Photo Story 3 Issue

[John Inzer]

I've just downloaded and made a "story", aka .wmv and saved it, BUT
the saved movie does not play correctly. The slides do not
transistion and the video is a black screen. I'm using Media Player
V10. If I "back-up" the plaing video it will play the slides okay.

When I "Preview" the story during it's creation it seems fine, BUT
after saving there seems to be an issue.

I'm not using any custom transistions, I'm just taking the defaults
when making the story. The only added feature I have included is to
add a music file (.wav).

Any help would be appreciated.

Thanks for your help in advance!!!!

============================
What is the format of the images you
are using in the project?

Please explain: "If I "back-up" the plaing
video it will play the slides okay".

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[John Inzer]

1. All the images are .jpg

=============================
Okay...shouldn't be a problem.
=============================

2. By "back-up" I mean this ..... when I see that the video-display
has gone black and is not displaying a picture, but the music keeps
playing, I move the "play-slider" backwards to a point where there
should be an image displayed and an image will show up. Does that
help?

=============================
This sounds like it may be a resource issue.

Deleting temp files and doing some routine
maintenance might improve the situation.

Empty your Temporary Internet Files Folder.

(260897) How to Delete the Contents of the
Temporary Internet Files Folder
http://support.microsoft.com/?kbid=260897

Running Disk Cleanup, Error Checking and
Defrag on a regular schedule is a good idea.

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

(315265) How to Perform Disk Error Checking
in Windows XP
http://support.microsoft.com/?kbid=315265
(check the two boxes..."Automatically fix file
system errors" and "Scan for and attempt
recovery of bad sectors") the utility will run
the next time you restart your computer.
(run error checking repeatedly until it finds
no errors)

(314848) How to Defragment Your Disk
Drive Volumes in Windows XP
http://support.microsoft.com/?kbid=314848

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Ray Mooney]

I've just downloaded and made a "story", aka .wmv and saved it, BUT the
saved movie does not play correctly. The slides do not transistion and the
video is a black screen. I'm using Media Player V10. If I "back-up" the
plaing video it will play the slides okay.

When I "Preview" the story during it's creation it seems fine, BUT after
saving there seems to be an issue.

I'm not using any custom transistions, I'm just taking the defaults when
making the story. The only added feature I have included is to add a music
file (.wav).

Any help would be appreciated.

Thanks for your help in advance!!!!

 

[Ray Mooney]

1. All the images are .jpg

2. By "back-up" I mean this ..... when I see that the video-display has gone
black and is not displaying a picture, but the music keeps playing, I move
the "play-slider" backwards to a point where there should be an image
displayed and an image will show up. Does that help?

 

[Ray Mooney]

Performance is not the issue, I don't have any problems playing many other
videos.

The issue only occurs with Photo Story 3 generated videos that I have
started making.

 

[John Inzer]

Performance is not the issue, I don't have any problems playing many
other videos.

The issue only occurs with Photo Story 3 generated videos that I have
started making.

==================================
I still think it's a resource issue but you
might try removing the motion effects
and see if there is an improvement.

The following freebie may be useful:

TweakPS
http://www.windowsphotostory.com/TweakPS

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Ray Mooney]

There was a post on the PhotoStory.com website forum about this problem.

As soon as I changed the song from a .WAV file to an .MP3 the issue went
away. Photo Story must be having a problem when rendering WAV files ...... a
bug!!!

 

[John Inzer]

There was a post on the PhotoStory.com website forum about this
problem.

As soon as I changed the song from a .WAV file to an .MP3 the issue
went away. Photo Story must be having a problem when rendering WAV
files ...... a bug!!!

======================
Thanks for the update.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Ray Mooney]

Another update .....

I made another Photo-Story (.wmv). All .jpg images and the music was an MP3.
I saved the project and then used TweakPS to change the "duration" and
remove the motion. Then I went back to Photo Story and made the .wmv .....
it had the same problem as my first Photo Story, the music played but
screens went black on image displays.

I closed the project and Photo Story and I went back to TweakPS and "Removed
Transistions", even though I didn't use any and the problem went away.

....... just thought I'd pass this along

 

[John Inzer]

Another update .....

I made another Photo-Story (.wmv). All .jpg images and the music was
an MP3. I saved the project and then used TweakPS to change the
"duration" and remove the motion. Then I went back to Photo Story and
made the .wmv ..... it had the same problem as my first Photo Story,
the music played but screens went black on image displays.

I closed the project and Photo Story and I went back to TweakPS and
"Removed Transistions", even though I didn't use any and the problem
went away.

...... just thought I'd pass this along

=================
Thanks for the update.

Probably not worth pursuing but guess
what? I still think the issue is resource
related.

And it's not impossible that it could
be an issue with your video driver.
I think I might reduce Graphics Hardware
Acceleration just to see it it would improve
the issue. If it does...you can bet the video
driver is at fault.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[John Inzer]

... I don't think it's a video driver issue at all cause I never have
a problem with other .wmv files, and I have lots stored and have
watched. It's only with Photo Story developed .wmv's that there is an
issue. If it was a video problem as you believe, I would have the
issue with other .wmv
files ----- don't you think?

=====================
I give up...have a good day.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Ray Mooney]

.... I don't think it's a video driver issue at all cause I never have a
problem with other .wmv files, and I have lots stored and have watched. It's
only with Photo Story developed .wmv's that there is an issue. If it was a
video problem as you believe, I would have the issue with other .wmv
files ----- don't you think?