Personal Folders Closure Problem

[Susan]

A user keeps getting the following message when she opens
Outlook: "The datafile Personal Folders was not closed
properly. This file is being checked for problems." Each
time she has shutdown Outlook the day before without
incident. I have done an Office Repair but she continues
to have the problem. What might cause this?

 

[Chris Lineback [MSFT]]

I would suggest you check the file for errors using scanpst.exe. Details on
this tool can be found in:

272227 OL2000: How to Find and Run the Inbox Repair Tool
http://support.microsoft.com/?id=272227

--
Hope that helps!!

Thank you!

Sincerely,
Chris Lineback, MCSE
Microsoft Enterprise Messaging Support

- Please do not send email directly to this alias. This alias is for
newsgroup purposes only.
-This posting is provided "AS IS" with no warranties, and confers no rights

 

[Susan]

Will this work with Outlook XP, too?

-----Original Message-----
I would suggest you check the file for errors using scanpst.exe. Details on
this tool can be found in:

272227 OL2000: How to Find and Run the Inbox Repair Tool
http://support.microsoft.com/?id=272227

--
Hope that helps!!

Thank you!

Sincerely,
Chris Lineback, MCSE
Microsoft Enterprise Messaging Support

- Please do not send email directly to this alias. This alias is for
newsgroup purposes only.
-This posting is provided "AS IS" with no warranties, and confers no rights






.

 

[Chris Lineback [MSFT]]

Yes, ScanPst.exe is provided will all versions of Outlook.

--
Hope that helps!!

Thank you!

Sincerely,
Chris Lineback, MCSE
Microsoft Enterprise Messaging Support

- Please do not send email directly to this alias. This alias is for
newsgroup purposes only.
-This posting is provided "AS IS" with no warranties, and confers no rights

 

[Guest]

I am getting the same error even after running ScanPst.exe. Any other ideas

----- Chris Lineback [MSFT] wrote: ----

Yes, ScanPst.exe is provided will all versions of Outlook

--
Hope that helps!

Thank you

Sincerely
Chris Lineback, MCS
Microsoft Enterprise Messaging Suppor

- Please do not send email directly to this alias. This alias is fo
newsgroup purposes only
-This posting is provided "AS IS" with no warranties, and confers no right

Will this work with Outlook XP, too