITunes and the Aplle
updater that I think came with ver. 10, but don't know how to go back
to ver. 9 on the Windows Media Player.

I should also say that after the initial blue screen of warning, I
rebooted and everything does in fact work.........it just goes very,
very slowly. A friend suggested that the machine might be trying to
run off of virtual memory since physical memory was dumped, and
suggested checking those ratios, but I've no idea where to go (control
panel?) to do that.

Any ideas????

What was the error code? Research it at this site:
http://www.aumha.org/win5/kbestop.htm
 
P

paulhebron

Ok.....here is the tech info that appears when I get a blue screen
saying that all physical
memory has been dumped to protect the computer.

stop: 0x0000007A (0xc03e6938, 0xc000000e, 0xf9a4e130, 0x0726b860)
atapi.sys - Address F9a4e130 Base At F9a3d000, Date Stamp 41107b4d


And at the very bottom of the error message.....


Error Signature: BCCode: &A BCP1:C03E6938 BCP2:C000000E BCP3:F9A4E130

BCP4:0726B860
OSVER;5_1_2600 SP:2_0 Product:768_1


Hope this helps. The laptop is a Dell Inspiron 5150, running Win. XP
Home. Right now the machine works, but everything takes an
excruciatingly long time to load.


Thanks in advance for the help!


-- Paul
 
P

paulhebron

Ok.....here is the tech info that appears when I get a blue screen
saying that all physical
memory has been dumped to protect the computer.

stop: 0x0000007A (0xc03e6938, 0xc000000e, 0xf9a4e130, 0x0726b860)
atapi.sys - Address F9a4e130 Base At F9a3d000, Date Stamp 41107b4d

And at the very bottom of the error message.....

Error Signature: BCCode: &A BCP1:C03E6938 BCP2:C000000E BCP3:F9A4E130

BCP4:0726B860
OSVER;5_1_2600 SP:2_0 Product:768_1

Hope this helps. The laptop is a Dell Inspiron 5150, running Win. XP
Home. Right now the machine works, but everything takes an
excruciatingly long time to load.

Thanks in advance for the help!

-- Paul
 

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