PC spontaneously reboots - Help

[Guest]

I recently upgraded a computer, but am now having an issue with spontaneous
reboots. I've been looking in the event viewer to try and determine exactly
what the issue is so I can remedy it, but I'm not able to understand all of
what's contained in the items I'm viewing.
First of all, I'm running WinXP Home, with a new Asus A8v-e deluxe mb, AMD
Athlon 64 3000 Processor, Radeon X700 Vid Card. (upgraded software to the
latest versions already)
Looking through the events, I think perhaps the following are explaining the
reboots. Would someone mind helping me better understand these events?
Here are some of them:
_________________________________________
Details
Product: Windows Operating System
ID: 1001
Source: Save Dump
Version: 5.2
Symbolic Name: EVENT_BUGCHECK_SAVED
Message: The computer has rebooted from a bugcheck. The bugcheck was: %1. A
dump was saved in: %2.

__________________________________________
Details
Product: Windows Operating System
ID: 1003
Source: System Error
Version: 5.2
Symbolic Name: ER_KRNLCRASH_LOG
Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4,
parameter4 %5.

Explanation
A blue screen (Stop error) was reported. The message contains details about
the error. A matching event with Event ID 1001 might also appear in the event
log. This matching event displays information about the specific error that
occurred.


I've also noticed that an event for the Yukon gigbit ethernet follows the
1001 Event error with "Port A is Up with 100 Mbps" ... Related, perhaps?

Besides the reboots, it seems that the computer at times is "sluggish",
especially noticable when moving, or copying files...

Any suggestions would be much appreciated...

Thanks!
David

 

[Guest]

A power supply problem can cause strange problems with the system. Could be
on the edge of failure.
If you replace it, you will soon know if that was the problem.

 

[Guest]

It's a brand new power supply, so I wouldn't expect a problem ...
David

 

[Malke]

It's a brand new power supply, so I wouldn't expect a problem ...
David

"Brand new" means nothing in hardware troubleshooting. In fact, if
hardware is going to fail it will usually do so right away. Strip the
machine down to the motherboard, video card, and one stick of RAM and
start running hardware tests. I'd start with the RAM.

Malke

 

[R. McCarty]

Good advice - also I would take into account Thermal conditions.
A spontaneous reboot, can be caused by overheating inside the
case from Fan failure, poor CPU heatsink contact, improper paste
on the CPU, video card Fan....
Video cards (especially the new 256/512 variety can generate a
lot of heat and venting is a problem if a PCI card is used in the
slot adjacent to the AGP/PCIe slot.

Best to use Everest to monitor your sensors or enter BIOS setup
and check the sensors there.

 

[Ken Blake]

In

It's a brand new power supply, so I wouldn't expect a problem
...

It would nice if it were true that brand-new things never failed,
but alas, it's very much false.