Phone book entry not found sending via SMTP. Receiving via POP3 ok

[Guest]

Hello,

After switching from a dial-up provider to ADSL (broadband), my laptop can't
access my SMTP server anymore. I keep getting the following WinXP pop-up
window when I try to send an e-mail:

"RAS (Remote Access Service) Error Code 623: The system could not find the
phone book entry for this connection."

At the same time, browsing the web and downloading e-mails via POP3 works
fine! Strange!

Why does Windows try to dial-up only if I send an e-mail, but not if I do
other things on the Internet?

I should mention that I've been using the internal modem of my laptop for
the dial-up-connection, and that my Japanese ADSL provider sent me a modem
with which it is not necessary to make any settings in Windows to get online.
The modem seems to provide a LAN connection.

I've already deleted all dial-up Internet connections in the Windows system
settings.

How do I make Windows understand that it shall not try to dial-up just
because I am trying to access her SMTP server? Should I edit this strange
"phone book"? How?

Any advice will be highly appreciated.

Durp

 

[Guest]

Did you go in your email program, Outlook or express and delete that account?
If not it will try to use it. Hope that helps.

 

[Guest]

Yes, I tried this. However, it didn't help. BTW, my e-mail client is Mozilla
Thunderbird. So I first posted an inquiry about the problem to a forum for
this software. I was told that this is a Windows problem and that Outlook
Express would also be affected. How do e-mail clients send e-mails? Do they
all use a common WinXP SMTP mail sending gateway? I can't try whether OE is
affected right away, because it is my sister who has the problem, and she is
in Japan, while I am in Germany. The time difference is huge ...