ER_KRNLCRASH_LOG

[Gateway man]

When importing an audio CD using iTunes (7) or WMP (11) I get the blue screen
STOP: 0X000000B8 (0X00000000, 0X00000000, 0X00000000, 0X00000000). When I ran
the event log the Details: Product: Windows Operating System; ID: 1003;
Source: System Error; Version: 5.2; Symbolic Name: ER_KRNLCRASH_LOG; Message:
Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.
Can anyone tell me how to stop my system from crashing? I just want to
import audio CD's without having the system crash. Your help &or direction
appreciated!

 

[nass]

When importing an audio CD using iTunes (7) or WMP (11) I get the blue screen
STOP: 0X000000B8 (0X00000000, 0X00000000, 0X00000000, 0X00000000). When I ran
the event log the Details: Product: Windows Operating System; ID: 1003;
Source: System Error; Version: 5.2; Symbolic Name: ER_KRNLCRASH_LOG; Message:
Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.
Can anyone tell me how to stop my system from crashing? I just want to
import audio CD's without having the system crash. Your help &or direction
appreciated!

Any hardware/software or updates installed recently?, please state all if
any in your next post.
This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then open
Device manager and see if there is any malfunctioining Devices or conflict in
IRQ, also look in the Event Viewer for error message and post them back in
your next post.

"Stop 0xB8 ATTEMPTED_SWITCH_FROM_DPC" Error Message When You Use a Parallel
Port Zip Drive
http://support.microsoft.com/kb/281428

Bug Check 0xB8: ATTEMPTED_SWITCH_FROM_DPC
http://msdn2.microsoft.com/en-us/library/ms795832.aspx


f you have Nvidia Graphic card Check for updated drivers for your graphics
card:
http://www.nvidia.com/Download/index.aspx?lang=en-us

Also check for your sound card driver updates.


First, try to eliminate hardware, by going to Device manager and check by
expanding the Plus [+] to see all devices listed, if there is a
malfunctioning device or conflicting device it will show in Device manager.

Read this articles and see, but how did you get rid of the Contra?.

Open a run command and type in these commands to see if there is a conflict
in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Use the command chkdsk /r with recovery console:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/326215
You may need this instruction for XP Repair:
http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.
nass

 

[Gateway man]

When importing an audio CD using iTunes (7) or WMP (11) I get the blue screen
STOP: 0X000000B8 (0X00000000, 0X00000000, 0X00000000, 0X00000000). When I ran
the event log the Details: Product: Windows Operating System; ID: 1003;
Source: System Error; Version: 5.2; Symbolic Name: ER_KRNLCRASH_LOG; Message:
Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.
Can anyone tell me how to stop my system from crashing? I just want to
import audio CD's without having the system crash. Your help &or direction
appreciated!

Any hardware/software or updates installed recently?, please state all if
any in your next post.
This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then open
Device manager and see if there is any malfunctioining Devices or conflict in
IRQ, also look in the Event Viewer for error message and post them back in
your next post.

"Stop 0xB8 ATTEMPTED_SWITCH_FROM_DPC" Error Message When You Use a Parallel
Port Zip Drive
http://support.microsoft.com/kb/281428

Bug Check 0xB8: ATTEMPTED_SWITCH_FROM_DPC
http://msdn2.microsoft.com/en-us/library/ms795832.aspx


f you have Nvidia Graphic card Check for updated drivers for your graphics
card:
http://www.nvidia.com/Download/index.aspx?lang=en-us

Also check for your sound card driver updates.


First, try to eliminate hardware, by going to Device manager and check by
expanding the Plus [+] to see all devices listed, if there is a
malfunctioning device or conflicting device it will show in Device manager.

Read this articles and see, but how did you get rid of the Contra?.

Open a run command and type in these commands to see if there is a conflict
in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Use the command chkdsk /r with recovery console:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/326215
You may need this instruction for XP Repair:
http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.
nass

There are no device conflicts in Device Manager. There is no verbal error
messages on the blue screen only the numbers listed in my first post. The
only updates that i have done are iTunes & any Windows updates from MS wuto
website. I will run all tests & post again after completion. Thanks!

 

[nass]

When importing an audio CD using iTunes (7) or WMP (11) I get the blue screen
STOP: 0X000000B8 (0X00000000, 0X00000000, 0X00000000, 0X00000000). When I ran
the event log the Details: Product: Windows Operating System; ID: 1003;
Source: System Error; Version: 5.2; Symbolic Name: ER_KRNLCRASH_LOG; Message:
Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.
Can anyone tell me how to stop my system from crashing? I just want to
import audio CD's without having the system crash. Your help &or direction
appreciated!

Any hardware/software or updates installed recently?, please state all if
any in your next post.
This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then open
Device manager and see if there is any malfunctioining Devices or conflict in
IRQ, also look in the Event Viewer for error message and post them back in
your next post.

"Stop 0xB8 ATTEMPTED_SWITCH_FROM_DPC" Error Message When You Use a Parallel
Port Zip Drive
http://support.microsoft.com/kb/281428

Bug Check 0xB8: ATTEMPTED_SWITCH_FROM_DPC
http://msdn2.microsoft.com/en-us/library/ms795832.aspx


f you have Nvidia Graphic card Check for updated drivers for your graphics
card:
http://www.nvidia.com/Download/index.aspx?lang=en-us

Also check for your sound card driver updates.


First, try to eliminate hardware, by going to Device manager and check by
expanding the Plus [+] to see all devices listed, if there is a
malfunctioning device or conflicting device it will show in Device manager.

Read this articles and see, but how did you get rid of the Contra?.

Open a run command and type in these commands to see if there is a conflict
in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Use the command chkdsk /r with recovery console:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/326215
You may need this instruction for XP Repair:
http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.
nass

There are no device conflicts in Device Manager. There is no verbal error
messages on the blue screen only the numbers listed in my first post. The
only updates that i have done are iTunes & any Windows updates from MS wuto
website. I will run all tests & post again after completion. Thanks!

To get the exact verbatim of the error message Have a look in the Event
Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

 

[Gerry]

Nass

This is not a boot problem! It occurs when downloading music using
iTunes and Windows Media Player.


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

:

When importing an audio CD using iTunes (7) or WMP (11) I get the
blue screen STOP: 0X000000B8 (0X00000000, 0X00000000, 0X00000000,
0X00000000). When I ran the event log the Details: Product:
Windows Operating System; ID: 1003; Source: System Error; Version:
5.2; Symbolic Name: ER_KRNLCRASH_LOG; Message: Error code %1,
parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5. Can
anyone tell me how to stop my system from crashing? I just want
to import audio CD's without having the system crash. Your help
&or direction appreciated!



Any hardware/software or updates installed recently?, please state
all if any in your next post.
This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then
open Device manager and see if there is any malfunctioining Devices
or conflict in IRQ, also look in the Event Viewer for error message
and post them back in your next post.

"Stop 0xB8 ATTEMPTED_SWITCH_FROM_DPC" Error Message When You Use a
Parallel Port Zip Drive
http://support.microsoft.com/kb/281428

Bug Check 0xB8: ATTEMPTED_SWITCH_FROM_DPC
http://msdn2.microsoft.com/en-us/library/ms795832.aspx


f you have Nvidia Graphic card Check for updated drivers for your
graphics card:
http://www.nvidia.com/Download/index.aspx?lang=en-us

Also check for your sound card driver updates.


First, try to eliminate hardware, by going to Device manager and
check by expanding the Plus [+] to see all devices listed, if there
is a malfunctioning device or conflicting device it will show in
Device manager.

Read this articles and see, but how did you get rid of the Contra?.

Open a run command and type in these commands to see if there is a
conflict in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not
Verified on your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and
run it on Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Use the command chkdsk /r with recovery console:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/326215
You may need this instruction for XP Repair:
http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.
nass

There are no device conflicts in Device Manager. There is no verbal
error messages on the blue screen only the numbers listed in my
first post. The only updates that i have done are iTunes & any
Windows updates from MS wuto website. I will run all tests & post
again after completion. Thanks!

To get the exact verbatim of the error message Have a look in the
Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need
it later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about
the causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the
Notepad you opened earlier and right click on the first line and
select Paste from the list, this will paste the error message on a
Notepad.
Please don't duplicate the error message one of each kind will be
sufficient. HOW TO: View and Manage Event Logs in Event Viewer in
Windows XP http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat
the error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

 

[Gerry]

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

Please post the result.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

When importing an audio CD using iTunes (7) or WMP (11) I get the
blue screen STOP: 0X000000B8 (0X00000000, 0X00000000, 0X00000000,
0X00000000). When I ran the event log the Details: Product:
Windows Operating System; ID: 1003; Source: System Error; Version:
5.2; Symbolic Name: ER_KRNLCRASH_LOG; Message: Error code %1,
parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5. Can
anyone tell me how to stop my system from crashing? I just want to
import audio CD's without having the system crash. Your help &or
direction appreciated!

Any hardware/software or updates installed recently?, please state
all if any in your next post.
This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then
open Device manager and see if there is any malfunctioining Devices
or conflict in IRQ, also look in the Event Viewer for error message
and post them back in your next post.

"Stop 0xB8 ATTEMPTED_SWITCH_FROM_DPC" Error Message When You Use a
Parallel Port Zip Drive
http://support.microsoft.com/kb/281428

Bug Check 0xB8: ATTEMPTED_SWITCH_FROM_DPC
http://msdn2.microsoft.com/en-us/library/ms795832.aspx


f you have Nvidia Graphic card Check for updated drivers for your
graphics card:
http://www.nvidia.com/Download/index.aspx?lang=en-us

Also check for your sound card driver updates.


First, try to eliminate hardware, by going to Device manager and
check by expanding the Plus [+] to see all devices listed, if there
is a malfunctioning device or conflicting device it will show in
Device manager.

Read this articles and see, but how did you get rid of the Contra?.

Open a run command and type in these commands to see if there is a
conflict in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not
Verified on your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and
run it on Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Use the command chkdsk /r with recovery console:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/326215
You may need this instruction for XP Repair:
http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.
nass

There are no device conflicts in Device Manager. There is no verbal
error messages on the blue screen only the numbers listed in my first
post. The only updates that i have done are iTunes & any Windows
updates from MS wuto website. I will run all tests & post again
after completion. Thanks!

 

[Gateway man]

I tried from run pstat.exe & dmpchck.exe & both said windows can't find
either. I ran memtest86 & everyting passed Here are the error messages from
the event viewer:
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 4/15/2008
Time: 10:20:16 PM
User: N/A
Computer: PAUL
Description:
Hanging application msimn.exe, version 6.0.2900.3311, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 73 69 6d 6e 2e msimn.
0018: 65 78 65 20 36 2e 30 2e exe 6.0.
0020: 32 39 30 30 2e 33 33 31 2900.331
0028: 31 20 69 6e 20 68 75 6e 1 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000



Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3012
Date: 3/17/2008
Time: 9:01:55 PM
User: N/A
Computer: PAUL
Description:
The performance strings in the Performance registry value is corrupted when
process Performance extension counter provider. BaseIndex value from
Performance registry is the first DWORD in Data section, LastCounter value is
the second DWORD in Data section, and LastHelp value is the third DWORD in
Data section.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 37 07 00 00 00 00 00 00 7.......
0008: 00 00 00 00 ca 03 00 00 ....Ê...


Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 3/13/2008
Time: 5:20:56 PM
User: N/A
Computer: PAUL
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 20 30 2e ure 0.
0018: 30 2e 30 2e 30 20 69 6e 0.0.0 in
0020: 20 75 6e 6b 6e 6f 77 6e unknown
0028: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0030: 20 61 74 20 6f 66 66 73 at offs
0038: 65 74 20 30 30 30 30 30 et 00000
0040: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 3/8/2008
Time: 10:46:19 AM
User: N/A
Computer: PAUL
Description:
Hanging application SetupWizard.exe, version 2.2.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 53 65 74 75 70 57 SetupW
0018: 69 7a 61 72 64 2e 65 78 izard.ex
0020: 65 20 32 2e 32 2e 30 2e e 2.2.0.
0028: 30 20 69 6e 20 68 75 6e 0 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 3/5/2008
Time: 6:12:45 PM
User: N/A
Computer: PAUL
Description:
Faulting application prestopm.exe, version 7.15.13.0, faulting module
pmview.dll, version 1.0.0.1, fault address 0x000309c5.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 72 65 ure pre


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/26/2008
Time: 12:02:47 PM
User: N/A
Computer: PAUL
Description:
Faulting application desktopweather.exe, version 5.2.0.1, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00001010.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 65 73 ure des
0018: 6b 74 6f 70 77 65 61 74 ktopweat
0020: 68 65 72 2e 65 78 65 20 her.exe
0028: 35 2e 32 2e 30 2e 31 20 5.2.0.1
0030: 69 6e 20 6e 74 64 6c 6c in ntdll
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 30 31 30 31 30 0d 0a 01010..


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/20/2007
Time: 2:13:42 PM
User: N/A
Computer: PAUL
Description:
Hanging application sms.exe, version 1.1.0.0, hang module hungapp, version
0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 73 6d 73 2e 65 78 sms.ex
0018: 65 20 31 2e 31 2e 30 2e e 1.1.0.
0020: 30 20 69 6e 20 68 75 6e 0 in hun
0028: 67 61 70 70 20 30 2e 30 gapp 0.0
0030: 2e 30 2e 30 20 61 74 20 .0.0 at
0038: 6f 66 66 73 65 74 20 30 offset 0
0040: 30 30 30 30 30 30 30 0000000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/20/2007
Time: 2:08:08 PM
User: N/A
Computer: PAUL
Description:
Hanging application qw.exe, version 15.1.5.4, hang module hungapp, version
0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 71 77 2e 65 78 65 qw.exe
0018: 20 31 35 2e 31 2e 35 2e 15.1.5.
0020: 34 20 69 6e 20 68 75 6e 4 in hun
0028: 67 61 70 70 20 30 2e 30 gapp 0.0
0030: 2e 30 2e 30 20 61 74 20 .0.0 at
0038: 6f 66 66 73 65 74 20 30 offset 0
0040: 30 30 30 30 30 30 30 0000000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/15/2007
Time: 1:28:12 AM
User: N/A
Computer: PAUL
Description:
Hanging application DesktopWeather.exe, version 5.2.0.1, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 44 65 73 6b 74 6f Deskto
0018: 70 57 65 61 74 68 65 72 pWeather
0020: 2e 65 78 65 20 35 2e 32 .exe 5.2
0028: 2e 30 2e 31 20 69 6e 20 .0.1 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00


Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/14/2008
Time: 9:47:28 PM
User: N/A
Computer: PAUL
Description:
Error code 000000b8, parameter1 00000000, parameter2 00000000, parameter3
00000000, parameter4 00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 62 000000b
0020: 38 20 20 50 61 72 61 6d 8 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 30 30 30 30 30 30 30 30 00000000
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000
0018: 73 74 6f 70 6d 2e 65 78 stopm.ex
0020: 65 20 37 2e 31 35 2e 31 e 7.15.1
0028: 33 2e 30 20 69 6e 20 70 3.0 in p
0030: 6d 76 69 65 77 2e 64 6c mview.dl
0038: 6c 20 31 2e 30 2e 30 2e l 1.0.0.
0040: 31 20 61 74 20 6f 66 66 1 at off
0048: 73 65 74 20 30 30 30 33 set 0003
0050: 30 39 63 35 0d 0a 09c5..


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/26/2008
Time: 10:41:50 PM
User: N/A
Computer: PAUL
Description:
Faulting application dllhost.exe, version 5.1.2600.2180, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 6c 6c ure dll
0018: 68 6f 73 74 2e 65 78 65 host.exe
0020: 20 35 2e 31 2e 32 36 30 5.1.260
0028: 30 2e 32 31 38 30 20 69 0.2180 i
0030: 6e 20 6e 74 64 6c 6c 2e n ntdll.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 32 31 38 2600.218
0048: 30 20 61 74 20 6f 66 66 0 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 38 66 65 61 0d 0a 8fea..


Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/14/2008
Time: 9:47:28 PM
User: N/A
Computer: PAUL
Description:
Error code 000000b8, parameter1 00000000, parameter2 00000000, parameter3
00000000, parameter4 00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 62 000000b
0020: 38 20 20 50 61 72 61 6d 8 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 30 30 30 30 30 30 30 30 00000000
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 4/14/2008
Time: 9:46:35 PM
User: NT AUTHORITY\SYSTEM
Computer: PAUL
Description:
The application-specific permission settings do not grant Local Launch
permission for the COM Server application with CLSID
{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission
can be modified using the Component Services administrative tool.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/14/2008
Time: 9:26:45 PM
User: N/A
Computer: PAUL
Description:
Error code 000000b8, parameter1 00000000, parameter2 00000000, parameter3
00000000, parameter4 00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 62 000000b
0020: 38 20 20 50 61 72 61 6d 8 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 30 30 30 30 30 30 30 30 00000000
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

:

When importing an audio CD using iTunes (7) or WMP (11) I get the blue screen
STOP: 0X000000B8 (0X00000000, 0X00000000, 0X00000000, 0X00000000). When I ran
the event log the Details: Product: Windows Operating System; ID: 1003;
Source: System Error; Version: 5.2; Symbolic Name: ER_KRNLCRASH_LOG; Message:
Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.
Can anyone tell me how to stop my system from crashing? I just want to
import audio CD's without having the system crash. Your help &or direction
appreciated!



Any hardware/software or updates installed recently?, please state all if
any in your next post.
This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then open
Device manager and see if there is any malfunctioining Devices or conflict in
IRQ, also look in the Event Viewer for error message and post them back in
your next post.

"Stop 0xB8 ATTEMPTED_SWITCH_FROM_DPC" Error Message When You Use a Parallel
Port Zip Drive
http://support.microsoft.com/kb/281428

Bug Check 0xB8: ATTEMPTED_SWITCH_FROM_DPC
http://msdn2.microsoft.com/en-us/library/ms795832.aspx


f you have Nvidia Graphic card Check for updated drivers for your graphics
card:
http://www.nvidia.com/Download/index.aspx?lang=en-us

Also check for your sound card driver updates.


First, try to eliminate hardware, by going to Device manager and check by
expanding the Plus [+] to see all devices listed, if there is a
malfunctioning device or conflicting device it will show in Device manager.

Read this articles and see, but how did you get rid of the Contra?.

Open a run command and type in these commands to see if there is a conflict
in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Use the command chkdsk /r with recovery console:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/326215
You may need this instruction for XP Repair:
http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.
nass

There are no device conflicts in Device Manager. There is no verbal error
messages on the blue screen only the numbers listed in my first post. The
only updates that i have done are iTunes & any Windows updates from MS wuto
website. I will run all tests & post again after completion. Thanks!

To get the exact verbatim of the error message Have a look in the Event
Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

 

[Gateway man]

Gerry here are the listed of unsigned drivers:
vsb.sys
vserial.sys
acfpdf.txt
acpdf250.dll
acpdfui250.dll
ad2kgelp.ini
ad2kregp.dll
ad2kuigp.dll
adpdf.ppd
ijl15.dll
mxdwdrv.dll
mxdwdui.dll
mxdwdui.gpd
mxdwdui.ini
nsuni.dll
oem.gpd
pdf.ini
pmdrvstr.ini
snagitd7.dll
snagitp7.gpd
snagitp.ini

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

Please post the result.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

:

When importing an audio CD using iTunes (7) or WMP (11) I get the
blue screen STOP: 0X000000B8 (0X00000000, 0X00000000, 0X00000000,
0X00000000). When I ran the event log the Details: Product:
Windows Operating System; ID: 1003; Source: System Error; Version:
5.2; Symbolic Name: ER_KRNLCRASH_LOG; Message: Error code %1,
parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5. Can
anyone tell me how to stop my system from crashing? I just want to
import audio CD's without having the system crash. Your help &or
direction appreciated!



Any hardware/software or updates installed recently?, please state
all if any in your next post.
This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then
open Device manager and see if there is any malfunctioining Devices
or conflict in IRQ, also look in the Event Viewer for error message
and post them back in your next post.

"Stop 0xB8 ATTEMPTED_SWITCH_FROM_DPC" Error Message When You Use a
Parallel Port Zip Drive
http://support.microsoft.com/kb/281428

Bug Check 0xB8: ATTEMPTED_SWITCH_FROM_DPC
http://msdn2.microsoft.com/en-us/library/ms795832.aspx


f you have Nvidia Graphic card Check for updated drivers for your
graphics card:
http://www.nvidia.com/Download/index.aspx?lang=en-us

Also check for your sound card driver updates.


First, try to eliminate hardware, by going to Device manager and
check by expanding the Plus [+] to see all devices listed, if there
is a malfunctioning device or conflicting device it will show in
Device manager.

Read this articles and see, but how did you get rid of the Contra?.

Open a run command and type in these commands to see if there is a
conflict in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not
Verified on your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and
run it on Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Use the command chkdsk /r with recovery console:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/326215
You may need this instruction for XP Repair:
http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.
nass

There are no device conflicts in Device Manager. There is no verbal
error messages on the blue screen only the numbers listed in my first
post. The only updates that i have done are iTunes & any Windows
updates from MS wuto website. I will run all tests & post again
after completion. Thanks!

 

[nass]

:

Since you have a P2P programs that can harbour the infection I advise you to
run a thorough clean/scan for malware and viruses by following the steps
below:
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (off-line scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to:
http://www.spywareinfo.com/~merijn/downloads.html
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7
http://www.bleepingcomputer.com/tutorials/tutorial42.html
http://www.bleepingcomputer.com/forums/
Or other appropriate
forums for expert analysis, not here.

Then after knowing if the system clean or there are some infection you can
see the info here:
=================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 4/15/2008
Time: 10:20:16 PM
User: N/A
Computer: PAUL
Description:
Hanging application msimn.exe, version 6.0.2900.3311, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Outlook Express
=======================================================
Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3012
Date: 3/17/2008
Time: 9:01:55 PM
User: N/A
Computer: PAUL
Description:
The performance strings in the Performance registry value is corrupted when
process Performance extension counter provider. BaseIndex value from
Performance registry is the first DWORD in Data section, LastCounter value is
the second DWORD in Data section, and LastHelp value is the third DWORD in
Data section.
Event ID 3012 — Performance Counter Loadin
http://technet2.microsoft.com/windo...4a8d-4169-9e71-0ebe9695c2371033.mspx?mfr=true
=============================================================
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 3/13/2008
Time: 5:20:56 PM
User: N/A
Computer: PAUL
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.
Corrupt or damaged Plug-ins or third-party toolbars/applications can cause
this error.
===================================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 3/8/2008
Time: 10:46:19 AM
User: N/A
Computer: PAUL
Description:
Hanging application SetupWizard.exe, version 2.2.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Do you have Linksys Router or AP wireless access point

====================================================
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 3/5/2008
Time: 6:12:45 PM
User: N/A
Computer: PAUL
Description:
Faulting application prestopm.exe, version 7.15.13.0, faulting module
pmview.dll, version 1.0.0.1, fault address 0x000309c5.

New Soft Presto! Page Manager came bundled with a scanner?.

C:\program files\newsoft\presto! pagemanager 7.15\pmview.dll
===================================================
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/26/2008
Time: 12:02:47 PM
User: N/A
Computer: PAUL
Description:
Faulting application desktopweather.exe, version 5.2.0.1, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00001010.

This for weatherbug free app that display the Temp in the Try
icon/Notification Area!.
===========================================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/20/2007
Time: 2:13:42 PM
User: N/A
Computer: PAUL
Description:
Hanging application sms.exe, version 1.1.0.0, hang module hungapp, version
0.0.0.0, hang address 0x00000000.

Win32/Deathat.A Trojan if not the a web cam with Messenger!.
======================================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/20/2007
Time: 2:08:08 PM
User: N/A
Computer: PAUL
Description:
Hanging application qw.exe, version 15.1.5.4, hang module hungapp, version
0.0.0.0, hang address 0x00000000.
Quicken2007, if you don't then you may have this:
http://www.sophos.com/security/analyses/viruses-and-spyware/w32leworm.html
=========================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/15/2007
Time: 1:28:12 AM
User: N/A
Computer: PAUL
Description:
Hanging application DesktopWeather.exe, version 5.2.0.1, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
====================================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/14/2008
Time: 9:47:28 PM
User: N/A
Computer: PAUL
Description:
Error code 000000b8, parameter1 00000000, parameter2 00000000, parameter3
00000000, parameter4 00000000.

http://msmvps.com/blogs/obts/archive/2005/10/05/69069.aspx
=====================================================
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/26/2008
Time: 10:41:50 PM
User: N/A
Computer: PAUL
Description:
Faulting application dllhost.exe, version 5.1.2600.2180, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.


http://support.microsoft.com/kb/896989
==========================================================

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 4/14/2008
Time: 9:46:35 PM
User: NT AUTHORITY\SYSTEM
Computer: PAUL
Description:
The application-specific permission settings do not grant Local Launch
permission for the COM Server application with CLSID
{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission
can be modified using the Component Services administrative tool.

DCOM Error Messages Logged in Event Log:
http://support.microsoft.com/kb/298095/en-us

HTH.
nass

 

[Gerry]

Most of the unsigned drivers seem to relate to printer drivers, which I
cannot relate to your problem.

You have an Eltima Serial Port splitter. What devices do you have
connected to the serial port?

You have installed the Microsoft XPS Document Writer, which did cause
problems for some users of Windows XP. Again I am not sure it connects
to your problem.

Two unusual items:

nsuni.dll

pmdrvstr.ini

I cannot get any real information on these items.

Using Windows Explorer ascertain in what folders they are located and
whether there are there any indications of their source by right
clicking on the file and selecting properties.

Go to Start, Control Panel, Folder Options, View, Advanced Settings and
verify that the box before "Show hidden files and folders" is checked
and "Hide protected operating system files " is unchecked. You may need
to scroll down to see the second item. You should also make certain that
the box before "Hide extensions for known file types" is not checked.
Next in Windows Explorer make sure View, Details is selected and then
select View, Choose Details and check before Name, Type, Total Size, and
Free Space.

What are your anti-virus and anti-spyware arrangements?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerry here are the listed of unsigned drivers:
vsb.sys
vserial.sys
acfpdf.txt
acpdf250.dll
acpdfui250.dll
ad2kgelp.ini
ad2kregp.dll
ad2kuigp.dll
adpdf.ppd
ijl15.dll
mxdwdrv.dll
mxdwdui.dll
mxdwdui.gpd
mxdwdui.ini
nsuni.dll
oem.gpd
pdf.ini
pmdrvstr.ini
snagitd7.dll
snagitp7.gpd
snagitp.ini

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not
checked.

Please post the result.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

:



:

When importing an audio CD using iTunes (7) or WMP (11) I get the
blue screen STOP: 0X000000B8 (0X00000000, 0X00000000, 0X00000000,
0X00000000). When I ran the event log the Details: Product:
Windows Operating System; ID: 1003; Source: System Error; Version:
5.2; Symbolic Name: ER_KRNLCRASH_LOG; Message: Error code %1,
parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5. Can
anyone tell me how to stop my system from crashing? I just want
to import audio CD's without having the system crash. Your help
&or direction appreciated!



Any hardware/software or updates installed recently?, please state
all if any in your next post.
This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then
open Device manager and see if there is any malfunctioining Devices
or conflict in IRQ, also look in the Event Viewer for error message
and post them back in your next post.

"Stop 0xB8 ATTEMPTED_SWITCH_FROM_DPC" Error Message When You Use a
Parallel Port Zip Drive
http://support.microsoft.com/kb/281428

Bug Check 0xB8: ATTEMPTED_SWITCH_FROM_DPC
http://msdn2.microsoft.com/en-us/library/ms795832.aspx


f you have Nvidia Graphic card Check for updated drivers for your
graphics card:
http://www.nvidia.com/Download/index.aspx?lang=en-us

Also check for your sound card driver updates.


First, try to eliminate hardware, by going to Device manager and
check by expanding the Plus [+] to see all devices listed, if there
is a malfunctioning device or conflicting device it will show in
Device manager.

Read this articles and see, but how did you get rid of the Contra?.

Open a run command and type in these commands to see if there is a
conflict in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not
Verified on your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and
run it on Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.

Use the command chkdsk /r with recovery console:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/326215
You may need this instruction for XP Repair:
http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.
nass
----
http://www.nasstec.co.uk

There are no device conflicts in Device Manager. There is no verbal
error messages on the blue screen only the numbers listed in my
first post. The only updates that i have done are iTunes & any
Windows updates from MS wuto website. I will run all tests & post
again after completion. Thanks!

 

[Gateway man]

I have run the debug tool on the error causing the crash or stop error, but I
get the message that the correct tools are not loaded. What am I doing
wrong? How od I correct these errors?

I have downloaded WinDebug & the Debugging tools from the following two sites:
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
http://msdl.microsoft.com/download/symbols/packages/windows2003/Windows2003
But I still get error messages that the correct tools are not loaded to
analyze see below:
Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini041408-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\DEBUG*http://msdl.microsoft.com/download/symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for
ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3.3311) MP (2 procs) Free x86
compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Mon Apr 14 21:44:52.109 2008 (GMT-5)
System Uptime: 0 days 0:19:40.665
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for
ntoskrnl.exe
Loading Kernel Symbols
........................................................................................................................................................
Loading User Symbols
Loading unloaded module list
.....................
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck B8, {0, 0, 0, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*** WARNING: Unable to verify timestamp for hal.dll
*** ERROR: Module load completed but symbols could not be loaded for hal.dll
*** WARNING: Unable to verify timestamp for Dvd43.sys
*** ERROR: Module load completed but symbols could not be loaded for Dvd43.sys
*** WARNING: Unable to verify timestamp for CLASSPNP.SYS
*** ERROR: Module load completed but symbols could not be loaded for
CLASSPNP.SYS
*** WARNING: Unable to verify timestamp for cdrom.sys
*** ERROR: Module load completed but symbols could not be loaded for cdrom.sys
*** WARNING: Unable to verify timestamp for atapi.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************


Probably caused by : Dvd43.sys ( Dvd43+2347 )

Followup: MachineOwner
What am I doing wrong? How do I correct this error? Your help & assistance
are appreciated.

:

Since you have a P2P programs that can harbour the infection I advise you to
run a thorough clean/scan for malware and viruses by following the steps
below:
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (off-line scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to:
http://www.spywareinfo.com/~merijn/downloads.html
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7
http://www.bleepingcomputer.com/tutorials/tutorial42.html
http://www.bleepingcomputer.com/forums/
Or other appropriate
forums for expert analysis, not here.

Then after knowing if the system clean or there are some infection you can
see the info here:
=================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 4/15/2008
Time: 10:20:16 PM
User: N/A
Computer: PAUL
Description:
Hanging application msimn.exe, version 6.0.2900.3311, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Outlook Express
=======================================================
Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3012
Date: 3/17/2008
Time: 9:01:55 PM
User: N/A
Computer: PAUL
Description:
The performance strings in the Performance registry value is corrupted when
process Performance extension counter provider. BaseIndex value from
Performance registry is the first DWORD in Data section, LastCounter value is
the second DWORD in Data section, and LastHelp value is the third DWORD in
Data section.
Event ID 3012 — Performance Counter Loading
http://technet2.microsoft.com/windo...4a8d-4169-9e71-0ebe9695c2371033.mspx?mfr=true
=============================================================
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 3/13/2008
Time: 5:20:56 PM
User: N/A
Computer: PAUL
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.
Corrupt or damaged Plug-ins or third-party toolbars/applications can cause
this error.
===================================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 3/8/2008
Time: 10:46:19 AM
User: N/A
Computer: PAUL
Description:
Hanging application SetupWizard.exe, version 2.2.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Do you have Linksys Router or AP wireless access point

====================================================
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 3/5/2008
Time: 6:12:45 PM
User: N/A
Computer: PAUL
Description:
Faulting application prestopm.exe, version 7.15.13.0, faulting module
pmview.dll, version 1.0.0.1, fault address 0x000309c5.

New Soft Presto! Page Manager came bundled with a scanner?.

C:\program files\newsoft\presto! pagemanager 7.15\pmview.dll
===================================================
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/26/2008
Time: 12:02:47 PM
User: N/A
Computer: PAUL
Description:
Faulting application desktopweather.exe, version 5.2.0.1, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00001010.

This for weatherbug free app that display the Temp in the Try
icon/Notification Area!.
===========================================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/20/2007
Time: 2:13:42 PM
User: N/A
Computer: PAUL
Description:
Hanging application sms.exe, version 1.1.0.0, hang module hungapp, version
0.0.0.0, hang address 0x00000000.

Win32/Deathat.A Trojan if not the a web cam with Messenger!.
======================================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/20/2007
Time: 2:08:08 PM
User: N/A
Computer: PAUL
Description:
Hanging application qw.exe, version 15.1.5.4, hang module hungapp, version
0.0.0.0, hang address 0x00000000.
Quicken2007, if you don't then you may have this:
http://www.sophos.com/security/analyses/viruses-and-spyware/w32leworm.html
=========================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/15/2007
Time: 1:28:12 AM
User: N/A
Computer: PAUL
Description:
Hanging application DesktopWeather.exe, version 5.2.0.1, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
====================================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/14/2008
Time: 9:47:28 PM
User: N/A
Computer: PAUL
Description:
Error code 000000b8, parameter1 00000000, parameter2 00000000, parameter3
00000000, parameter4 00000000.

http://msmvps.com/blogs/obts/archive/2005/10/05/69069.aspx
=====================================================
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/26/2008
Time: 10:41:50 PM
User: N/A
Computer: PAUL
Description:
Faulting application dllhost.exe, version 5.1.2600.2180, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.


http://support.microsoft.com/kb/896989
==========================================================

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 4/14/2008
Time: 9:46:35 PM
User: NT AUTHORITY\SYSTEM
Computer: PAUL
Description:
The application-specific permission settings do not grant Local Launch
permission for the COM Server application with CLSID
{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission
can be modified using the Component Services administrative tool.

DCOM Error Messages Logged in Event Log:
http://support.microsoft.com/kb/298095/en-us

HTH.
nass

 

[nass]

I have run the debug tool on the error causing the crash or stop error, but I
get the message that the correct tools are not loaded. What am I doing
wrong? How od I correct these errors?

I have downloaded WinDebug & the Debugging tools from the following two sites:
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
http://msdl.microsoft.com/download/symbols/packages/windows2003/Windows2003
But I still get error messages that the correct tools are not loaded to
analyze see below:
Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini041408-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\DEBUG*http://msdl.microsoft.com/download/symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for
ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3.3311) MP (2 procs) Free x86
compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Mon Apr 14 21:44:52.109 2008 (GMT-5)
System Uptime: 0 days 0:19:40.665
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for
ntoskrnl.exe
Loading Kernel Symbols
......................................................................................................................................................
Loading User Symbols
Loading unloaded module list
....................
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck B8, {0, 0, 0, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*** WARNING: Unable to verify timestamp for hal.dll
*** ERROR: Module load completed but symbols could not be loaded for hal.dll
*** WARNING: Unable to verify timestamp for Dvd43.sys
*** ERROR: Module load completed but symbols could not be loaded for Dvd43.sys
*** WARNING: Unable to verify timestamp for CLASSPNP.SYS
*** ERROR: Module load completed but symbols could not be loaded for
CLASSPNP.SYS
*** WARNING: Unable to verify timestamp for cdrom.sys
*** ERROR: Module load completed but symbols could not be loaded for cdrom.sys
*** WARNING: Unable to verify timestamp for atapi.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************


Probably caused by : Dvd43.sys ( Dvd43+2347 )

Followup: MachineOwner
What am I doing wrong? How do I correct this error? Your help & assistance
are appreciated.

From the above it seems that your DVD player faulty and need either to
uninstall it and then reinstall and get the latest driver for it or try
another DVD player.

Debugging Tools and Symbols: Getting Started
http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx

Do you have DVD For Free a DVD decrypter?.
http://club.cdfreaks.com/f3/dvd43-sys-error-153620/
http://club.cdfreaks.com/f87/need-help-pioneer-not-burning-143714/

http://forums.pcper.com/showthread.php?t=447620

A "Stop C2" Error Is Caused by the Classpnp.sys Driver
http://support.microsoft.com/kb/326122

I see you installed the SP3 it that correct6?, it is still in beta testing
unless you are a beta test person it isn't recommended to install it yet as
it isn't a final release!.

Did you run the cleanup steps and run disk cleanup on your system or using
this tool:
http://www.ccleaner.com
HTH.
nass

 

[Gateway man]

I cleaned up my hard drive with ccleaner, I deleted DVD 43 from my programs &
now iTunes works perfectly. I truly appreciate your help. I tried to
uninstall SP3 for windows XP but it said the following programs may not work
if you uninstall SP3 so I left it alone. I originally thought I could
uninstall it after I installed it but I guess I can't. Again thank you very
much for your assistance.

I have run the debug tool on the error causing the crash or stop error, but I
get the message that the correct tools are not loaded. What am I doing
wrong? How od I correct these errors?

I have downloaded WinDebug & the Debugging tools from the following two sites:
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
http://msdl.microsoft.com/download/symbols/packages/windows2003/Windows2003
But I still get error messages that the correct tools are not loaded to
analyze see below:
Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini041408-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\DEBUG*http://msdl.microsoft.com/download/symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for
ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3.3311) MP (2 procs) Free x86
compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Mon Apr 14 21:44:52.109 2008 (GMT-5)
System Uptime: 0 days 0:19:40.665
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for
ntoskrnl.exe
Loading Kernel Symbols
......................................................................................................................................................
Loading User Symbols
Loading unloaded module list
....................
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck B8, {0, 0, 0, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*** WARNING: Unable to verify timestamp for hal.dll
*** ERROR: Module load completed but symbols could not be loaded for hal.dll
*** WARNING: Unable to verify timestamp for Dvd43.sys
*** ERROR: Module load completed but symbols could not be loaded for Dvd43.sys
*** WARNING: Unable to verify timestamp for CLASSPNP.SYS
*** ERROR: Module load completed but symbols could not be loaded for
CLASSPNP.SYS
*** WARNING: Unable to verify timestamp for cdrom.sys
*** ERROR: Module load completed but symbols could not be loaded for cdrom.sys
*** WARNING: Unable to verify timestamp for atapi.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************


Probably caused by : Dvd43.sys ( Dvd43+2347 )

Followup: MachineOwner
What am I doing wrong? How do I correct this error? Your help & assistance
are appreciated.

From the above it seems that your DVD player faulty and need either to
uninstall it and then reinstall and get the latest driver for it or try
another DVD player.

Debugging Tools and Symbols: Getting Started
http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx

Do you have DVD For Free a DVD decrypter?.
http://club.cdfreaks.com/f3/dvd43-sys-error-153620/
http://club.cdfreaks.com/f87/need-help-pioneer-not-burning-143714/

http://forums.pcper.com/showthread.php?t=447620

A "Stop C2" Error Is Caused by the Classpnp.sys Driver
http://support.microsoft.com/kb/326122

I see you installed the SP3 it that correct6?, it is still in beta testing
unless you are a beta test person it isn't recommended to install it yet as
it isn't a final release!.

Did you run the cleanup steps and run disk cleanup on your system or using
this tool:
http://www.ccleaner.com
HTH.
nass