Dumping of physical memory

[Prathish]

My computer is having windows xp SP2, with 1 GB Ram DDR2. My hard disk
capacity is 40 GB. My PC is getting hanged and then showing a blue screen
which shows dumping of physical memory. Can u please suggest any remedy.

 

[nass]

My computer is having windows xp SP2, with 1 GB Ram DDR2. My hard disk
capacity is 40 GB. My PC is getting hanged and then showing a blue screen
which shows dumping of physical memory. Can u please suggest any remedy.

And can we get the exact verbatim of the BSOD (Black/Blue screen error
please)!
Start the system by Tapping F8 to get the Boot up options then on the Boot
Up options select the Disbale Automatic Restart on Failure, Then Reboot and
Note down the Error on the screen.

If you can log in in either mode, try this to get the Error message:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

HTH,
nass

 

[Gerry]

You should post a copy of the Stop Error Report. Without this
information there is no way of knowing what the problem might be.

Have you tried Last Known Good Configuration?
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Please post the complete Stop Error ( BSOD) Report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.


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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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