nikki said:
i am getting an error in picture it photo premium that
says " an unexpected error occured trying to create a
dialog"
This happens when I try to open a picture for editing...
=====================================
Which version of Picture It! Premium? Open
the program and go to...Help / About...to find
the version number.
Did the program previously function correctly
or is this a fresh install?
Read the following MSKB article and also have
look at the general suggestions:
(299060) PI: General Protection Fault Error
Message When You Edit a Picture, Open a
Picture, or Start or Close Picture it! Publishing
http://support.microsoft.com/?kbid=299060
===================================
I can offer you some *general* suggestions that
help me to run several versions of Picture It! on
my old PIII 500, Win XP Home, SP1a...
(fully updated from Windows Update site):
If you happen to have Adobe PhotoShop or
Elements installed...right click on a .jpg file
and choose Properties. Click the Photoshop
Image tab and uncheck the "Generate Thumbnails"
button, then click OK.
Also...the following software has been reported
to be incompatible with various Picture It! products.
Replay TV Software
Veritas Netbackup Professional backup
eFax Messenger Plus
It has also been reported that being on a network
can cause Picture It! to be slow.
Make certain that your Video, Printer and
Scanner drivers are the most current available.
Check the manufacturer's websites for updated
drivers.
It may be worth a try to reduce your Graphics
Hardware Acceleration as per the instructions
in the following KB article:
(272193) PI: How to Troubleshoot
Graphics Issues
http://support.microsoft.com/?kbid=272193
If this improves the situation, it is a strong
indicator that you need to update your video
driver.
Before opening Picture It...close all programs
running in the background...*especially* virus
scanners.
Run Disk Cleanup (all options), Error-Checking/
ScanDisk and Defrag regularly. (make sure
all your Temp and Temporary Internet files
are deleted).
I even do a search for:
*.tmp, *.gid, *.bak, *.fts, *.chk
....and delete them all...I may be lucky but, so
far...no problems from doing this.
Having a hard drive that is 50% free doesn't
hurt either.
Running WinXP Home, I found that increasing
my paging file was beneficial...the following
article explains how to do it:
(308417) HOW TO: Set Performance
Options in Windows XP
http://support.microsoft.com/?kbid=308417
One last suggestion...open fewer images
and save often.
--
John Inzer
Picture It! MVP
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Picture It! Support Center
http://tinyurl.com/2po2o
Digital Image Support Center
http://tinyurl.com/3xxqg